Note fondée sur 968 évaluations vérifiées
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 25 avr. 2024
The property was very unique in a cool way. A very cool vib.
par un voyageur vérifié de Brooklyn Center
Publié le 23 avr. 2024
It’s ok. Dated property with skeletal staff but clean enough for an overnight.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Kelsey H- Social Media Coordinator, Gestion de l’hôtel
Thank you for sharing about your experience with us. We value your honest feedback and we would love another chance to care for you again.
par un voyageur vérifié
Publié le 21 avr. 2024
I appreciated the decor of the hotel. It has a unique style that reflects the history of the area - the native American paintings in the rooms as well as the exterior of the hotel. The staff were great.
What was missing was a exercise room, which the staff said they had before but removed because of covid. They should bring that back.
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Kelsey H- Social Media Coordinator, Gestion de l’hôtel
Thank you for taking the time to leave us this review, Frank. We are delighted that you enjoyed many aspects of your stay and we value your feedback on how we can improve. We hope to care for you again in the future.
par un voyageur vérifié
Publié le 16 avr. 2024
It was an okay stay
Commentaires de Gestion de l’hôtel
18 avr. 2024 par Kelsey H- Social Media Coordinator, Gestion de l’hôtel
We appreciate your review, Bryce. We would love another chance to impress you in the future.
par un voyageur vérifié
Publié le 13 avr. 2024
Quiet and peaceful with very pleasant decor. The front desk staff were knowledgeable, pleasant and efficient.
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Kelsey H- Social Media Coordinator, Gestion de l’hôtel
Thank you so much for your kind review, Tyrone! We are delighted to hear that you enjoyed your experience with us and we would love to care for you again soon.
par un voyageur vérifié de Austin
Publié le 12 avr. 2024
Staff was friendly, room was comfy.
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Kelsey H- Social Media Coordinator, Gestion de l’hôtel
We are thrilled that you enjoyed our staff and room during your stay! Thank you for your review and support.
par un voyageur vérifié
Publié le 9 avr. 2024
We were in one of the art rooms and it was very unique. Unfortunately there were lots of dust bunnies behind the night tables. They offered to move us but we had already settled in and were too tired to move.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Kelsey H- Social Media Coordinator, Gestion de l’hôtel
Thank you for your review and feedback, Mark. We value your honest feedback and we will work with our housekeeping team to improve. We would love to care for you again soon.
par un voyageur vérifié
Publié le 7 avr. 2024
We have stayed here many times over the years and have always enjoyed our stay. This time it seemed like things had gone downhill. There were several issues that seem Like the could’ve been easy fixes. With a little more attention. The hot tub was only about halfway full, and cool. We stayed for three days and it seems someone could have fixed this in that time. The mattress pad was filthy and looked like it had vomit on it. A little ore attention to detail and this found be a nice place to stay..
I hope they can get it together!
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Kelsey H- Social Media Coordinator, Gestion de l’hôtel
Thank you for taking the time to leave us this review, Rachel. We are sorry to hear that your most recent stay was not as positive as your previous visits. We apologize for the issues you encountered and the inconvenience they caused for you. We truly value your honest feedback and we will share your concerns with our team as we are always working to improve. We would love another chance to care for you and impress you again in the future.
par un voyageur vérifié de Las Vegas
Publié le 6 avr. 2024
Property did not have the room we reserved. Clerk was very insistent on providing a “cancellation number” and offered no alternatives to remedy the situation. “You booked through a third party and you need to address any concerns with them”. After expressing my frustration, we were offered a king bed with a roll away.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Kelsey H- Social Media Coordinator, Gestion de l’hôtel
We are very sorry that your experience with us was not positive, Michael. Unfortunately, there is a separation between the hotel and third party companies which can make situations like this more difficult, but we are glad that we were able to get you into a room after all. We apologize for the initial issue and inconvenience, but we hope that you enjoyed the rest of your stay.
par un voyageur vérifié
Publié le 4 avr. 2024
The inside of the hotel is so relaxing. I like the look. The employees are so nice and helpful.
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Kelsey H- Social Media Coordinator, Gestion de l’hôtel
We are thrilled to hear that you enjoyed our relaxing hotel and helpful staff, Erica! Thank you so much for your kindness and support. We would love to care for you again.
