Deluxe Room, 1 Queen Bed, Accessible (Roll In Shower, Smoke Free)
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Reviews of Red Roof Inn Allentown South

2 out of 5
Red Roof Inn Allentown South
2650 Moravian Avenue, Allentown, PA

Reviews

7.0

Good

Rating 10 - Excellent. 162 out of 624 reviews" "
Rating 8 - Good. 194 out of 624 reviews" "
Rating 6 - Okay. 122 out of 624 reviews" "
Rating 4 - Poor. 68 out of 624 reviews" "
Rating 2 - Terrible. 78 out of 624 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

scott anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time was great
Stayed 1 night in Mar 2024
Response from P.P. General Manager on Apr 2, 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Daniel, Griswold

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel. Bed was very comfortable. Bathroom was clean. I would stay here again
Stayed 1 night in Mar 2024
Response from P.P. General Manager on Apr 2, 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Mary

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in guy was super nice and easy going. Very clean room water was great bed was comfortable loved that there is no carpet !! Loved how spacious it was for a king room
Stayed 2 nights in Jan 2024
Response from P.P. General Manager on Mar 24, 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Tammy, Cherry Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised. It was a nice room for a reasonable rate.
Stayed 1 night in Mar 2024
Response from P.P. General Manager on Mar 24, 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and convenient but there is ALWAYS a weird smell in the hallways. Never had a problem with this property.
Stayed 2 nights in Feb 2024
Response from P.P. General Manager on Feb 22, 2024
Thank you for your four out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our property clean and convenient. We look forward to seeing you again soon.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from P.P. General Manager on Feb 14, 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Lesli

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good
Stayed 1 night in Feb 2024
Response from P.P. General Manager on Feb 14, 2024
Thank you for your four out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel comfortable and safe staying here. It is clean and also so convenient to work, shopping. Perfect for me!!!
Stayed 3 nights in Jan 2024
Response from Toni-Ann RediResponse Specialist on Feb 8, 2024
Thank you for leaving such a positive review, Amy. At Red Roof Inn Allentown South we work hard to provide clean, safe, comfortable and value based stays for all our guests, so I am happy that is always achieved for you. Your feedback is always welcomed as it only helps us to improve our services.Thank you again, we hope you'll return so that we can provide you with another great stay.Best wishes,Red Roof Management

6/10 Okay

Mark

Business traveller
Good for the price
Stayed 3 nights in Dec 2023
Response from P.P. General Manager on Feb 14, 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

8/10 Good

Richard, FENTON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from P.P. General Manager on Dec 18, 2023
Thank you for your four out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Isa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was great for a quick stay and only 10 minutes from downtown Allentown. The room was clean and staff were respectful. Great for the price.
Stayed 2 nights in Dec 2023
Response from P.P. General Manager on Dec 18, 2023
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found your room clean and staff respectful. We are glad you found our hotel great for the price. We look forward to seeing you again soon.

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from P.P. General Manager on Dec 18, 2023
Thank you for your eight out of ten evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful!
Stayed 1 night in Nov 2023
Response from P.P. General Manager on Nov 20, 2023
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Rolando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than some 5 star hotels
Very friendly and clea rooms
Stayed 2 nights in Nov 2023
Response from P.P. General Manager on Nov 8, 2023
Thank you for your positive ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Glad to hear you found our rooms clean and our staff friendly. We look forward to seeing you again soon.

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from P.P. General Manager on Nov 8, 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Room door locks could use updating.
Stayed 2 nights in Sep 2023
Response from P.P. General Manager on Sep 26, 2023
Thank you for your positive four out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We appreciate your suggestion and will look into it. We look forward to seeing you again soon.

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from S.P. General Manager on Sep 10, 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Poor

Brian

Business traveller
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from P.P. General Manager on Sep 10, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us the opportunity to better serve you in the future.

6/10 Okay

Margaret

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from P.P. General Manager on Aug 30, 2023
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from P.P. General Manager on Aug 26, 2023
Thank you for your positive ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

ADELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HAVE STAYED HERE TWICE. WOULD STAY HERE AGAIN.
Stayed 2 nights in Aug 2023
Response from P.P. General Manager on Aug 23, 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from P.P. General Manager on Aug 16, 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Poor

ahzad

Liked: Cleanliness
close to highway
Stayed 1 night in Aug 2023
Response from P.P. General Manager on Aug 14, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us the opportunity to better serve you in the future.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Very convenient. Right off the highway but still quiet. Excellent for the price. Clean.
Stayed 1 night in Aug 2023
Response from P.P. General Manager on Aug 11, 2023
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you had a pleasant stay and we look forward to seeing you again soon.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
The room was good for the price I paid. No issues about the room or the hotel. Friendly person at check in. It is close to the major highway so there is some noise from the traffic. Not a real issue for me. Overall a pleasant stay.
Stayed 1 night in Aug 2023
Response from P.P. General Manager on Aug 9, 2023
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you had a pleasant stay and we look forward to seeing you again soon.

6/10 Okay

Huyen-Nga

Stayed 3 nights in Aug 2023
Response from P.P. General Manager on Aug 28, 2023
Thank you for evaluating our property. We hope to see you again soon.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from P.P. General Manager on Aug 5, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

PAUL

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The price was reasonable and the room was clean and very adequate.
Stayed 1 night in Jul 2023
Response from S.P. General Manager on Jul 28, 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are very glad you found our rooms clean and our price reasonable. We look forward to seeing you again soon.

