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Reviews of AZ Hôtel Zeralda

4 out of 5
AZ Hôtel Zeralda
Zeralda, Algiers

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 30 reviews" "
Rating 8 - Good. 13 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
Tiny rooms, no natural juice, tiny parking
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from e on Oct 8, 2019
Thanks

8/10 Good

Badis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from b on Sep 4, 2019
merci

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from B.Hamza on Aug 22, 2019
thanks

8/10 Good

Kamel

Above expectations
Staff is very nice and helpful. Breakfast was worth it. Very comfy hotel in the middle of the city. Good isolation from the streets but sounds from the corridors can be annoying.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AZ Zeralda Hotel
I very much enjoyed my stay at the AZ Zeralda hotel. The receptionists were super polite and efficient, and dealt with my very small niggle immediately (safe door did not close). The room was comfortable and spacious, very comfortable bed and spotlessly clean room and bathroom. I only dined in one of the restaurants in the courtyard, even though not all the dishes were available the food I had was well prepared and tasty. Waiters were friendly and attentive. The desserts merit a special mention, the Pave was very tasty and beautifully presented. The hotel is relatively new, and furnished to a high standard. Wifi worked fine for my emails and surfing. The hotel is a bit further out from Algiers, so a car or taxi is needed to get to and from it. I can fully recommend the hotel and would be happy to stay there again any time.
Stayed 3 nights in Jun 2018
Response from Brahimi Revenue on Jul 12, 2018
Thank you for taking the time to review your stay at Az hotel. I was glad to read that you liked our Hotel,and that you received “very good” service from our staff. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud. You have to know that even at Algiers we have two other Hotels with the same standard and you are welcome We hope that your travel plans bring you back toAz hotels in the near future. Kind regards,

10/10 Excellent

Mohammed

Stayed 2 nights in Sep 2023

10/10 Excellent

Sofiane

Liked: Cleanliness, staff & service, property conditions & facilities
Top le personnel !!!
Stayed 2 nights in Mar 2023

8/10 Good

Osteosys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
It was great hotel. good service with smile. very kind hotel manager. but near from there nothing to see. and located up high hills. very clean also
Stayed 3 nights in May 2022

10/10 Excellent

Mohamed Necer

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé centre ville de Zeralda
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comme je me déplace en Algérie pour mon travail, je n'avais pas eu l'occasion de séjourner à l'AZ depuis 3 mois, et c'est avec plaisir que j'y suis retourné. Hormis la propreté que j'ai déjà salué c'est un hôtel où il règne une ambiance très chaleureuse que je recommande fortement.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable
Séjour agréable en famille.
Stayed 1 night in Mar 2020

10/10 Excellent

YUNG CHING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoy the stay here
staff friendly and always smile, hotel nice and safety. Cleaning very well and the food is good.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres bien équipé et tres propre. L’environnement n’est pas tres touristique
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
10 / 10 rien à dire sur la propreté. sauf le service du spa qu i peut être mieux que ça
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Nasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Nasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien, je recommande
Hôtel très bien placé à proximité des commerces et des plages. L'hôtel est très agréable et le personnel aussi. Étant en déplacement pour les raisons professionnelles j'utilise régulièrement les impressions de documents pour finaliser certains dossiers. Je recommande vivement
Stayed 2 nights in Jun 2019
Response from B.Hamza on Jun 13, 2019
Merci Mr Mohammed c'est toujours un plaisir de vous accueillir

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2019
Response from Az Hotels on Apr 29, 2019
Merci d'avoir choisis Az Zeralda

8/10 Good

marco antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

8/10 Good

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes 3-Sterne-Hotel
Sauberes Hotel; freundliches Personal; Zimmer im 5. Stock mit großer Dachterrasse; gut geeignet für Geschäftsaufenthalt, ist aber weit entfernt vom Stadtzentrum Algiers;
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agréable
Chambre et hôtel propre et agréable. Idéal en famille ou pour les affaires.
Stayed 6 nights in Aug 2018

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Brahimi Revenue Officer on Jul 12, 2018
Welcome back and thank you

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Zeralda
Hotel quite new, crew very nice friendly helpful. The room was quality, quite and clean. I found the buffet resturant a bit expensive and the food was good.
Stayed 4 nights in Mar 2018

8/10 Good

mmslenoir , Lyon

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel compétent et à l'écoute. Très bon hôtel
Très bon accueil. Service impeccable. La chambre n'avzit pas de vue exceptionnelle car hôtel situé en ville mais le confort de la chambre compense cet inconvénient. Très bon hôtel
Stayed 1 night in Dec 2017
Response from FERIEL on Jan 12, 2018
Bonjour, Merci d'avoir pris le temps de nous laisser un commentaire sur vos appréciations au sein de notre hôtel. cela va nous aider a nous améliorer. Au plaisir de vous revoir parmi nous. Cordialement, Feriel Agent de réservation

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très court séjour, accueil très correct
Très court séjour, mais accueil très correct, buffet du pet déjeuner copieux
Stayed 1 night in Sep 2017

8/10 Good

Uwe, MG

Liked: Property conditions & facilities, room comfort
Über Standard und Alternative zu >=4*
Superior Zimmer - freundliche, saubere, funktionelle, moderne Einrichtung. Bett/Matratze gut. Balkon sehr groß, leider nicht regelmässig gesäubert (Zigarettenasche auf dem Boden, Möbel mit Vogelkot - während meines gesamten 4-tägigen Aufenthalts); Frühstück übersichtlich; Leider keine Abdeckungen, so dass Fliegen ans frische Obst, Käse, Kuchen und oder Wurst gelangen. Käse & Wurst sind häufig an den Rändern "angelaufen". Keine Beschriftung an Säften & Marmeladen, kein frischer O-Saft (in Algerien!); die Tische werden nur sporadisch abgeräumt, was einen unsauberen Eindruck hinterlässt. Speziell MA im Service benötigen bzgl. Sorgfalt & Service noch einige trainings. Restaurant Diner: Qualität gut, vergleichsweise überproportional teuer im vergleich zu lokalen Restaurants. Fitness-Raum und geräte sehr gut, es fehlt allerdings Reinigungsmittel. Spa sehr nett und sauber. Ich empfehle das AZ Hotel gerne weiter, und werde ebenso gerne wiederkommen.