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WoodSpring Suites Allentown Bethlehem – Avis

2.5 out of 5
WoodSpring Suites Allentown Bethlehem
4016 Christian Springs Rd., Bethlehem, PA

Avis

6,6
Note de 10 – Excellent, d’après 133 avis sur 547." "
Note de 8 – Bien, d’après 129 avis sur 547." "
Note de 6 – Acceptable, d’après 104 avis sur 547." "
Note de 4 – Médiocre, d’après 79 avis sur 547." "
Note de 2 – Terrible, d’après 102 avis sur 547." "

7,0/10

Propreté

7,2/10

Service et personnel

5,8/10

Commodités

6,8/10

État et installations de l’hébergement

6,0/10

Écoresponsabilité

Avis

6/10 – Acceptable

STEPHANE

Points forts : Confort de la chambre
Séjour de 9 nuits en août 2018
Julia, Guest Relations a répondu le 6 sept. 2018
We are glad you were pleased with your stay. Thank you for the good rating.

10/10 – Excellent

Cristina

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean staff nice
Séjour de 2 nuits en avril 2024
The Management a répondu le 22 avr. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Terrible

Christopher

Points faibles : État et installations de l’hébergement
Puddles of water in our room.
Séjour de 2 nuits en avril 2024
The Management a répondu le 18 avr. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

6/10 – Acceptable

Mike

Voyage de couple
Points forts : Commodités
Area around dumpster is gross.
Séjour de 12 nuits en mars 2024
The Management a répondu le 12 avr. 2024
Thank you for your feedback. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Terrible

Alan, WOODRIDGE

Voyage en groupe, Voyage d’affaires
Points faibles : État et installations de l’hébergement
Place is loud, They allow barking dogs , and owners that yell at their pets. Could hear them from 4 rooms over. Went to ask to be relocated and staff said there was nothing they can do. My 2 other rooms smelled like weed
Séjour de 1 nuit en avril 2024
The Management a répondu le 12 avr. 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

8/10 – Bien

Mike

Voyage de couple
Points forts : Propreté, service et personnel
The property had trash around it. The staff was friendly. And our room was clean. The beds arent super comfy but we made do. Over all its not a bad place to stay .
Séjour de 7 nuits en mars 2024
The Management a répondu le 12 avr. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Excellent

Daily A

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
View the beautiful n clean ..
Séjour de 1 nuit en mars 2024
The Management a répondu le 8 avr. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

6/10 – Acceptable

Rashied

I didn’t like the shower water temperature
Séjour de 2 nuits en mars 2024
The Management a répondu le 8 avr. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

4/10 – Médiocre

Abigail

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
The place was smelly I didn’t even finish all my nights
Séjour de 4 nuits en mars 2024
The Management a répondu le 22 mars 2024
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

10/10 – Excellent

Anthony

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Satisfied
Séjour de 1 nuit en février 2024
The Management a répondu le 19 mars 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Excellent

WALTER M

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Quiet
Séjour de 1 nuit en février 2024
The Management a répondu le 12 mars 2024
Thank you for your great rating and feedback. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Excellent

Joseph

Séjour de 10 nuits en février 2024
The Management a répondu le 8 avr. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

4/10 – Médiocre

Alexis

Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Propreté
They make you sign a waiver saying you’re not gonna smoke in the rooms or else you have to pay a fine. But yet when i walked into my room it smelled like an ashtray so that was a little annoying
Séjour de 1 nuit en février 2024
The Management a répondu le 26 févr. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

4/10 – Médiocre

Marybella, AMERICANA

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités
El elevador se daña y se tardan en reparalo, cuando pides habitaciones de impedidos no las otorgan. No hay prioridad para incapacitados. Perdimos 2 dias sin salir porque mi madre tuvo que subir las escaleras y ella es incapacitada.
Séjour de 11 nuits en février 2024
The Management a répondu le 26 févr. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

10/10 – Excellent

Rowena

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and quiet area
Séjour de 1 nuit en février 2024
The Management a répondu le 20 févr. 2024
Thank you for your great rating and feedback. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

