Dear Martin, Thank you for taking the time to post this review and for giving us a 10 out of 10 rating! We all work hard to try and ensure each and every guest has an overall positive experience. We are glad we succeeded with you. Please keep us in mind next time your travel plans bring you back to the area. Sincerely, Radisson Hotel Akron/Fairlawn

Dear Clarence, Thank you for sharing your concerns with us. We sincerely apologize for the unsatisfactory experience you had during your recent stays at our hotel.Your comfort and satisfaction are of the utmost importance to us, and we are deeply sorry to hear that you were assigned a room that did not meet your expectations. We understand the inconvenience of being given a room with maintenance issues and musty odors.Please know that we take your feedback seriously, and we are addressing these issues with our housekeeping and maintenance teams immediately to ensure that our rooms are thoroughly cleaned, properly maintained, and free from any unpleasant odors.We are truly sorry for the decline in the level of service you have experienced, and we want to assure you that we are taking urgent steps to rectify these issues. We value your loyalty as our guest, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.If there is anything else we can do to address your concerns or if you would like to discuss your experience further, please do not hesitate to contact us directly.Sincerely, Management

Dear Traci, Thank you so much for taking the time to share your feedback with us. We sincerely appreciate your insights and regret that we couldn't deliver a flawless 5-star experience during your stay. Your input is incredibly valuable, and we're eager to learn how we can enhance your experience in the future. Please don't hesitate to reach out to us at any time; we're here and ready to listen. Thank you for choosing us, and we look forward to the opportunity to improve and better serve you on your next visit.Warm regards,Management

Dear Debby, Thank you for sharing your recent experience with us. I'm truly sorry to learn that your stay fell short of expectations due to cleanliness concerns.Ensuring a pristine environment is paramount to us, and I apologize for any inconvenience caused by this oversight. Please know that your feedback has been shared with our housekeeping team for immediate attention and improvement.We appreciate your candor, as it highlights areas where we can enhance our services. If you decide to stay with us again, I assure you that we will go above and beyond to make your next visit memorable for all the right reasons.Should you wish to discuss your stay further or require any assistance, please don't hesitate to reach out.Warm regards,Management

Dear Kuldip, Your candid feedback is invaluable to us, and we genuinely appreciate you taking the time to share your experience. We're truly sorry to hear that your visit fell short of our usual standards, and we deeply regret any disappointment caused by cleanliness issues. Rest assured, we take your concerns seriously and are committed to addressing them promptly to ensure a more pleasant experience for all our guests. Your satisfaction is our top priority, and we're eager to learn more about your specific concerns so that we can take immediate action to improve. Please don't hesitate to reach out to us directly; your feedback guides our ongoing efforts to enhance our services. Thank you for choosing us, and we hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.Warm regards,Management

Dear Derrick, I appreciate you taking the time to provide detailed feedback on your recent stay. It's disheartening to hear that your experience with us did not meet your expectations, especially considering your decision to try our hotel as a step up from your usual choice. While we strive to offer a comfortable and enjoyable stay for all our guests, it seems we fell short in certain aspects, particularly in comparison to your experiences elsewhere.Your insights into the various amenities and services offered at both hotels are valuable, and I'm glad to hear that you found some aspects of our accommodations, such as the comfortable bedding, to your satisfaction. However, I understand your disappointment with the value proposition, especially considering the price disparity between our property and the Super 8 down the street. We take your feedback seriously and will review it internally to see where we can improve and better align with the expectations of our guests. Your perspective helps us to continually refine and enhance the guest experience, and we sincerely hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.Sincerely, Management

Dear Carmen, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issue you experienced with the hot tub during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

Dear Tim, Thank you for your wonderful review. It truly means so much to all of us when our guests let us know about their experience.Sincerely, Management

Dear Nikhil, Thank you for taking the time to complete this review. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know. On behalf of our entire staff we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely, Management

Dear Yanitza, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear Leah, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve. Sincerely, Management

Dear Victoria, Thank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel, and we apologize for the many issues that you encountered. We have reviewed all of your comments as a management team, and each department head will formulate a plan to ensure that the risk of such issues occurring again are minimized. We apologize sincerely for not providing you with a better stay.Sincerely, Management

Dear Tamara, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

Dear Corletta, Thank you for your feedback. We pride ourselves in providing a problem free stay for all of our guests. However, we've fallen short of your expectations. We're sorry for the inconvenience and hope you accept our sincere apologies. We will share your comments with the entire team to help us prevent these type of issues from happening to future guests. We do hope you allow us to provide you with the stay you deserved on a future visit to the area. SincerelyManagement

Dear Destiny, Thank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel, and we apologize for the many issues that you encountered. We have reviewed all of your comments as a management team, and each department head will formulate a plan to ensure that the risk of such issues occurring again are minimized. We apologize sincerely for not providing you with a better stay.Sincerely, Management

Dear Alex, Thank you for taking the time to post this review. We apologize for our service level not meeting your expectations. I will share this review with my team immediately to ensure issues like the ones you describe keep from happening again going forward. Our goal is to try and ensure each and every guest has an overall positive experience when staying with us. Thanks for the feedback and we do hope you give us another opportunity to provide you with an excellent stay. Sincerely,Management

