Alma Vacation Packages

Unique ambiente and very courteous staff.

On the first night, we had an issue with the air conditioning, so they gave us another room. However, the safe box in that room didn’t work either, so we had to move to yet another room. The first room was actually better and nicer. The last room we were given was on the ground floor. Overall, I didn’t receive the level of service I expected.

The staff were really top-notch. I received wonderful service from everyone at reception and the spa in particular. I did not use the bar/cafe myself, but my traveling companion did and the service she received seemed excellent. Servers during breakfast and dinner seemed harried and often forgot to bring the drinks we ordered. I found it surprising that we had to pay for water at dinner, considering we had purchased halfboard. Location of resort is a short walking distance to Potos, where there are lots of shops and outside dining opportunities.

The cleaning lady was exceptional and one of the reception lady. The property barely can make it to be a 3star resort looks like it is the time for a refresh for everything … It is anon smoking resort but you can find ash trays on balcony and everybody is smoking there and is impossible to keep the door open because of that.The water is perfect but is not making the resort 5 star. Very disappointed when we check in lots of things did not work or they were broken we had to ask to be fixed . Overal not a super stay….