2/10 – Terrible

CHRIS

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
If a hotel allows dogs it should be on the booking page. I got off the elevator and heard multiple dogs barking. They were barking all night long. The hotel is run down and room was dirty. The bed was not comfortable and it was more like a bed they add when you have multile people.
Séjour de 1 nuit en février 2024
The Management a répondu le 20 févr. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

2/10 – Terrible

Tod

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Loud noise from highway. Bedding is inadequate. No hot water in the shower. Room next door had barking dogs.
Séjour de 1 nuit en février 2024
The Management a répondu le 12 févr. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

10/10 – Excellent

Mike

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They alow pets
Séjour de 14 nuits en janvier 2024
The Management a répondu le 12 févr. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Excellent

Mike

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staf is nice 👌
Séjour de 14 nuits en janvier 2024
The Management a répondu le 29 janv. 2024
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Excellent

Alyssa

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone was kind and friendly
Séjour de 2 nuits en janvier 2024
The Management a répondu le 26 janv. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

8/10 – Bien

Ambar

Voyage de couple
Points forts : Propreté, service et personnel
Séjour de 1 nuit en janvier 2024
The Management a répondu le 22 janv. 2024
We're glad you enjoyed your stay! Thank you for choosing us and we hope to see you again soon.

2/10 – Terrible

Leonid

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Room and bath were dirty. Dogs barking all day and night.
Séjour de 1 nuit en janvier 2024
The Management a répondu le 18 janv. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

10/10 – Excellent

Jocelyn

Séjour de 7 nuits en janvier 2024
The Management a répondu le 4 févr. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

8/10 – Bien

Marci, Ransomville

Séjour de 2 nuits en janvier 2024
The Management a répondu le 4 févr. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

10/10 – Excellent

Manuel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great time.
The Management a répondu le 12 févr. 2024
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.

4/10 – Médiocre

Maya

Voyage en groupe
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
I will be honest... everything was to be expected for what I paid, and I would leave this review at that... if this catastrophe hadn't occurred. Picture this: it's late at night, and my friend and I are just getting settled in our room after a long day of perusing the sights of Philly and Bethlehem (very fun!). The room looks fairly clean. The toilet doesn't flush completely, but, with some effort, everything goes down. I'm in there a bit later and find that it, once again, is not flushing. Okay... time to go get a plunger from the front desk. The bowl is full of water, cloudy with shredded one-ply toilet paper bits at this point. Still, nothing is going down, and the plunger is rendered nearly useless. After 20 minutes of this, my friend gave it a go. What a brave soul... With the water level 2 inches from the rim of the bowl, we muttered a prayer as she flushed and gave it a hefty plunge. Nope! The water swelled and came sloshing forward over the rim with that spatter characteristic of a flooding toilet. The water slowly crept outward from its base, and I ran downstairs to get help. By the time we returned, the meek pond I left turned into an ocean at our feet. [Oops, there's a word limit] I do commend the attentiveness and kindness of the front desk worker in switching our room, offering us new toiletries, and cleaning up the huge puddle. However, having our personal belongings, bags, and shoes get (or risk getting) soaked by toilet water was a little ridiculous.
Séjour de 1 nuit en décembre 2023
The Management a répondu le 2 janv. 2024
Dear guest, We apologize for the horrible experience you had at our hotel. It's always our goal to provide the best possible experience and it is unfortunate that your experience has been otherwise. We understand how unpleasant this sort of event can be, it is never something we want to see happen for any of our customers. We are glad our front desk worker was able to assist you with switching your room and offering you toiletries and cleaning supplies.

2/10 – Terrible

Lucinda

Séjour de 1 nuit en décembre 2023
The Management a répondu le 2 janv. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

10/10 – Excellent

Russell sadberg

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 7 nuits en décembre 2023
The Management a répondu le 2 janv. 2024
We're glad you enjoyed your stay! Thank you for choosing us and we hope to see you again soon.

2/10 – Terrible

Diana

Points forts : Service et personnel
The receptionist was very welcoming and really funny when we got there to check in, the manager in the morning was rude.
Séjour de 1 nuit en décembre 2023
The Management a répondu le 2 janv. 2024
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

10/10 – Excellent

Sarah

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023
The Management a répondu le 2 janv. 2024
We're glad you enjoyed your stay! Thank you for choosing us and we hope to see you again soon.