Dear Brian, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

Dear Tim, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

Dear Steven, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Hotel Akron/Fairlawn, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

Dear Joshua, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Hotel Akron/Fairlawn, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

Dear Mark, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

Dear Kara, thank you for taking the time to post this review and for telling us about your experience. Your feedback is valuable and will help us continue to improve our hotel. We will look into this matter and try to formulate a plan that addresses this issue. Please accept our apology and rest assured we will do all we can to rectify this problem. Thanks again for letting us know and hope to see you again if your travel plans bring you back into this area. Sincerely, Management

Dear Wade, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Hotel Akron/Fairlawn, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

Dear Valerie, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Hotel Akron/Fairlawn, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

Dear Lovie, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Hotel Akron/Fairlawn, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

Dear Katy, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve. Sincerely, Management

Dear Jennifer, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Hotel Akron/Fairlawn, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

Dear Amari, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

Dear valued guest, FEEDBACKWe thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

Dear Calleiah, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

Dear Susan, thank you for taking the time to post this review and for telling us about your experience. Your feedback is valuable and will help us continue to improve our hotel. We will look into this matter and try to formulate a plan that addresses this issue. Please accept our apology and rest assured we will do all we can to rectify this problem. Thanks again for letting us know and hope to see you again if your travel plans bring you back into this area. Sincerely, Management

Dear Garrett, Thank you for taking the time post about your experience. We are delighted and humbled by the GOOD rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear YM, It was a pleasure to welcome you to our hotel and we thank you for the opportunity to serve you during your travels. We are grateful for your feedback regarding your recent stay and want to let you know that we are as disheartened to learn that your experience was less than exemplary. We take pride in providing inspired service with a commitment to quality to heighten the overall value of our guest experience. Therefore, we sincerely regret that you did not experience a positive visit. If possible, we would appreciate it if you could contact our hotel at your earliest convenience. We would like to gather further information regarding your concerns. We are looking forward to speaking with you personally. We wish you nothing but continued success and happiness and look forward to having the pleasure speaking with you. Have a wonderful day, and travel safely. Sincerely, Management

Dear Jason, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear valued guest, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve. Sincerely, Management

Dear David, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Hotel Akron/Fairlawn, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

Dear Angela, It was a pleasure to welcome you to our hotel and we thank you for the opportunity to serve you during your travels. We are grateful for your feedback regarding your recent stay and want to let you know that we are as disheartened to learn that your experience was less than exemplary. We take pride in providing inspired service with a commitment to quality to heighten the overall value of our guest experience. Therefore, we sincerely regret that you did not experience a positive visit. If possible, we would appreciate it if you could contact our hotel at your earliest convenience. We would like to gather further information regarding your concerns. We are looking forward to speaking with you personally. We wish you nothing but continued success and happiness and look forward to having the pleasure speaking with you. Have a wonderful day, and travel safely. Sincerely, Management

Dear Jessica, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely,Management

Dear Malachi, Thank you for taking the time to post this rating. We would love to know more about your stay as we are always aiming for perfection with all of our guests. Our team would greatly appreciate it if you could give the hotel a call directly to give us your feedback on your stay. Thank you for choosing us and we are looking forward to your next stay; However, next time it will be worthy of a 5 Star Review! Sincerely,Management

Dear Danielle, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

Dear Deairre, Thank you for taking the time to post this rating. We would love to know more about your stay as we are always aiming for perfection with all of our guests. Our team would greatly appreciate it if you could give the hotel a call directly to give us your feedback on your stay. Thank you for choosing us and we are looking forward to your next stay; However, next time it will be worthy of a 5 Star Review! Sincerely,Management

Dear Christine, Thank you for taking the time to tell us about your recent experience. We appreciate your feedback since it helps us improve our service and your overall experience. Please accept my sincere apologies for the inconvenience you have experienced. You are a valued customer; everything we do is aimed at providing you with an excellent hotel stay experience. We would like to regain your trust and hope to serve you again in the future.Sincerely, Management

Dear Robert, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

Dear Diane, thank you for taking the time to share your feedback. We really appreciate your business and hope that our willingness to provide a clean, comfortable stay is enough to get your repeat business. Thanks again!

Dear Ramesh, Thank you for taking the time post about your experience. We are delighted and humbled by the GOOD rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay Radisson Hotel Akron/Fairlawn. Sincerely, Management

Dear Shaylin, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for any issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

Dear John, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. We will discuss your comment about the microwave oven with our ownership team. Thanks for letting us know. On behalf of our entire staff at Radisson Hotel Akron/Fairlawn, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,Management

Hello Dushon, thank you for taking the time to post this review although, we are a bit confused with your comments. Please give us a call directly if you would like to discuss this matter further. We look forward to your call. Sincerely, Management

Dear Roberto, thank you for taking the time to share your images and your overall experience at our hotel. We are all here to try and ensure each and every guest has an overall positive experience when stay with us. Please accept my most sincere apology and allow me and my team to look closely into this matter. I assure you, we will use your comments to ensure issues like the one you describe do not happen going forward. Thanks for letting us know and we do hope to have another opportunity to provide you with the stay you deserved. Sincerely, Management

Dear LaKeisha, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management