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Reviews of Chalet Hotel Du Bois

3 out of 5
Chalet Hotel Du Bois
475 Avenue Des Alpages, Les Houches

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 265 reviews" "
Rating 8 - Good. 86 out of 265 reviews" "
Rating 6 - Okay. 23 out of 265 reviews" "
Rating 4 - Poor. 4 out of 265 reviews" "
Rating 2 - Terrible. 3 out of 265 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Stayed 1 night in Mar 2024

8/10 Good

Shannon

Stayed 1 night in Sep 2023
Response from Aurore on Sep 16, 2023
Hello Shannon!Thank you for your feedback, we are glad to see you are happy with your stay at the hotelWishing you a lovely day,

10/10 Excellent

Sally

Stayed 1 night in Aug 2023
Response from Aurore on Sep 16, 2023
Hello,Thank you for your feedback we are glad you have got a lovely stay at the hotel !!Many thanks and best regards,

10/10 Excellent

Courtney

Stayed 1 night in Aug 2023
Response from Aurore on Sep 16, 2023
Thank you for your feedback,We are glad to see you have got a lovely stay at the hotel !!Many thanks,Best regards,

10/10 Excellent

Esther

Travelled with partner, Travelled with group
Liked: Amenities
Great
Stayed 1 night in Aug 2023
Response from Aurore on Aug 12, 2023
Thank you for you feedback!We are happy to see you have spent a good stay with usHave a lovely day,

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonder jewel
Was greeted by the most kind and handsome young man after a long trip from the US. Everyone from the front desk staff to the restaurant staff were so welcoming. The room was clean and comfortable. Will definitely return, next time with others!
Stayed 1 night in Jul 2023
Response from Aurore on Aug 2, 2023
Hello,Thank you for your feedback,We are really happy that you have got a lovely stay at the hotel ! We would be grateful to welcoming you again another timeWishing you a nice TMB :)Best regards

10/10 Excellent

Paul

Stayed 3 nights in Feb 2023
Response from Aurore on Mar 21, 2023
Dear Paul,Thank you for your feedback we are really happy to see that you have got a lovely stay!Many thanks and best regards,

10/10 Excellent

Richard

Stayed 4 nights in Feb 2023
Response from L'équipe de l'Hôtel du Bois on Mar 12, 2023
Hello,Thank you for your feedback we are glad to see you have got a lovely stay!Many thanks and best regards,

8/10 Good

david

Stayed 2 nights in Feb 2023
Response from Aurore on Mar 21, 2023
Hello David,Thank you for having stayed with us!We are glad to see that you have got lovely holidays at the hotel!Best regards,

8/10 Good

david

Stayed 1 night in Feb 2023
Response from Aurore on Mar 21, 2023
Dear David,Thank you for your feedback,We are happy to see that you have got a lovely stay with usBest regards,

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator out of order during stay but staff was available to help with larger pieces of luggage.
Stayed 4 nights in Jan 2023
Response from L'équipe de l'Hôtel du Bois on Feb 17, 2023
Dear Stephen,Thank you for your feedback, we are glad to see you have got a good stay. Indeed we are sorry for the elevator problem: it ha been fixed now Many thanks and best regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2022
Response from Aurore on Jan 11, 2023
Bonjour,Nous sommes désolés d'apprendre que votre séjour n'ait pas été à la hauteur de vos attentes. Pourriez-vous nous envoyer un e-mail expliquant ce qui ne vous a pas plu, afin que l'on puisse améliorer nos services!Merci et belle journée,

10/10 Excellent

Koushi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic stay to start off our TMB hike.
Stayed 1 night in Aug 2022
Response from L'équipe de l'Hôtel du Bois on Sep 16, 2022
Hello,Thank you so much for your feedback !We are glad you have got a good stay with us!Best regards,Take care,

10/10 Excellent

Tsuru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay with good view
Chamonix hotels were full due to UTMB event. This hotel was quiet, peaceful with a good view of Alps. Very relaxing after a day of long hikes.
Stayed 2 nights in Aug 2022
Response from Reception on Oct 5, 2022
Hello Tsuru,Thank you for your feedback, we are happy you have got a good stay at the hotel!Have a lovely dayBest regards