2/10 – Terrible

PARMINDER

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I’m stay there, two hour and come back really it’s dirty place no good I have some pics 😡
Séjour de 1 nuit en décembre 2023
The Management a répondu le 5 déc. 2023
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

2/10 – Terrible

Jonathan

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Review of stay
It was horrible! Our room possibly was not cleaned properly being we still had a soap in the tub and our towels on the toilet cover instead of hung up. Worse thing was about 7am room service decided to just come in while we were asleep which made us just get up and leave at that point. I felt like we deserved a free night in return for the experience we had
Séjour de 1 nuit en novembre 2023
The Management a répondu le 5 déc. 2023
We apologize for the discomfort you experienced during your stay. We take all matters of guest satisfaction seriously and your feedback will be used to ensure all similar incidences are avoided in the future. Please accept our sincerest apologies.

8/10 – Bien

Herik

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good place
Séjour de 1 nuit en novembre 2023
The Management a répondu le 27 nov. 2023
We're glad you enjoyed your stay! Thank you for choosing us and we hope to see you again soon.

10/10 – Excellent

Yajaira

Points forts : Propreté, service et personnel
Séjour de 10 nuits en novembre 2023
The Management a répondu le 27 nov. 2023
We're glad you enjoyed your stay! Thank you for choosing us and we hope to see you again soon.

10/10 – Excellent

PARMINDER

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean hotel nice staff calm and quiet area will be back if I come
Séjour de 1 nuit en novembre 2023
The Management a répondu le 16 nov. 2023
We're glad you enjoyed your stay! Thank you for choosing us and we hope to see you again soon.

6/10 – Acceptable

Voyageur vérifié

Points faibles : Propreté, service et personnel et confort de la chambre.
Uncomfortable
This is a last min need a couple hours of sleep (not rest) type of hotel. The bathroom light was flickering constantly. I’ve never slept on a cot for a room I spent $100 to sleep in for one night. This room was very minimal and uncomfortable.
Séjour de 1 nuit en novembre 2023
The Management a répondu le 14 nov. 2023
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

8/10 – Bien

Shaquana

Points forts : Propreté, service et personnel
The bed was not good
Séjour de 2 nuits en novembre 2023
The Management a répondu le 7 nov. 2023
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

2/10 – Terrible

Charles

Points faibles : Propreté, service et personnel et commodités.
I didn't like anything about my stay. The TV didn't get any stations. When i brought it up to the front desk, i was told to just leave it on and hope it starts working. Had to go get wash cloths because there wasn't any in the bathroom. The pillows felt like they ripped a cushion and stuffed in a pillow case. Then as I reached for a towel to dry off, a roach ran across the toilet. When i brought all this up during check out, i was told, OK. WILL NEVER STAY AT A WOODSPRING HOTEL AGAIN.
Séjour de 1 nuit en octobre 2023
The Management a répondu le 7 nov. 2023
We thank you for taking the time to provide us with feedback on your stay at our property. We apologize for your experience; it certainly doesn't reflect the level of service and hospitality we want our guests to receive. Rest assured that the issues you have raised have been addressed with the appropriate teams. We are very sorry that your stay was not what we had expected. We hope that you consider staying with us in the future, so we may offer you the

8/10 – Bien

TELSA

Voyage en groupe, Voyage d’affaires
Points forts : Confort de la chambre
Séjour de 11 nuits en octobre 2023
The Management a répondu le 23 oct. 2023
We're glad you enjoyed your stay! Thank you for choosing us and we hope to see you again soon

6/10 – Acceptable

Anika

Voyage de couple
Points forts : Service et personnel
The beds were terrible.
Séjour de 1 nuit en octobre 2023
The Management a répondu le 9 oct. 2023
I apologize for your less than satisfactory stay in one of our Woodspring suites. Our goal is always to present our guests with the finest accommodations, and it sounds as though we fell short of your expectations. We would do our best to make up for the stay you experienced, and I encourage you to please reach out.

