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Reviews of Latham Inn

2 out of 5
Latham Inn
622 Watervliet Shaker Rd., Latham, NY

Reviews

6.4
Rating 10 - Excellent. 56 out of 329 reviews" "
Rating 8 - Good. 91 out of 329 reviews" "
Rating 6 - Okay. 88 out of 329 reviews" "
Rating 4 - Poor. 45 out of 329 reviews" "
Rating 2 - Terrible. 49 out of 329 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

SILIMA

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness
It was a double bed, smoking room, but you could not smell smoke from Pryor stays.
Stayed 2 nights in Dec 2023

4/10 Poor

Karen

Disliked: Cleanliness, amenities, property conditions & facilities
Out dated, eventho they say no smoking room was inundated with old smoking smell which was in ur clothes. Old 2 outlets in room.... quiet property tho...
Stayed 2 nights in Dec 2023

6/10 Okay

Susan

Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff very friendly and helpful. Rooms clean, no bugs but needed updating.
Stayed 1 night in Oct 2023
Response from Clerk on Oct 29, 2023
Thank you for the stay and appreciating feedback. We will take your feedback into consideration and do what needs to be done.

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Jen l

Stayed 1 night in Sep 2023

10/10 Excellent

Liam

Stayed 1 night in Sep 2023

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Everything was great.
Stayed 1 night in Sep 2023
Response from Clerk on Oct 29, 2023
Thank you for your stay and the appreciating feedback.

2/10 Terrible

Ginnie

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

ANGEL J

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad, couldn't
Stayed for one night. I was not comfortable. Not a pleasant room.
Stayed 1 night in Sep 2023
Response from Clerk on Oct 29, 2023
Thank you for your stay, and Sorry for the Inconvenience. We would love to serve you again.

2/10 Terrible

Patricia

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Leaves Little To Be Desired
Had different opinion after arriving. Not handicap friendly (steps to check-in & to get to room). Entrance to room is in the rear of the building. 2 exit doors in room whereby 1 door is fully locked so in an emergency (fire in corridor) you have to exit into the fire and/or smoke. no continental breakfast-just coffee. Stains on the bedspread and a small hole in the wall in our room. The Latham Inn is set to the rear of the property. Check-in time varies as to what you read (computer-2:30pm; front desk-3:00pm; room-2:00pm). Just very disappointed ! ! I feel that an anticipated happy weekend turned into a nightmare even before it started. Only positive was that the front desk person (woman) was cordial. Unfortunately, I will not use the Latham Inn again.
Stayed 2 nights in Aug 2023

2/10 Terrible

karen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty. No security from parking lot to rooms. TV picture flahed on and off.Lights and outlets not working. TV fllahed on
Stayed 1 night in Aug 2023

2/10 Terrible

kayes

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience
Stayed 1 night in Aug 2023

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This motel needs to be upgraded. Hallways very dirty. Room smelled and no Internet in our room even after front desk tried to help.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Remon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from GK on Aug 13, 2023
Thanks for your stay and valued review. Love to serve again.

2/10 Terrible

neil

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
smoke filled rooms.
Stayed 1 night in Aug 2023
Response from GK on Aug 13, 2023
Thanks for your stay.

2/10 Terrible

Steven, Bayside

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was rundown. The biggest problem I had was that the hotel never got my reservation, so I had to pay upfront.
Stayed 1 night in Aug 2023
Response from GK on Aug 13, 2023
We are sorry for the trouble with your reservation ,

4/10 Poor

Vernon

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hallways very hot not acceptable
Stayed 1 night in Jul 2023
Response from G.K. on Aug 5, 2023
We are sorry for the hot summer effect in the hallways are not Air Cooled. The windows are open during the season expecting wind to generate some relief. We are exteamly sorry for the uncomfert till you get in your room.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We were looking for a cheap place to crash for a night and werent disappointed. It os affordable and clean with a friendly staff. Great value for the money
Stayed 1 night in Jul 2023
Response from G.K. on Aug 5, 2023
We highly appreciate your stay and honest opinion .Love to serve you any time. Please accept our thanks from employees and management.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent couldn't do enough for you
Stayed 1 night in Jul 2023
Response from G.K. on Aug 5, 2023
We are thrilled to serve you and our goal for your satisfactory experience at the property. Your positive vibes encourage us to perform better with love every time. Thanking you and eager to serve again.

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv remove volume button broken Ac unit so loud I didn’t sleep
Stayed 1 night in Jul 2023
Response from G.K on Aug 5, 2023
We are extremely sorry for the Air conditioner. and the remote we have taken corrective steps.

10/10 Excellent

Margaret

Stayed 2 nights in Jul 2023

8/10 Good

Sean

Stayed 2 nights in Jul 2023
Response from GK on Jul 24, 2023
We thank you for your stay and honest reviews.Love to serve you again.

