Bonnie Castle Resort & Marina

Photo gallery for Bonnie Castle Resort & Marina

Desk, rollaway beds, free WiFi, bed sheets
Seasonal outdoor pool
Terrace/patio
Room amenity
Desk, rollaway beds, free WiFi, bed sheets

Overview of Bonnie Castle Resort & Marina

Bonnie Castle Resort & Marina

3.0 star property

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
31 Holland Street, Alexandria Bay, NY, 13607

Explore the area

  • Popular LocationCornwall Brothers Museum14 min walk
  • Popular LocationHeart Island20 min drive
  • Popular LocationBoldt Castle20 min drive
  • AirportWatertown, NY (ART-Watertown Intl.)40 min drive

Choose dates to view prices

About this area

Alexandria Bay

Bonnie Castle Resort & Marina is located in Alexandria Bay. Thousand Islands Bridge and 1000 Islands Tower are notable landmarks, and the area's natural beauty can be seen at Thousand Islands National Park and Heart Island.

What's nearby

  • Cornwall Brothers Museum - 14 min walk
  • Boldt Yacht House - 20 min drive
  • Heart Island - 20 min drive
  • Boldt Castle - 20 min drive
  • Mary Island State Park - 21 min drive

Getting around

  • Gananoque Station - 33 min drive
  • Watertown, NY (ART-Watertown Intl.) - 40 min drive

Restaurants

  • Dancing Dog Bar & Nightclub - 5 min walk
  • Colemans Smokehouse - 5 min walk
  • Riley's by the River - 5 min walk
  • Admirals' Inn - 6 min walk
  • The Ship - 6 min walk

About this property

Bonnie Castle Resort & Marina

3-star hotel near Heart Island
This hotel features a restaurant, a bar/lounge, and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and ATM/banking services are onsite. Housekeeping is available on request.
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Riverside Sports Bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • No elevators

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Frequently asked questions

Does Bonnie Castle Resort & Marina have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool will be closed during the winter.

How much does it cost to stay at Bonnie Castle Resort & Marina?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Bonnie Castle Resort & Marina on Sept 12, 2022 start from CA $148.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bonnie Castle Resort & Marina pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Bonnie Castle Resort & Marina?

Self parking is free at this property.

What time is check-in at Bonnie Castle Resort & Marina?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Bonnie Castle Resort & Marina?

Check-out is at 11:00 AM.

Where is Bonnie Castle Resort & Marina located?

Situated in Alexandria Bay, this hotel is 5 mi (8.1 km) from Thousand Islands Winery and within 12 mi (20 km) of Thousand Islands Bridge and 1000 Islands Tower. Thousand Islands National Park and Boldt Castle are also within 12 mi (20 km).

Can I cancel my reservation for free at Bonnie Castle Resort & Marina and receive a full refund?

Yes, Bonnie Castle Resort & Marina offers free cancellation on select room rates, because flexibility matters! Please refer to Bonnie Castle Resort & Marina cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.4
Rating 5 - Excellent. 182 out of 971 reviews
5 - Excellent 19%
Rating 4 - Good. 327 out of 971 reviews
4 - Good 34%
Rating 3 - Okay. 261 out of 971 reviews
3 - Okay 27%
Rating 2 - Poor. 133 out of 971 reviews
2 - Poor 14%
Rating 1 - Terrible. 68 out of 971 reviews
1 - Terrible 7%

3.6/5

Cleanliness

3.8/5

Staff & service

3.2/5

Amenities

3.2/5

Property conditions & facilities

3.3/5

Eco-friendliness

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures are pretty deceiving. It makes it look nicer than it is. This is hardly a resort, more just a motel. Years ago this was the place to stay, now is its the place to stay away from. The plus side, it's walkable to all of the Bay.
Stayed 3 nights in Aug 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on the water. If you can get a room on the water side of the hotel, you'll have a great view. If you're on the parking lot side, you'll have to walk to get the view, but still a beautiful area. Short walk to the Pointe for a drink and food right on the water. Open until 8.
Stayed 2 nights in Aug 2022

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
General condition of this hotel is really poor and dilapidated. The doors in the room as well as the electrical equipment are in a bad shape. Linen and pillows are worn out. Reception desk employees are incompetent.
Stayed 4 nights in Jul 2022

2/5 Poor

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
this was booked for 4 couples on a motorcycle trip, knowing that they had a bar and restaurant on site. Both are only open every other day and close at 6pm. Rooms are falling apart. One exhaust fan now working, another room had a very noisy fan, one room had a sink faucet fall off in their hand and could not turn off the water. When I mentioned these items to the staff, they simply responded, 'Yeah, the place is getting run down'. No apologies or anything. Definitely would not recommend.
Stayed 1 night in Aug 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced and there were additional charges without explanation.
Stayed 1 night in Aug 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was exactly what we expected from a 3 star property. Although the room was quite dated, it was very clean and was a comfortable place for sleeping after our daily excursions. The Pointe had live weekend music with friendly service and good food. The inside restaurant had a great view (from inside or out) and friendly service. It may have taken a tad to receive our food ( whch was ok ), but we were in no hurry. There is a nice gazebo on the property where we took some amazing pictures too. Although you can walk to the shops and other restaurants, we chose to drive and park ( 98 degrees ). In short, if you are looking to be pampered and for elegance, this is not the place for you. If you are like us ( last minute adventurers ) and just want a clean place to lay your head, this will certainly do.
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely, enjoyed our stay, staff very friendly
Stayed 2 nights in Aug 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Big Property but crowded witth boats and you don't feel this place as resort.
Stayed 4 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room in the absolutely beautiful 1000 islands! Can’t be beat!!
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not call this a resort or a castle. It’s extremely outdated inside & out. The lobby resembles a dirty shipping clerk office in a warehouse. The entrances & hallways are dark, dirty, run down, floors are cracked. My room was very outdated. The bathroom was era. 70’s maybe 80’s. The room appeared clean. The linens appeared clean. After arrival, we went to their restaurant. There is a beautiful view of Bolt Castle. We waited 10 minutes for water. The waitress took our order & NEVER came back. After an hour and 20 minutes I found her. I asked when our food would be ready. She came back 10 mins later. They “misplaced” our order & said it would be done in another 20 mins. At this point, I was DONE! I will never go back. Locals referred us to several restaurants near James street. Dockside on the water, Tex Mex, and Cavallarios were AMAZING. Prompt service, nice staff, good food. Order food to go & picnic at Casino island. It’s a short walk with beautiful views. Save yourself and book a nicer hotel. Bonnie Castle is not where you want to stay. I do not recommend the hotel, restaurant, or the staff. Find something better!
Stayed 2 nights in Jul 2022