Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Buffalo, NY

Would stay again

Posted 26-Jun-2015
Pros: Good location, friendly staff, free breakfast, free parking, quiet rooms, computer and coffee/tea available in lobby 24/7
Cons: The reception on the tv.
Location: Location had a Denny's and Cracker Barrel for dining out next door to hotel. Close to Wal-Mart, movie theater, stores and close to city of Albany.
Had a pleasant stay. The staff was very friendly and helpful. Free breakfast offered a good variety of foods.
Comment from Hotel Management
6-Jul-2015 by Mark, Hotel Management
Hello, Thank you so much for leaving your comments with us about your stay; I'm happy to hear you enjoyed it and found everyone very friendly and helpful, as well as enjoying our proximity to other local businesses. I'm sorry you did not find very good reception on your TV. Based on when you stayed, it may have aligned with some storms in our area which may have affected our satellite reception. Either way, I will ensure it is looked into to prevent a larger issue. Thank you for staying; we look forward to you coming back! Sincerely, ~Mark T Front Office Manager
4 out of 5
Recommended
for Families
by Catherine from warwick ny

weekend getaway

Posted 30-May-2015 on Hotels
staff was awesome, dining area a little small room nice and clean
Comment from Hotel Management
8-Aug-2015 by Mark, Hotel Management
Hello, Thank you for sharing your thoughts with us. I'm happy to hear you found our staff awesome and our breakfast clean. Hopefully we will see you again! Sincerely, Mark Front Office Manager
4 out of 5
Recommended
for Business Travellers
by Robert

This traveller left a rating score only Posted 30-May-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-May-2015
Pros: Location within walking distance to 2 restaurants.
Cons: Air conditioning and frig were both unusually loud. Queen beds preferred over doubles.
Stay was only one night, but very clean, nice private pool, friendly staff.
Comment from Hotel Management
21-May-2015 by Mark T, Hotel Management
Hello, Thank you for taking the time to review your stay with us. I'm happy to hear that you found us clean and friendly. You'll have to come back in a few days when our pool is open for the season. Have a great day, and thanks for staying! Sincerely, Mark T Front Office Manager
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 12-May-2015 on Hotels
4 out of 5
Recommended
for Families
by A verified traveller

Pleasant stay

Posted 2-May-2015 on Hotels
Pleasant stay, very helpful with luggage. Was able to hear guests in next room talking while trying to sleep.
4 out of 5
Recommended
for Getaway With Friends
by Dawn from Darien, NY

Good, outside city location

Posted 31-Mar-2015 on Hotels
Was for us an extended stay for a wedding. No indoor pool or exercise equipment drags down our overall rating. Breakfast was OK...but not as good as some other chain hotels we've recently visited.
Comment from Hotel Management
6-Jun-2015 by Mark, Hotel Management
Hello, and thank you for taking the time to write a review of our property. I'm sorry to hear you did not find everything to your liking with your stay. We will be undergoing some renovations later this year, and we hope you will consider staying with us again once they are complete so you may see the differences. Sincerely, Mark/Front Office Manager
5 out of 5
Recommended
for Business Travellers
by Brian from Kennebunkport, ME

A must for the weary traveler

Posted 9-Mar-2015 on Hotels
Wonderful staff and very intentive to my needs
Comment from Hotel Management
16-May-2015 by Mark, Hotel Management
Hello, Thank you for your review and your kind words about our staff here. We're happy to hear that we were attentive to your needs; that's one of our biggest goals here. We hope to see you again soon! Sincerely, Mark Front Office Manager
4 out of 5
Recommended
for Families
by Scott from Bville

Good

Posted 2-Mar-2015 on Hotels
Good breakfast Nice rooms Only 1 elevator and it wasn't working well.
Comment from Hotel Management
16-May-2015 by Mark, Hotel Management
Hello, Thank you for taking the time to write a review of our property. I'm happy to hear you enjoyed your room and our complimentary breakfast. I am sorry to hear that you didn't find the elevator working very well. Our Chief Engineer has looked at the equipment and he reports everything is now working as it should. Thank you, and we hope to see you again! Sincerely, Mark Front Office Manager
5 out of 5
Recommended
for Couples
by bob from Seneca Falls

Excellent experience at this hotel!

Posted 21-Feb-2015 on Hotels
Excellent service, staff was wonderful! We would gladly return to this hotel should we be in the area again.
Comment from Hotel Management
16-May-2015 by Mark, Hotel Management
Hello, Thank you for your review of our property. We're happy to hear you enjoyed your stay with us and that you would want to return. We can't wait to see you again! Sincerely, Mark Front Office Manager