8/10 Good

Robert

Travelled with family
Liked: Property conditions & facilities, room comfort
Nice towels and bed
good for price, floors a little dirty need to learn how to mop better..
Stayed 2 nights in Jul 2023
Response from P.P. General Manager on Jul 26, 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from P.P. General Manager on Jul 23, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

scott anthony

Liked: Staff & service, property conditions & facilities
Was a nice place to stay
Stayed 1 night in Jun 2023
Response from P.P. General Manager on Jul 8, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Glad to hear you found our property to be a nice place to stay. We look forward to seeing you again soon.

10/10 Excellent

KARL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great clean place to stay on a budget, especially if you just want a place to sleep and stay over. Rooms and amenities in them are well kept.
Stayed 1 night in Jun 2023
Response from P.P. General Manager on Jun 23, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are very glad everything was good, We look forward to seeing you again soon.

10/10 Excellent

Hollis, Danbury

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, safe and quiet...great shower...good value
Stayed 2 nights in Jun 2023
Response from P.P. General Manager on Jun 19, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are very glad everything was good, We look forward to seeing you again soon.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Fine place. Not a fan of $100 security deposits, but I guess that's the norm today in this area.
Stayed 1 night in Jun 2023
Response from P.P. General Manager on Jun 19, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are very glad everything was good, We look forward to seeing you again soon.

10/10 Excellent

Marleny

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!!
Stayed 1 night in Jun 2023
Response from P.P. General Manager on Jun 13, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are very glad everything was good, We look forward to seeing you again soon.

8/10 Good

Brianna

Stayed 3 nights in Jun 2023
Response from P.P. General Manager on Jul 8, 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The road noise was a negative, being situated at a busy highway crossroads. Noise from an upstairs tenant was also disturbing. But room was clean and well serviced.
Stayed 3 nights in May 2023
Response from P.P. General Manager on May 27, 2023
Thank you for evaluating our property. We are glad you found your room clean and well serviced. We hope to see you again soon.

8/10 Good

Michael

Stayed 1 night in May 2023
Response from P.P. General Manager on Jun 13, 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from P.P. General Manager on May 23, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

LOU

Travelled with family
Disliked: Staff & service, property conditions & facilities
NO CUSTOMER SERVICE THERE
It started with waiting for almost 5 minutes to be waited on due to no one at the counter, then scolded for knocking on the window. then an error with the booking then treated as though the customer service on the phone was more important than me standing right in front of her and was informed it was another customer. she then called her boss and told him I was calling her a liar. I had to ask for her to call him to get the room changed to 1 without stairs because I have bad knees. They refused and were very sarcastic and nasty. We have stayed there several times before and never had such an awful experience.
Stayed 1 night in May 2023
Response from P.P. General Manager on May 12, 2023
We apologize your experience was anything less than completely satisfying. Our Desk Clerk was on the phone helping someone and that is why you needed to wait. You wanted a down stairs room, however your reservation had no notes from Expedia requesting a downstairs room. At the time of your arrival there were no rooms left of the type you selected on the first floor. You were advised that we had a very nice accessible room on the first floor that was a different room type. Our Desk Clerk advised if you would like the room you needed to contact Expedia and change your room type since we are not permitted to change the reservation when you book with a third party. We are sorry we could not meet your expectations.

6/10 Okay

Sandra

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I would NOT recommend this place. It was not up to Red Roof standards!!
Stayed 1 night in May 2023
Response from P.P. General Manager on May 10, 2023
We apologize your experience was anything less than completely satisfying. We are a newly renovated property and most guests love our comfortable rooms and friendly staff. Red Roof standards are very important to us. We are sorry we could not meet your expectations.

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from P.P. General Manager on May 2, 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Antonio

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This is where is stay every time I come to Allentown…
Stayed 2 nights in Mar 2023
Response from P.P. General Manager on Apr 9, 2023
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you always stay with us. We look forward to seeing you again at our Red Roof Inn Allentown South.

10/10 Excellent

brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overnight, was very convenient and clean for our stay.
Stayed 1 night in Mar 2023
Response from P.P. General Manager on Mar 21, 2023
Thank you for your five out of five evaluation and positive feedback. We are glad you found our property clean and convenient. We look forward to seeing you again soon.

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from P.P. General Manager on Feb 16, 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Gerry

Stayed 1 night in Feb 2023
Response from P.P. General Manager on Feb 15, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us the opportunity to better serve you in the future.

2/10 Terrible

Jerry

Stayed 1 night in Feb 2023
Response from P.P. General Manager on Mar 16, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another oppirtunity to exceed your expectations.

10/10 Excellent

Larry

Stayed 1 night in Jan 2023
Response from P.P. General Manager on Jan 29, 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Tyler

Stayed 1 night in Jan 2023
Response from P.P. General Manager on Mar 16, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Basic lodging. Bring your own pillow.
It was basic lodging. It's close to the highway so there is some road noise, but it didn't end up bothering me. The pillows weren't very comfortable.
Stayed 2 nights in Dec 2022
Response from P.P. General Manager on Jan 7, 2023
Thank you for evaluating our property. We hope to see you again soon.