Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller fromNY

Temporary Problems

Posted 3-Oct-2016
Pros: It was convenient.
Cons: Attention to detail (like turning on the light an arriving guests needs to see where to go!)
Location: Lots of convenience nearby, shopping mall, coffee shops, gas, an interstate.
Hotel undergoing major repairs at entrance, but there was not indication of where the temporary new entrance was located. We finally just found a door, went in & told this to the person manning the desk. He discovered that the light on the directional sign had not been turned on. So...not a good start. The room was okay, but we had to find breakfast elsewhere since breakfast didn't start until 7 on weekend, and we required an early start. Both of these things muddied the appeal of this location for us.
Comment from Hotel Management
11-Oct-2016 by Shannon H - General Manager, Hotel Management
Thank you for sharing your thoughts about your recent stay at the hotel. We are still under renovations but we are looking forward to the conclusion. We hope to have the opportunity to welcome you back to the hotel when your travels bring you back to the Albany East Greenbush area.
5out of 5
by A verified traveller fromohio

Very good under circumstances

Posted 7-Sep-2016
Quick night on the road... Hotel under renovation so lobby temporary. Our room redone and very good. Included breakfast excellent.
5out of 5
by A verified traveller

Great hotel

Posted 17-Jul-2016
While the Hotel is under renovation the new rooms are lovely and do not affect the stay. Great for a stopover.
1out of 5
by A verified traveller

construction nightmare

Posted 14-Jul-2016
Pros: not much
Cons: staff courtesy and warning of on-going construction
Location: n/a
entire first floor under construction including the breakfast area
2out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Jul-2016 on Hotels
3out of 5
by A verified traveller

Posted 7-Jul-2016 on Hotels
When I arrived I found out that they where in the middle of a remodeling. When i got to my room the room didn't have a luggage a stand. There was only a stand up shower in the bathroom. The room seemed to be a little cramp to have two double beds in it
1out of 5
by A verified traveller fromFLORIDA

surprise NOT !

Posted 26-Jun-2016 on Orbitz
Pros: I have to say that the Breakfast was very well done . At least the breakfast staff did their job.
Cons: I would let people know before they book a room that the hotel was under renovation and some things may not be available, and rooms are ready to rent.
Room was not finished , toilet was not fasten correctly , toilet tank was not installed correctly . Pool was not opened no water in the pool .We were told we could set in chairs on the lawn ! Had to pay $60.00 deposit that I was not aware of prior to reserving this hotel ,and it would take two weeks for the credit if any to be returned to my account took 1 second to take it and going to be two weeks to return it. I was very disappointed in Orbits and the hotel. I would not ever go through Orbits again. The reconstruction is one thing,but contractors should check there work ,and assure the rooms are ready for rental. The hotel is not getting what they are paying for , and for the money I had to pay was certainly not worth my stay at this hotel .......VERY DISSATISFIED!
5out of 5
by John

This traveller left a rating score only Posted 13-Jun-2016 on Hotels
4out of 5

This traveller left a rating score only Posted 27-May-2016 on Hotels
3out of 5
by A verified traveller

Posted 30-Apr-2016
Very nice. Convenient location as it is near a few restaurants. Right off the main roads and easy to find.