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Reviews of Fletcher Hotel-Restaurant Heiloo

4 out of 5
Fletcher Hotel-Restaurant Heiloo
Kennemerstraatweg 425, Heiloo

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 129 reviews" "
Rating 8 - Good. 57 out of 129 reviews" "
Rating 6 - Okay. 29 out of 129 reviews" "
Rating 4 - Poor. 13 out of 129 reviews" "
Rating 2 - Terrible. 6 out of 129 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Prasanth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Roshni

Stayed 1 night in Oct 2022

10/10 Excellent

B.

Stayed 1 night in Mar 2022

6/10 Okay

Foekje, Assen

Travelled with family
Liked: Cleanliness, staff & service
Gedateerde kamer, maar schoon en een heerlijk bed, en lekker koele kamer.
Stayed 4 nights in Aug 2020

10/10 Excellent

warren

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Prima, maar niet speciaal
Kamers beetje vergane glorie.
Stayed 5 nights in Oct 2019

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Margaret, Detroit, Mich USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay considering the reason I was there. I came out to Europe to say goodbye to a family friend, who is dying. I was driving his parents and their care taker back and fourth to Amsterdam, to see him. They were staying with a friend between the hotel and Amsterdam, so the Fletcher was a good location to stay. The staff were wonderful. The kitchen was closing by the time I arrived, but the Chef made a meal for me anyway. A wonderful young man(Barry?), that worked in the breakfast buffet in the morning was so kind to show me how to program the GPS, and put in the address I needed. He didn't have to do any of this, he was a life saver! He asked how I was doing on the mornings he was working, he made me feel a little less sad. I was terrified to come al this way on my own, but I felt comfortable at the Fletcher. The breakfast was very good, sometimes that was the only real meal I would have. I would highly recommend this hotel to anyone.
Stayed 8 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but no fridge no iron no kitchen applia
Not bad because what ever you see on the pictures it’s different with the real
Stayed 1 night in Apr 2018

8/10 Good

Jan, Anchorage, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heiloo Visit
We were in Heiloo to visit our godson and stayed at this hotel. While it is an older hotel, the accommodations were fine and breakfast was included and very nicely done. Staff was very accommodating.

6/10 Okay

Jan, Virginia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel Heiloo
During one of my business trips I needed last minutes reservation for 8 nights and could not get the room in nearby Hotels. Room is quite large and the bed is comfortable but the amenity are scarce. All stores around Heiloo are closing earlier so if you work long hours and come late you would like to take shower and have something to drink, but there is nothing in your room. If you want coffee or tea you have to go to restaurant, but you can not even dry your hair because there is no dryer either! Not to mention that lighting is terrible. In the bathroom is so dark that is impossible to shave. Rain gutters are so noisy that i could not sleep and unfortunately it rains quite often in Holand .

8/10 Good

Mrs T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very helpful staff, would recommend
The hotel rooms are clean and comfortable, the staff were really helpful and friendly and the food in the restaurant was great. It is a bit of a walk from the main town/station (about 20 - 30 mins) but generally provides a good central location for exploring the wider area. Overall, good value for money, definitely would recommend and will use again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Tulip is the place to be
If you ever need to go to Heiloo, the Golden Tulip is the place to be. Nice people, warm atmosphere, good food and a small bar. The room was comfortable, clean and quiet. Free internet in the lobby was a nice perk.

4/10 Poor

John, Lancashire

Liked: Room comfort
Disliked: Staff & service
Excellent region, hotel is functional.
Reception staff are extremely helpful and polite. Room cleaning and towel changes were poor. Administration on the hotel bill was really poor and needed three people to sort it out when we had only to pay for bike hire and tourist tax. Bike hire is expensive for a country extolling its cycle culture. The surrounding contryside is fantastic, especially the extensive dunes area about 5k away. This is super for cycling and walking though bird life is a little sparse. We did not eat at the hotel as the surroundings were only functional with little choice on menu price. Local curry house is handy but pricey. Supermarkets are close by in Limmen and Heiloo. Would recommend Alkmaar cheese market on Friday and the area is good for windmill watchers although they are nearly all the same polder molen.

8/10 Good

Benjamin, Kiryat yam, ISRAEL

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

L, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and terrific restaurant
The staff were all so friendly and helpful. We really enjoyed 2 fabulous dinners in the lovely restaurant. The room and bathroom were very small but quiet.

