Ratings based on 870 Verified Reviews

3.5 out of 5
75% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

fair for a one nighter

Posted 17-Aug-2017
Was cery accessible from the highway In a good spot close to stores and such Needs some renovations and improvements to facility but clean
3 out of 5
Recommended
for Everyone
by A verified traveller

one night at the Inn

Posted 17-Aug-2017
It was ok could ise a tenovation iodate convenient location if passing through town
2 out of 5
by A verified traveller

Needs update

Posted 24-Jul-2017
Pros: None
Cons: Needs clean out the cigarette smells.
Location: Restaurants near by.
The hotel hallways and room smells like smoke. As a person with asthma it was very difficult for me to breath. We hardly had any sleep because the exit/entrance door was being slam every time someone exit or enter. It was supposed to be a non smoking hotel but someone smokes in the room at 6 am and the alarm went off and we had to leave the hotel and wait outside.
1 out of 5
by A verified traveller from Horsham, Pa

Disgusting!

Posted 14-Jul-2017
Booked to stay 1 night while doing some historic sightseeing in nearby downtown Albany. Motel was in serious need of upkeep and simple upgrades. Room was dirty and smelled like mold and dirty, wet linens. Hallways smelled of body odor and stale cigarettes . Complimentary breakfast was disgusting . Stale bread, no butter. Warm milk. Watery oatmeal looked reheated for days and small microwaveable eggs available to warm in dirty microwave. Not enough space to say more. Don't stay here !!
2 out of 5
by A verified traveller

Take the word SUNY out. SUNY folks don't stay here

Posted 12-Jul-2017
Did not feel safe. Wanted a refund but wasn't allowed to get one.
2 out of 5
by A verified traveller from new york, ny

Disappointed

Posted 8-Jul-2017
The room is smaller than in the pictures on line. It smelled like mold and the carpet needed to be changed. Very disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveller

Easy checking. Courteous staff. Perfect for short

Posted 2-Jul-2017
Nice hotel. Staff was very informative and courteous. Not overly expensive and perfect for a short overnight stay.
3 out of 5
by A verified traveller

Could have been better

Posted 25-Jun-2017
Pros: ITS WAS ALL AVAILABLE AT THE TIME OF BOOKING
Cons: THEY NEED TO EXTERMINATE ON A REGULAR BASIS, CLEAN CARPET WEEKLY, AND GET SOME PLUG IN FOR THE SMELL
Location: BUSY LOCATION. MALL NEARBY
First, entering the lobby is a horrible, mold smell that consumes your breathing. The carpet looks like it could use to extensive cleaning. Second day, I had to move to another room because of ants. The manager and maintenance man came into the room with Raid and acted surprise when they were all over the wall. Same with Howard Johnson. Don't understand for the money you spend at these privately owned companies that they care so little about the next person staying at these hotels without any improvement or empathy for the patron. Keys didn't work after I was moved to another room. Just heartless Customer Service Satisfaction. I bet they wouldn't let their family or friends pay $270 for 4 nights with ants and order consuming them. NEVER OFFERED TO PAY FOR FOOD BECAUSE OF ANTS!!! OH, THE BREAKFAST WAS HORRIBLE. OATMEAL WASN'T EVEN COOKED!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in Albany

Posted 20-May-2017
Pros: Yes,it's fine
Cons: equipement
Location: The location is nearby the SUNY campus
Pleasant experience stay in this hotel.I would like to stay here next time.
5 out of 5
by Fei

This traveller left a rating score only Posted 17-May-2017 on Hotels