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, room comfort
Acceptable budget hotel.
Room was dated but large, clean and had everything we needed. Hall ways and stairs were less clean but functional. Very close to awesome Italian bakery Bella Napoli that has great coffee and donuts and all the Italian pastries imaginable. Good budget hotel.
Stayed 1 night in Jul 2023
Response from GK on Jul 24, 2023
Thanks for your stay and humble true opinion. Wish to serve you with better services.

6/10 Okay

Thomas

Stayed 2 nights in Jul 2023
Response from gk on Jul 30, 2023
Thanks for your stay and opinion. .

2/10 Terrible

Joshua

Stayed 1 night in Jul 2023
Response from gk on Jul 29, 2023
Thanks for your stay at our property. Serve you again.

10/10 Excellent

Chihsien

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and value
Stayed 1 night in Jun 2023
Response from GK on Jul 9, 2023
We appreciate your stay at the property and honor your honest opinion. Looking forward to serving again. Thanks.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was ok
Stayed 1 night in Jun 2023
Response from GK on Jul 9, 2023
We appreciate your stay at the property and honor your honest opinion. Looking forward to serving again. Thanks.

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from GK on Jun 24, 2023
We are happy to serve you.

10/10 Excellent

whitney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
i stayed in room 228 for 4 nights. very happy with my stay. staff was friendly. Rooms are updated and BRAND NEW BATHROOMS. Next to a nice bar. Got my own balcony
Stayed 1 night in Jun 2023
Response from GK on Jun 23, 2023
We appreciate.your stay and humble honest review. LOVE TO SERVE YOU AGAIN.

4/10 Poor

Rhonda

Stayed 1 night in Jun 2023
Response from GK on Jun 23, 2023
We appreciate your stay at our property anxious to serve you again.

10/10 Excellent

Yongtao

Stayed 1 night in Jun 2023
Response from GK on Jul 9, 2023
Thak you very much for your stay at our property.Eager to serve you again.

4/10 Poor

Nikia Mcguire

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from GK on Jun 14, 2023
We value and appreciate your business and reviews. Love to serve you again, Thanks

4/10 Poor

PAMELA, ALLEGANY

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Outside was fine. Checkin was quick and desk person was polite. Room was dingy. Stains on sheets and comforter. We chose to move on and not stay the night.
Stayed 1 night in Jun 2023
Response from GK on Jun 14, 2023
Thanks.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from GK on Jun 10, 2023
Thanks for your stay and appreciate your honest propmt response. Love to serve you again.

6/10 Okay

Walter

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2023
Response from GK on May 28, 2023
Thanks for your stay.

4/10 Poor

Daisy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from GK on May 28, 2023
Thanks for your stay.

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from GK on May 6, 2023
Thanks for your stay and your very valuable feedback. We are eager to serve you in future at our property.

8/10 Good

Saquan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from GK on May 6, 2023
Our staff and management pleased and thanks for your stay and precise feedback. Love to serve you again at our property.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay, will definitely be back in the near future.
Stayed 1 night in Mar 2023
Response from GK on Mar 30, 2023
We honor and appreciate your stay at our property, and your honest opinions.Love to serve you again in Latham. Please accept our thanks from the bottom of our hearts.

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good for a night
I needed to get a room on short notice with a lot of hotels in Albany booked for NCAA tournament, so thanks to Lanham Inn for getting me in. Room was okay for a night, and a good value
Stayed 1 night in Mar 2023
Response from GK on Mar 30, 2023
Thanks for your choice to stay at our property. Love to serve you again.Thanks .

4/10 Poor

Johan

Stayed 1 night in Nov 2022

6/10 Okay

Donald

Stayed 2 nights in Oct 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
As others have said, this property is dated, but clean, inexpensive, and comfortable. Friendly staff. Excellent stay.
Stayed 1 night in Oct 2022
Response from GK on Oct 10, 2022
We highly appreciate your stay at our property and honest opinions. Everyone will love to serve you any time.

4/10 Poor

Leslie

Disliked: Staff & service, property conditions & facilities, room comfort
It was old and dingy and cheap. Not updated at all.
Stayed 2 nights in Sep 2022
Response from GK on Oct 10, 2022
We are so sorry for any in convenience, We love to serve you again with the best possible way.

10/10 Excellent

W. Thomas, rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property is certainly vintage, everything in my room was spotless and well-cleaned. I run a Clorox wipe over every surface whenever I stay somewhere, and at Latham Inn the wipe didn’t have any dust or grime on it. We only stayed one night, so we did not use the TV. The shower and toilet were great. AC was wonderful, and there was even a small balcony to sit on to enjoy morning coffee. There was good service in the area, easy to make calls and do work. It’s great value for the price. If you’re expecting a deluxe experience, this isn’t it. It is clean, inexpensive, centrally located, comfortable and gets the job done. Front desk staff were very helpful, and you receive a coupon for a local pizzeria when you check in. Would definitely stay again. Exceeded my expectations completely!
Stayed 1 night in Sep 2022
Response from GK on Oct 10, 2022
We are very thankful for the stay at our property and always eager to serve you. Humble opinion elevates us to work harder with joy.