6/10 Okay

Michael

Travelled with group
Disliked: Cleanliness
Wir putzen nur wenn es nötig ist !!
Die Zimmer in Hotel waren schon nicht sauber als wir angekommen sind, außer das Bett das war sauber. Der Boden wurde so geputzt als hätte der der Raum keine Ecken. Unterm Bett lag noch der Sand von letztem Jahr. Der Heizkörper in Bad war auch nicht sauber. Der Balkon war genau über einer Müllmulde und auch sehr sehr schmutzig. Als ich mich dann beschwerte sagte mir die Dame an der Rezeption Wir putzen nur wenn es nötig ist. Was Positives das Frühstück war sehr reichhaltig und gut.
Stayed 7 nights in Jun 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Het was een fijn hotel met vriendelijke mensen; goed restaurant en fijn terras. Kamer was ruim. We hadden ook een terras, maar door de struiken geen zicht op wat erachter was. En de vloerbedekking is ook wel aan vernieuwing toe. Maar we hebben echt genoten en kunnen dit hotel ook aanbevelen!
Stayed 2 nights in Jun 2023

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvimos muy comodos, habitación espaciosa y el baño también. Y para visitar el pais nos fue bien la ubicación,(viajamos en moto)
Stayed 5 nights in May 2023

8/10 Good

Palle

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023

6/10 Okay

Per-Arne

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Apr 2023

4/10 Poor

Kaan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Zimmer waren dreckig. Staubfäden an mehreren Stellen. Teppichboden dreckig und wurde nie gesaugt während unseres Aufenthaltes. Rotzflecken an den Spiegeln. Wir hatten im Zimmer nur eine am Eingang funktionierende Steckdose. Das Personal war jedoch freundlich.
Stayed 4 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Arjen

Liked: Cleanliness, staff & service
Staat van de accommodatie is wat verouderd en het matras is toe aan vervanging. Verder erg genoten van het ontbijt en de rust in het hotel. Vriendelijk personeel.
Stayed 5 nights in Mar 2023

8/10 Good

Huib

Business traveller
Liked: Cleanliness, staff & service
Zeer vriendelijk en behulpzaam personeel. Fijn uitgebreid ontbijtbuffet. Kamers zijn wel wat vergane glorie.
Stayed 1 night in Mar 2023

8/10 Good

Jildou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Jildou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

Juliën

Stayed 1 night in Jan 2023

8/10 Good

Jildou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

PLLM Van

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Jorge Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion, le relacion precio - calidad

4/10 Poor

Evin, Winnenden

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Keine 3.5 Sterne wert

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities
Goed was het eten. Ook tevreden over het personeel. Slapen: het bed was voor mij iets te zacht. Aandachtspunt: de naam van het hotel is niet goed te zien vanuit de richting Castricum. Zodoende ben ik er eerst voorbij gereden.
Stayed 1 night in Dec 2022

10/10 Excellent

Nancy

Stayed 1 night in Nov 2022

10/10 Excellent

Irene

Stayed 1 night in Nov 2022

8/10 Good

Gerardo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Facile accessibilità buona location per chi ama conoscere i luoghi fuori dai luoghi comuni del turismo.. non mi è piaciuta la mancanza di manutenzione in alcuni punti della struttura

2/10 Terrible

Alexandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Het personeel is vriendelijk en de omgeving mooi. De rest is oude meuk en vies.
Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Stayed 2 nights in Sep 2022

6/10 Okay

Rosemarie

Travelled with partner
Disliked: Staff & service, amenities
Oud en duur
Stayed 1 night in Sep 2022

8/10 Good

Gerrit

Stayed 1 night in Aug 2022

8/10 Good

Mariejka

Stayed 3 nights in Aug 2022

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service
Gutes Hotel, freundliches Personal. Kostenlos reichlich Parkplätze. Verkehrsgünstig gelegen
Stayed 3 nights in Aug 2022

8/10 Good

JAAP

Stayed 1 night in Jul 2022

6/10 Okay

Mia

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Deze accommodatie is toe aan renovatie, alles is oud.
Stayed 1 night in Jul 2022

10/10 Excellent

Carel

Business traveller
Liked: Cleanliness, staff & service, room comfort
goed verblijf
Kamers zijn ruim evenals de badkamer. Toilet liep lichtjes door en de kamerdeur had een haperend slot. Men kan er mee leven maar toch even gemeld bij de receptie. Het eten was goed evenals het ontbijt.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Room comfort
We hadden geboekt voor 5 nachten. De 2de dag konden we de kamer niet meer in, de medewerker bij inchecken had ons 5 nachten laten afrekenen en maar 1 geactiveerd. Gelukkig was de receptie nog open en kon het gecorrigeerd worden. 1 dag hadden we geen nieuwe handdoeken, de gebruikte waren wel meegenomen. Er mag beter gepoetst worden (stofwebjes op de badkamer), vensterbanken en vloeren in de ontbijtruimte (stof en kruimels van de dag ervoor)
Stayed 5 nights in Apr 2022

4/10 Poor

Claus

Stayed 4 nights in Apr 2022

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onderweg naar Oostenrijk.
Fijn zwembad en sauna, receptie aardig en snel. Eten ok maar omringt prima.
Stayed 1 night in Apr 2022

6/10 Okay

Wim

Liked: Staff & service
Prima hotel voor de doorgaande reiziger
Leuk hotel, wel iets gedateerd maar dat gaat niet te koste van de kwaliteit. Het is een beetje uit de bruine tijd. De kamers en bedden zijn prettig en het ontbijt is uitstekend.
Stayed 1 night in Sep 2021

8/10 Good

Karel

Travelled with partner
Liked: Cleanliness, staff & service
Hotelvoorziening was basics. Prima kamer en bed, douche/badruimte is gedateerd.
Stayed 4 nights in Aug 2021