Garden
Check availability

Reviews of Doxford Hall Hotel & Spa

4 out of 5
Doxford Hall Hotel & Spa
Doxford, Chathill, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 263 out of 406 reviews" "
Rating 8 - Good. 101 out of 406 reviews" "
Rating 6 - Okay. 31 out of 406 reviews" "
Rating 4 - Poor. 9 out of 406 reviews" "
Rating 2 - Terrible. 2 out of 406 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Doxford Hall - grounds were looking beautiful with daffodils in bloom. Staff were friendly and welcoming Stayed in one of the rooms a short walk from the hotel. These were private with fantastic bathroom. Great choice for breakfast and spa facilities good. The beautiful Northumberland coastline right on the hotels doorstep.
Stayed 2 nights in Feb 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed two lovely nights at Doxford Hall along with our little dog. Lovely big room. Fantastic breakfasts. Very friendly staff. Great location to visit fantastic local beaches. Spa was a little tired but would have amazing potential. Sauna could have been a little cleaner. All in all a fantastic stay and would definitely recommend for a mini break.
Stayed 2 nights in Feb 2024

6/10 Okay

Annette

Travelled with partner
Nice area and town of Alnwick is fabulous. Room was okay but maybe a bit rundown and in noisy area of hotel maybe because we booked third party instead of through the hotel. Not as lovely as hoped and steam room was out of order for our stay. The jacuzzi was also broken and had a sharp edge which my partner cut himself on. The breakfast was nice but facilities such as coffee bar and massage treatment felt overpriced. I paid for 30 mins but probably only got about 20 mins massage.
Stayed 3 nights in Feb 2024

2/10 Terrible

David

Absolutely appalling stay here. The room was dated, the view from the bedroom windows were of broken sections of plastic covering roof tiles that need repaired. No money has been spent on the upkeep of this hotel. There was no telephone to call reception. Housekeeping chapped the door at 9:20am. The food in the restaurant was below standard. That much so I had an upset stomach. The lift shouldn’t be legal. That is a death trap. How this hotel has 4 starts it’s beyond me. I certainly will not be back. The receptionist was rude on arrival. Breakfast was an absolute joke. Asked to share a table with people that I didn’t know. It definitely was the worst stay I have ever had. Wasn’t t worth the money spent. I can’t recommend this hotel, it is a shambles. Refund should be given. Awful…
Stayed 1 night in Jan 2024

10/10 Excellent

Lena

Stayed 2 nights in Dec 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in beautiful grounds ,the hotel itself is lovely rooms very clean spacious beautiful coving and chandelier's ,spa was lovely with jacuzzi very clean
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was disappointing
We were “upgraded” to the hotel which felt more like a downgrade. We planned our honeymoon and did want some privacy. The room was ok but nothing special. It was spotless but the room felt bare. The food overall wasn’t good, overcooked meat, lukewarm breakfast and overpriced. We did attempt to have a nightcap at the bar but it was seriously lacking atmosphere and the cocktails were overpriced since they came out a premixed bag. Since you’d only need to spend a little extra at a cocktail bar and you’d get the whole show too. The pool and facilities were really good unfortunately they shut quite early. Overall the experience was disappointing and didn’t really meet a 4 star standard.
Stayed 2 nights in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay overall
The only negatives were: 1. No member of staff in the cocktail bar for quite a while after I arrived to buy drinks 2. Dirty dishes and glasses were left on the tables in the lounge for a long time. 3. The changing rooms in the spa are inadequate - only two cubicles!
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it.
Fantastic location and accommodation. Incredibly helpful and friendly staff. Very dog friendly.
Stayed 3 nights in Nov 2023

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent,friendly attentive staff, great food, excellent facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 1 night in Oct 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
one we finally arrived at the Hotel, following a breakdown on the way, we had a great stay. staff very pleasant and helpful, hotel clean and well maintained.
Stayed 3 nights in Oct 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent but there was a very limited choice and if staying for more than a couple of nights it got very limited. There was very little for vegetarians or vegans, although the chief would prepare requested meals within readon and with notice.
Stayed 3 nights in Sep 2023

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was amazing!! We had problems with our rental car and they went way beyond the call of duty to help us. Some of the best service we have had in any public venue.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Max

Liked: Room comfort
Pleasant enough stay
Our room - one of the coach houses set in the grounds was pleasant after sorting the musty smell - the room felt damp and cold. After some airing and heating it seemed ok. The furniture was all stained marked as was the carpet and the furniture needs some TLC. There is no private parking - you need to park round the back of the coach houses. The swimming pool was pleasant. Breakfast and food was lovely. Staff ( when you could find them) were nice.
Stayed 2 nights in Sep 2023

4/10 Poor

Christopher

Stayed 2 nights in Aug 2023

6/10 Okay

Alison, MELROSE

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
We only stayed overnight. Arriving late and leaving early. The only issue we had was with the hairdryer which overheated. There wasn’t an immediate spare but they did borrow the spa hairdryer for me. Breakfast was one of the best hotel buffet and cooked we have had anywhere. Good quality and great choice. Friendly staff.
Stayed 2 nights in Aug 2023

8/10 Good

Lynne, Eastleigh

Lovely setting and very quiet. Swimmmg pool in basement needs a bit of TLC.
Stayed 4 nights in Aug 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the cottages, which was roomy and comfortable.
Stayed 3 nights in Aug 2023

