Ratings based on 815 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
77% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromUS

good value

Posted 17-Nov-2016
good value, basic rooms, nice shower, nice people, not much of a breakfast, but it was what I expected for the $, internet was a little slow
3out of 5
by A verified traveller fromUS

Great staff.....always cheerful...felt safe.

Posted 20-Oct-2016
Pros: Convenient to location site related to why in Albany, stores, sites....
Cons: temperature controls
Location: mountains.....great places to eat....
A minor difficulty in keeping room temperature within comfortable range. I get cold easy.....so not so much a problem for most who stay.... The weather was gorgeous outside most days....rainy one....so would wonder if very cold outside.
5out of 5
by A verified traveller fromNoosa Head, Australia

Pleasant Hotel near University Campus

Posted 29-Sep-2016
One of the best kept Days Inns that I have stayed at. Pleasant surroundings and nearby restaurants.
1out of 5
by A verified traveller

Wouldn't even stay there

Posted 19-Sep-2016
Walked in and was ignored so I left. It was a dump
2out of 5
by A verified traveller fromPoughkeepsie

Musty room

Posted 2-Sep-2016 on Hotels
The room smelled very musty and moldt
2out of 5
by robert

a bit dirty.

Posted 30-Aug-2016 on Hotels
I found the hotel and room to be rather dated and on the dirty side.
3out of 5
by A verified traveller

Posted 29-Aug-2016
Clean room good water pressure, comfortable beds.
2out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Aug-2016 on Hotels
3out of 5
by A verified traveller fromBergen County, NJ

Room was lacking

Posted 27-Aug-2016
Pros: Price and location. Enough parking. Close to a good restaurant that was recommended by the receptionist when we checked in.
Cons: Put shelves in the bathroom for toiletries. Put something in the bath tub for soap, shampoo & conditioner. Replace shower curtain in Room 102 - stinky
Location: Close to a movie theater/s. Close to a mall/s. Close to the highway. Outside of Downtown Albany is about 10-min drive. Colonie Center Mall is nice.
Staff that we interacted with were friendly and courteous. Check in and check out were easy and quick. We were missing the TV remote and it was provided immediately upon request. Breakfast provided was ok. Bagel, bread, oatmeal, coffee, juice, hot chocolate, microwaveable omelet. Whole room was spacious and looked clean. There was a coffeemaker, fridge, 4 drawers for clothes under the TV and there were bars in one corner for hanging clothes. Also an iron and ironing board. Room was quiet even though we were on the ground floor and close to the parking area. Minor noise. There was a strong musty smell upon entering the room, probably from the bathroom, I think it's the shower curtain. Sprayed with air freshener several times with little or no improvement. There was no place to put any toiletries in the bathroom, not even a toilet seat cover so can't place anything on top of the tank - I put one item on top of the tank and it fell inside the toilet bowl. Can't put anything on the sink either because it's slanted, even the soap falls in. A couple of hanging shelves would have been sufficient. Only bars for towels were provided. No place to put soap and shampoo/conditioner in the tub. Very inconvenient. :-( The room was very spacious but it could have used 2 side tables, one on each side of the bed, only 1 was provided. I used the chair to put personal items such as eyeglasses, water, tablet & phone near my side of the bed. There was a table for writing and for the laptop.
2out of 5
by A verified traveller

Just plain awful.

Posted 26-Aug-2016 on Hotels
Service was sullen and incompetent. They woke us up at 5:30 am with an erroneous wake-up call, ruining an attempt to recover from an exhausting trip and jet lag. Later the maid ignored our 'do not disturb' sign and knocked at the door. At check-out, there was nobody at the front desk so I couldn't inform them of the problem. There was a staff member (apparently not front desk) who ran away when I asked if there was someone I could speak to. Just plain awful service.