Ratings based on 853 Verified Reviews

3.5 out of 5
76% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in Albany

Posted 20-May-2017
Pros: Yes,it's fine
Cons: equipement
Location: The location is nearby the SUNY campus
Pleasant experience stay in this hotel.I would like to stay here next time.
3 out of 5
Recommended
for Everyone
by A verified traveller

Clean and comfortable yet incomplete

Posted 15-May-2017
Pros: Very clean spacious rooms. Pleasant staff. Decent breakfast
Cons: Fridge and microwave in rooms. Better wifi.
Location: Great location! Right across from SUNY. Minutes from downtown. Directly on bus line. Many restaurants and several bars. Malls nearby, museum, capital.
Upon arriving at hotel, which I was early, I was met by a polite and friendly front desk staff whom allowed me to check in to my room with ease. The room was very clean and spacious. Large bathroom which could use a Shelby of some sort for hygiene products. Large windows allow plenty of fresh air and I found there was not much traffic noise. Centrally located with ample restaurants and stores, laundry down the road . I was very disappointed however that there was no refrigerator in room as advertised, nor was there a microwave which I am unsure of being stated. A Dunkin donuts is connected to the building, though with the rather decent breakfast I did not feel the need to use. Ice machine was out of order and some maintenance was being done, all this said it was a very good value and I would recommend, just bring a cooler for soft drinks etc...
4 out of 5
Recommended
for Everyone
by A verified traveller

Decent hotel for the price

Posted 20-Apr-2017
Pros: Bed is comfortable, decent accommodations for the price; free parking and wifi. Front desk was accommodating
Cons: Breakfast isn't great and towels in room had stains
Location: Convenient location with ample food/entertainment options close by. Across the street from SUNY campus which was the purpose of my stay
Stood one night at this hotel it was a decent experience. It doesn't have any of the bells and whistles but it's cheap, comes with free parking, wifi, a mediocre breakfast and a comfy bed. My only real issue were the towels in my room- two of my towels were stained. One looked like a lipstick/lip gloss stain the other was discolored. For the price you can't expect luxury but I do expect cleanliness at any hotel hotel I stay in. On the bright side the front desk was accommodating and nice; I needed a room in a crunch and they were able to set up an early check in.The area has a number of good food options in walking distance. Over all it was a pleasant over night stay.
3 out of 5
Recommended
for Everyone
by A verified traveller

Fine

Posted 13-Apr-2017
Arrived at 11:15pm...NOONE AT COUNTER, AHE WASNT EVEN IN THE HOTEL
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Mar-2017
Short stay, but comfortable and staff was very helpful.
1 out of 5
by Jean

Bad experience

Posted 21-Mar-2017 on Hotels
Not so good, alarms were wailing all night; staff were no help. Too close to student housing, felt like a mini frat house. I won't EVER stay here again.
2 out of 5
by Beth

Posted 21-Mar-2017 on Hotels
we always stayed in days inn in the past. this motel was fair. ok price but no hairdryer that worked. had to go to another room to blow dry haior. true the manager allowed us to use the room next door. breakfast poor. coffee was hot.
4 out of 5
by Valerie

This traveller left a rating score only Posted 16-Mar-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Massachusetts

great

Posted 15-Mar-2017
Staff was super nice. A great room for the price. I couldnt have asked for more.
1 out of 5
by A verified traveller from Queens, NY

ROACH INFESTED

Posted 14-Mar-2017
As soon as I opened the room a strong odor (meldew)was lingering,the bed was VERY UNCOMFORTABLE,they had 3mini pillows on the bed and i mean (MINI).omgggg at 1:30 the alarm went off scared the shyt out of me (no apologies the next morning).I went into the shower n a roach was there waiting on me. The breakfast was (blaaaaa maybe 4options)dry bagel/bread,oatmeal,dry eggs in the cooler)Overall it was the MOST UNCOMFORTABLE NIGHT EVER..i will NEVER EVER stay at this place again.