10/10 Excellent

Arnold

Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Disliked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Doxford Hall was a lovely place to stay. The rooms were very spacious and the furnishings were of very good quality. The rooms were unique and had real character. The staff were very attentive, helpful and friendly. The only reason we didn't give an excellent rating overall was that we were a bit disappointed with the food. We had some strange combinations on our plate which differed from what the menu said. The strangest was a mackerel 'crockett' along with our chicken main course. Odd. We presume that it was a mistake - if not, it's not a taste sensation we'd like to repeat. My husband's starter was to be smoked trout but he was sure it was the duck he received. We weren't overwhelmed by the quality of the breakfast either. We were expecting tastier sausages and the black pudding wasn't the best. Didn't like the hash brown and the mushroom was very greasy. We did think that in season fruit like strawberries or raspberries would have been a good addition to the cereal table. Seems like a lot of criticism and we're not usually so picky but we felt the food did let down the standard of the whole place. Our stay was still enjoyable though.
Stayed 3 nights in Jul 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property
Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed with Cleanliness and Over-priced
Doxford Hall Hotel and Spa is in a quiet location with the potential to be a great place to stay. However, I would not recommend it due to lack of cleanliness, expensive restaurant and accommodation which was at a standard below that expected for the price. I stayed in a Superior Double Room in June and it was too warm because the window would not open as it was sealed by paint. The bathroom was spacious with luxury fixtures but it was not clean; there was a musty smell due to black mould underneath the toilet rim, this had not been cleaned for ages but was cleaned after complaint. The sink overflow and shower hose were also mouldy. The bathroom fan did not work and was filthy. The restaurant did not have enough capacity for all residents causing overflow into the Cocktail Bar which was hectic and not very comfortable. Whilst there was a good choice of food it was over-priced and subject to a discretionary 12.5% gratuity charge. This was excessive as the service did not even offer free tap water.
Stayed 2 nights in Jun 2023

10/10 Excellent

charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful country house hotel , steeped in history.
Stayed 1 night in Jun 2023

10/10 Excellent

Kathy

Travelled with partner
Liked: Staff & service, property conditions & facilities
A superb, quality country hotel where we felt very welcome. On arrival we were given a friendly ‘tour’ by Alan. The setting amongst manicured gardens and towering trees is stunning. Our room in one of the cottages was super warm, very clean and tastefully furnished. Gym was a plus for us. Breakfast in the stately dining room had great choices. A wonderful stay.
Stayed 2 nights in Jun 2023

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2023

8/10 Good

Corneliu, Edlington

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked Deluxe Cottage, 1 king bed. Nothing luxury about the room! Dirty entrance, the room looks like nobody was there for a long time, spiders everywhere, in the bathroom the walls were full of spiderwebs (scary), it is a mirror with light on the wall, didn’t work, bathroom door was stack, you need to push hard to opened, very noisy! When you book Deluxe room you expect to have a dream bed mattress, unfortunately not here. We didn’t fill comfortable at all. The main entrance in the Hotel very unwelcoming, dirty and lots more. Staff were very friendly and breakfast was very good. I have to say that food was good. Overall was amazing experience, lots to do 15 to 20 minutes around the Hotel. Hotel itself needs lots of improvements.
Stayed 2 nights in Jun 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Nice but not great for the price
We stayed in one of the cottages which looked lovely however when we first arrived we were given the key to the wrong cottage luckily we didnt walk into anyone but all there belongings were in there. Our cottage was nice but the curtains/skylight blinds could have been blackout as we woke up at 5am to a very bright room. We also noticed the bottles of water hadnt been changed since the last booking as one if these were half full.
Stayed 1 night in May 2023

6/10 Okay

Cliff

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We thought the room we stayed in was a little tired, and not overly clean. It’s a beautiful room but first impressions are from a badly stained carpet, the 2 armchairs were stained badly, net curtains ripped, a sticky fly screen on a lamp was full of dead flies. Looks as though it hasn’t really had any investment in the room for many years. The towels in the room were excellent and the staff were friendly.
Stayed 2 nights in May 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area quite and tranquil. Lovely hotel and friendly staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Jill

Stayed 1 night in Apr 2023

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice will be going back again.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend- very comfortable hotel.
Stayed 2 nights in Apr 2023

10/10 Excellent

MIKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable break.
Very enjoyable stay in a beautiful hotel. Staff very welcoming and even though it was very busy , especially during afternoon tea, we were looked after well.
Stayed 2 nights in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice enough
Service from staff was excellent, room was nice apart from small things such as only one saucer in room, heating on full blast which took ages to cool down and dirty drawers. The spa and decor are little dated but nice enough. The grounds are beautiful and clearly very well maintained. Breakfast was good. Bar area a little stale.
Stayed 2 nights in Apr 2023

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the cottages in the grounds. Spacious and beautifullly quiet. The only negative was that a few things needed attention. Bulbs needed replacing in the bathroom, the tv remote didn’t always respond, and when my wife opened the curtains in the morning, the pole came down and nearly hit her. All very small points, but known to the hotel so they should’ve been sorted. Apart form that, the hotel was excellent. The food in the Runciman restaurant was wonderful, as was the cheaper market menu in the bar. It’s excellently located as a base for exploring the coast, being close to Holy Island, Bamburgh etc.
Stayed 2 nights in Mar 2023

10/10 Excellent

STEVEN

Stayed 1 night in Mar 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location
Location is stunning Service very good Food excellent Spa lovely Only disappointment was no dressings gowns or slippers for spa and no fridge in the room, for.this type of money you would expect these, especially when you have a spa. Overall great stay
Stayed 1 night in Jan 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and the property was beautiful with the rooms very comfortable and clean. The food was superb with alot of choice to suit anyone. We were only there for 2 nights so didn't have the time to use the facilities offered but will make time the next time we stay.