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Reviews of Grand Hotel Italia

4 out of 5
Grand Hotel Italia
Via di Piazza del Popolo 13, Orvieto, TR

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 243 reviews" "
Rating 8 - Good. 109 out of 243 reviews" "
Rating 6 - Okay. 26 out of 243 reviews" "
Rating 4 - Poor. 6 out of 243 reviews" "
Rating 2 - Terrible. 2 out of 243 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant personal excellent buffet hard working staff.
Stayed 3 nights in Apr 2024

8/10 Good

simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious rooms. Noisy, chatty staff in halls. Insulting breakfast: cold eggs and coffe. No replenishing; if eggs were gone by 08:30, you’re out of luck. Do not book if the breakfast is a draw.
Stayed 4 nights in Apr 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Amenities
Close to sites
Stayed 1 night in Oct 2023

8/10 Good

Richard

Stayed 1 night in Aug 2023

8/10 Good

Tyler

Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located stay in Orvieto
Clean, comfortable hotel in the center of Orvieto. Very well located. Buffet breakfast was just ok.
Stayed 3 nights in Jun 2023

2/10 Terrible

james

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioning broken in both rooms, had to be downgraded to get rooms with AC. Dirty bath towel left folded in bathroom. Overall terrible experience and in no way should this hotel be listed above 2 stars
Stayed 1 night in Jun 2023

8/10 Good

Roger

Stayed 1 night in Apr 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Interesting Town
Lovely Historic Town with a great Duomo.Nice craft beer bar called Fredo
Stayed 1 night in Apr 2023

10/10 Excellent

Phjillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Jackie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location with easily accessible parking. Close to good restaurants and tourist sites. Rooms were simple and tidy. The front desk staff were the least welcoming and most unfriendly we’ve encountered in Italy. It seemed like an inconvenience every time we approached the staff. The buffet breakfast was average.
Stayed 4 nights in Sep 2022

10/10 Excellent

Emanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maurizio at the front desk was a major asset. He helped us in every possible situation including parking (potential nightmare without him), reservations(impossible to eat at good restaurant) and an upgrade. His English is excellent. His kindness made the hotel (great location) a place that we’d return to and highly recommend for Expedia clients.
Stayed 2 nights in Aug 2022

8/10 Good

ALVA

Stayed 1 night in Aug 2022

10/10 Excellent

randy

Great place in Orvieto
Great place in great location. Mauricio was super helpful.
Stayed 2 nights in Jul 2022

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. We were put on the first floor in a tiny room with no view.
Stayed 4 nights in Jun 2022

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Jun 2022

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a attractive 4 star hotel ideally located in historic Orvieto. Elegant lobby and rooms. Good breakfast incuded with fresh fruit, scrambled eggs, yogurt and fresh tomatoes. Staff not too friendly, but competant. No amenities except a third floor terrace for sitting. Shower was too small, but bathroom was elegant. Good TV. Price seemed fair
Stayed 4 nights in Jun 2022

10/10 Excellent

Michele

Stayed 1 night in May 2022

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located to walk into the old part of the town. All facilities were good and helpful staff.
Stayed 3 nights in Oct 2021

10/10 Excellent

DAVID L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

John, Wilton Manors

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Room has a nice terrace
Stayed 3 nights in Oct 2021

10/10 Excellent

Yevgeny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Amazing hotel in the center of the old city. Loved it! great terraces!
Stayed 1 night in Oct 2021

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony rooms enjoy a wonderful view (we were on top floor) and hotel provides ample exterior seating to enjoy the night sky and old city, drinking wine, as we did every night. Pro tip: breakfast buffet is not self serve. You point/ask and they will hand food to you or bring it to the table…drinks also. That being said, the breakfast offering was robust and good. Parking at nearby Palazzo Poppolo is not available if you stay over to Saturday, as most of us do, or even over Wednesday. The Saturday and Wednesday markets use this square. We parked at Palazzo Republicco, right inside city entrance (first real left..P sign). Fee was /-12€ per day. Very safe parking (plus convenient stocked toilet in that garage..plus!). Walk to hotel is /-5 minutes. Remember to look on right for cross street on corner of buildings and UP for English version of hotel name, hanging from tall arm over street. That’s a real pro tip there, because hotel won’t mention that and street level sign is in Italian. We joined many other English patrons wandering around past Italian hotel sign…live & learn! Very walkable city…not a lot of steep hills!
Stayed 2 nights in Oct 2021

10/10 Excellent

Marjorie D

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic, room was clean. We were very happy with everything. Highly recommend.
Stayed 1 night in Oct 2021

10/10 Excellent

Diane, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Astero

Travelled with family
Stayed 1 night in Jul 2021

10/10 Excellent

Sandra, Washington DC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful! Breakfast spread included the traditional Italian and some American like scrambled eggs and bacon. They also had someone making espresso and coffee to your liking. Beds are firm. Shower stall was a little tight, but I am from the USA so I’m used to things a little bigger. Location is great walking distance (less than 5 min) to core sights, although the whole town is about 15 walking in any direction from the hotel.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in town, with the added bonus of parking at a reasonable price (in comparison with many other town-centre hotels in Italy). Very helpful staff at the check-in. Good sized room, although sound-proofing between us and the room above was poor. Good buffet breakfast although we did have to push for some items to be replenished despite arriving 30 mins before it was due to end.
Stayed 2 nights in Oct 2019

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A beautiful hotel! We enjoyed our stay very much. Rooms were very clean and comfortable. Staff was very polite and helpful.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Ina, California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, large room and modern bathroom, nice and helpful staff. Just don’t don’t drive over there and not with a regular size car.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an intimate hotel in a great location. Has a small bar area and a lovely terrace. Friendly, helpful staff.
Stayed 5 nights in Sep 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Stayed 1 night in Aug 2019

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Orvieto. Close to the restaurants and shops. We had to park quite a long ways away, but that goes with the territory when staying in town.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the front desk staff ere extremely helpful!!!!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barbara
This was a great hotel. It was clean, comfortable, roomy. The staff was very helpful, kind, and considerate. The area was great for shopping and dining out. Would definitely recommend this hotel.
Stayed 3 nights in May 2019

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in heart of Orvieto.
A nice hotel in a great area. Had a cool wrap around balcony. Was a good hotel and I’d highly recommend it.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
The hotel was more than we could have imagined. Spacious rooms, great service, and the breakfast buffet alone was worth the cost of the room! Centrally located near the Duomo and the Catacombs. I highly recommend it.
Stayed 1 night in Mar 2019