4/10 Poor
Mohammed
Business traveller
Nov 11, 2023
Disliked: Property conditions & facilities, room comfort
My bad experience
As I stayed in that hotel for 10 days (with 2 reservations) my first was as 2 persons in 1 room starting Oct. 31 till Nov. 7 but my daughter who was supposed to join me didn't come only on Nov. 4th & not stay long only 2 nights, as I need to extend my stay I did second reservation till Nov.10 at 1 person for 3 nights .... on my checkout morning they told me I didn't have the room with breakfast & they will charge for that only one I was so surprised that behavior as I pay for high rate on the beginning to reserve the room for 2 but it was in fact only me alone for 4 nights until my daughter's arrival ..... I suppose the should consider that before they ask me to pay for only one breakfast or at the start of the second reservation they should notify me for that point on my reservation to be aware for.
On the other side the design of bathroom (toilet) was so bad and difficult to use especially for me as an Oldman, they had to consider that when they fix the room for me.
Overall it was a very bad experience to stay at that hotel because of its location which was differs than what shown on the website.
Mohammed
Stayed 3 nights in Nov 2023