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from JV on Jul 24, 2022
Merci

8/10 Good

Yen Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for TMB start
My husband and I stayed here prior to setting of on our Tour du Mont Blanc trek. It was a very comfortable stay. The room was quite basic, but had everything we needed. Centrally located in Les Houches, within 5 min walking distance to a big supermarket. Also about 20 min walk to the Bellevue Cable Car station, where we started our TMB trek.
Stayed 1 night in Jun 2022
Response from JV on Jul 15, 2022
Thank you very much for your feedback Yen ! Hoping your TMB goes well !

10/10 Excellent

BYUNG RO

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

Mark, Boulder

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from L'équipe de l'Hôtel du Bois on Apr 6, 2022
Bonjour, Nous sommes ravis de voir que votre séjour se soit bien déroulé! Merci pour votre retour et bonne continuation à vous. Belle journée, Cordialement,

10/10 Excellent

Pavanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2022
Response from JV on Mar 11, 2022
Thank you very much for your feedback ! Looking forward to welcoming you again

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The staff were fantastically helpful - nothing was too much trouble. Great room with brilliant view. Fantastic restaurant. Couldn’t recommend highly enough!
Stayed 3 nights in Feb 2022
Response from JV on Mar 8, 2022
Thank you very much for your feedback : we are happy to read that you had some good time with us ! Looking forward to welcoming you soon

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022
Response from JV on Mar 8, 2022
Merci beaucoup pour votre retour d'expérience A Bientôt

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent. Nice breakfast. Great facilities. Would be nice to have a kettle in the room.
Stayed 4 nights in Feb 2022
Response from JV on Feb 24, 2022
Dear Karen, Thank you very much for your feedback : do not hesitate to ask kettle at the reception next time because we have some that we provide on request. Looking forward to welcoming you again

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay room clean and comfortable bed really comfortable .
Stayed 1 night in Feb 2022
Response from JV on Feb 7, 2022
Thank you very much for your feedback. Looking forward to welcoming you again ! Kind regards

10/10 Excellent

Henrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly!
Amazing chalet for a family trip!
Stayed 3 nights in Jan 2022
Response from JV on Feb 5, 2022
Thank you so much for your words Looking forward to welcoming you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022
Response from L'équipe de l'Hôtel du Bois on Jan 10, 2022
Bonjour, Nous vous remercions de votre retour sur votre expérience à l'hôtel: nous sommes très heureux que votre séjour vous ait plu. Au plaisir de vous accueillir pour un prochain séjour. Cordialement,

10/10 Excellent

Peter

Stayed 2 nights in Aug 2021

10/10 Excellent

Joji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs were very kind and smiling to me always although I asked many things. The way of working is the state of the art. Thank you very much for wonderful care!
Stayed 1 night in Aug 2020
Response from JV on Aug 28, 2020
Thank you for your feedback : we focus on customer care ! happy to read we are able to meet customers expectations. Looking forward to welcoming you again ! Kind regards

10/10 Excellent

Sahel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Spot
A very nice hotel in a great location. Nice views of the mountains and close to all the hiking with the added quiet of being a bit out of town. The room is comfortable and clean, with an amazing shower which was very much appreciated after a long day of hiking. My only complaint is that there is not coffee in the room or elsewhere until the breakfast.
Stayed 2 nights in Jul 2020
Response from JV on Jul 19, 2020
Hello, Thank you very much for your feedback : out of breakfast time you can always have a coffee served at the Bar : sorry that you did not know : it shows that everything was not explained perfectly at your check-in. Kind regards

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel at a bargain price, convenient.
Really good little hotel, conveniently located, with super friendly staff. Perfect for a snow trip. Everything was very good for the price, not 5* luxury but not 5* price either. The restaurant is good, and well priced. Drinks in the bar are not too expensive either. Didn't get to try the pool but it looks like it might be great after a long day of skiing.
Stayed 3 nights in Mar 2020
Response from JV on Mar 20, 2020
Thank you very much for your feeedback !