2/10 – Terrible

Joseph, Allentown

Points faibles : État et installations de l’hébergement
My gust couldn’t stay he lost his Walt there after going in the room I checked the room out Sunday didn’t stay till end reservation
Séjour de 9 nuits en septembre 2023
The Management a répondu le 3 oct. 2023
We apologize for any inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future.

4/10 – Médiocre

RACHEL

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The location felt very remote. The place is rundown. The quality if the bedding is very poor. The main issues was the place was very noisey. I could hear everything that was happening out side if the room all night. Above my room and on either side of it as well as people in. The hall way. I didn’t feel comfortable to sleep. There was also hair on the bees spread. $97 is too much for those conditions.The rooms looked more old then they did unclean. All that at the front desk were extremely kind and helpful.
Séjour de 2 nuits en septembre 2023
The Management a répondu le 7 nov. 2023
We thank you for taking the time to provide us with feedback on your stay at our property. We apologize for your experience; it certainly doesn't reflect the level of service and hospitality we want our guests to receive. Rest assured that the issues you have raised have been addressed with the appropriate teams. We are very sorry that your stay was not what we had expected. We hope that you consider staying with us in the future, so we may offer you the

6/10 – Acceptable

alicia

Voyage en groupe
Points faibles : Propreté
Room was dirty. Food stuck on cabinets and fridge. Walking barefoot on the floor BEWARE your feet will be black.
Séjour de 2 nuits en septembre 2023
The Management a répondu le 8 sept. 2023
I apologize for your less than satisfactory stay in one of our Woodspring suites. Our goal is always to present our guests with the finest accommodations, and it sounds as though we fell short of your expectations. We would do our best to make up for the stay you experienced, and I encourage you to please reach out.

6/10 – Acceptable

Voyageur vérifié

Voyage d’affaires
Séjour de 1 nuit en septembre 2023
The Management a répondu le 8 sept. 2023
Sorry to hear your stay was not so pleasant.

2/10 – Terrible

Terrance

Voyage d’affaires
Points forts : Service et personnel
The hotel and room smelled horrible, Bed linen was dirty and the was not always coffee or tea available in the morning.
Séjour de 9 nuits en août 2023
The Management a répondu le 29 août 2023
I apologize for your less than satisfactory stay in one of our WoodSpring suites. Our goal is always to present our guests with the finest accommodations, and it sounds as though we fell short of your expectations. We would do our best to make up for the stay you experienced, and I encourage you to please reach out.

2/10 – Terrible

Brenda

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
People actually live in these rooms. They dont mention that. Our room smelled so bad, blankets weren't white. Cabinets broken. The mattress and pillow were so uncomfortable. I couldn't wait to get out of there. My children were disgusted and were afraid. I will never stay in a woodsprings again.
Séjour de 1 nuit en août 2023
The Management a répondu le 29 août 2023
I apologize for your less than satisfactory stay in one of our WoodSpring suites. Our goal is always to present our guests with the finest accommodations, and it sounds as though we fell short of your expectations. We would do our best to make up for the stay you experienced, and I encourage you to please reach out.

10/10 – Excellent

Jennifer

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en août 2023
The Management a répondu le 22 août 2023
We're glad you enjoyed your stay! Thank you for choosing us and we hope to see you again soon

4/10 – Médiocre

douglas

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Not a great choice, odd location, nothing nearby. Only used for a cheap short night rest, otherwise, I would not choose again.
Séjour de 1 nuit en août 2023
The Management a répondu le 21 août 2023
We apologize for the inconvenience. Rest assured that our staff are trained to handle any situations and are dedicated to providing our guests with a pleasant and comfortable stay. We hope we will have the chance to welcome you back in the future!

10/10 – Excellent

Emma

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pretty clean and nice staff:)
Séjour de 1 nuit en août 2023
The Management a répondu le 17 août 2023
Thank you for your review! We appreciate your feedback about our property. Hope to see you soon when back in the area.

10/10 – Excellent

Timothy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was well maintained.
Séjour de 6 nuits en août 2023
The Management a répondu le 15 août 2023
We're glad you enjoyed your stay! Thank you for choosing us and we hope to see you again soon