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2020
Response from JV on Mar 20, 2020
Thank you for your feeedback !

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Response from JV on Mar 11, 2020
Thank you for your feedback

6/10 Okay

Miriam

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Response from JV on Mar 11, 2020
Hello, Thank you for your mark : because it is not matching our Quality standarts could you please share with us what you did not like during your stay. Thank you for your understanding Kind regards

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay would go back
We had a great stay at the hotel. The staff were great . The food was great, the pool facilities are amazing and the views are amazing. It seems they are slowly renovating the rooms as our room on the third floor had a new bathroom and different clothing storage arrangements whereas we on the ground floor had an older bathroom . Anyway we could could easily live with that. The restaurant is amazingly good value for dinner and we requested raclette one evening which was lovely
Stayed 4 nights in Feb 2020
Response from JV on Mar 11, 2020
Thank you very much for your words : indeed we keep renovating the entire hotel with closing renovations planned for 2020 and 2021. Looking forward to welcoming you again,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from JV on Feb 23, 2020
Thank you so much ! See you

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room good but bathroom needs updating
Stayed 1 night in Feb 2020
Response from JV on Feb 23, 2020
Thank you for your feedback

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020
Response from JV on Feb 23, 2020
Thanks a lot

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic always friendly & welcoming, nothing was a problem from arranging bookings for restaurants to dropping & collection from the bottom of the piste. We had a fabulous time as a family in this hotel. Well done to all the staff from breakfast to evening meal. Thank you the Millers.
Stayed 7 nights in Dec 2019
Response from JV on Feb 3, 2020
Thank you so much for your feedback ! Looking forward to welcoming you again, cheers

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. The staff were so friendly and made us feel really welcome. Lovely breakfast, comfy beds, good pool and sauna. Very useful shuttle to and from the slopes everyday. I can’t praise this hotel enough, such good value for money. This is our second time there and we’ll definitely be back.
Stayed 5 nights in Jan 2020
Response from JV on Jan 8, 2020
Thank you so much your feedback : no better way to motivate our team ! Looking forward to welcoming you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with amazing hospitality. Cozy rooms. Close to ski area with Van Service. Would highly recommend for any family. Clean pool. Close To bus service to Chamonix.
Stayed 1 night in Dec 2019
Response from JV on Jan 4, 2020
Thank you so much : it was a pleasure to host you. Looking forward to welcoming you again cheers

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Cozy family stay
The staff was so forthcoming, it was amazing. We felt like we were guests at a family home. The hotel appears a little outdated but that has its pros in that it feels very cozy and comfortable. One can really let your guard down. Our kids were so loud and excited, but we didn't really feel worried or embarrassed. The breakfast buffet was great and filling. The pool was a lot of fun and being so close to the slopes of Les Houches was very convenient.
Stayed 5 nights in Dec 2019
Response from JV on Dec 29, 2019
Thank you very much for your feedback. Looking forward to welcoming you again ! Cheers

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room on the Mont Blanc side but the view was partially blocked by the eaves of part of the building which was disappointing, however we were upgraded to a room with a balcony so it was nice to sit out and watch the sun go down. Didn't use the restaurant as the options were quite limited, only 2 options, and hubby is a fussy eater. Also didn;t ues the pool as only there overnight. Good location, a short walk into the centre with some really nice restaurants
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Breakfast was good. Good location within Les Houches.
Stayed 1 night in Aug 2019

6/10 Okay

Oliver

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from JV on Aug 2, 2019
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from JV on Jul 16, 2019
Thank you for your feedback

8/10 Good

Mauro

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019
Response from JV on Apr 12, 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and clean. Lovely decor and very cosy for this time of year
Stayed 7 nights in Mar 2019
Response from JV on Mar 15, 2019
Thank you for your feedback !

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Quiet room, clean, nice restaurant, goid food.
Stayed 1 night in Mar 2019
Response from JV on Mar 11, 2019
Thank you for your feedback

10/10 Excellent

Thavikarn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from JV on Mar 8, 2019
Thank you for your feedback !