Deluxe Room, Annex Building

Reviews of Estacio Uno Lifestyle Resort

4 out of 5
Estacio Uno Lifestyle Resort
Station 1, Balabag, Boracay Island, Aklan

Reviews

7.4

Good

Rating 10 - Excellent. 88 out of 375 reviews" "
Rating 8 - Good. 144 out of 375 reviews" "
Rating 6 - Okay. 74 out of 375 reviews" "
Rating 4 - Poor. 45 out of 375 reviews" "
Rating 2 - Terrible. 24 out of 375 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Evangeline, Elmwood Park

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The surrounding areas are abandoned buildings. There's no hot water in our 1st room. Very limited breakfast choice.
Stayed 3 nights in Feb 2024

2/10 Terrible

Jorge

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
DEFINITELY DO NOT Stay here. The pictures are NOT what the place is. Their excuse was that google has not updated the pictures and that the property is being renovated. An employee told me anonymous that they are using that excuse because they were told by higher management to say that. We had to relocted to another hotel because there is a very large area of Landfill and Squatters next to this building. I Have the pictures to prove. For the price they charge I would not have paid three dls. to stay here. I reported this issue and sent pictures to EXPEDIA and they could Not resolve my issue. I had to pay Alot more out of pocket to relocate to another hotel. PLEASE BEWARE Dont let this happen to you and you also loose out on your hard earned working money by staying here. Save yourself a headache and book at a different location.
Stayed 5 nights in Feb 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

4/10 Poor

Devin

Liked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff so courteous
Stayed 2 nights in Oct 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice.
Stayed 4 nights in Sep 2023

8/10 Good

Jefferson, Chicago

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Jun 2023

10/10 Excellent

Bryan Carl

Stayed 2 nights in Jun 2023

6/10 Okay

Belinda

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were Amazing, the property is outdated. Limited bfast choices.
Stayed 3 nights in May 2023

4/10 Poor

MARIA FATIMA REGALA

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is run down. I could have gotten better value for the price I paid. The bathroom. was old and dingy, the floor was a bit slimy, the showerhead was rusting and almost coming off the attachment. The only thing I liked was the staff and the temp of AC was cold enough for us and was a relief from the heat. However, the bathroom situation was a deal breaker for us, so even if we could not get a refund of our remaining payment for the rest of the stay, we decided to move to another hotel.
Stayed 3 nights in Apr 2023

2/10 Terrible

Moses

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service needs improvement.
Stayed 1 night in Feb 2023

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Jennette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Very good breakfast.
Stayed 3 nights in Nov 2022

6/10 Okay

Michael D

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
What I liked, it’s at the end of the beach so not a lot of traffic. View was spectacular. Staff was great though somewhat inexperienced. Included breakfasts were tasty but had the same menu every day. The AC was fantastic had to be turned down not to freeze that’s rare in the Philippines. As most of the time the property doesn’t match the pictures. There was mold in the shower not a lot but there. The biggest thing we did not like is no matter what we did there were mosquitoes in our room at night, not just a few a bunch. We solved that by wearing off to bed so we could actually sleep. They trimmed some of the trees on the beach and left the branches there for most of the day and the restaurant area was covered for 3 days by large aggressive biting red ants. They advertise lounges and umbrellas in the Expedia listing but none were provided.
Stayed 6 nights in Oct 2022

2/10 Terrible

Mennie

Stayed 3 nights in May 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest beachfront rooms of all the hotels we saw. Book the deluxe pool access room it’s worth it, literally right on the beachfront. It’s quiet here in Station 1, about a 7 minute beach walk to the center of Station 2. The staff is really great and helpful, booking activities for us at a reasonable rate. The beds are a bit firm but all in all, from my experience, this is where I’ll stay on my next visit
Stayed 1 night in Aug 2022

8/10 Good

Joseph D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and very welcoming! Breakfast was great. Room was fair, but could have been better. Location was very good/quiet. Just 1 km walk down the beach and youre in the thick of the bars/shopping.
Stayed 7 nights in May 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time there.very nice.
Stayed 2 nights in Apr 2022

10/10 Excellent

William

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice property nice staff
Stayed 1 night in Feb 2022

8/10 Good

edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our stay was good. My family loved it
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

8/10 Good

Sandra

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2020

8/10 Good

Cyn, Vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the location. Beach is footsteps away. We liked the restaurant, good food, good selections, servers were attentive, food was always fresh. Rooms were big and spacious.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great food and access to the beach
Stayed 3 nights in Jan 2020

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Very untidy
The room I stayed in was comfortable, however the entrance leading to my room was dirty and smelt of urine as the tolet that service the outside of the hot was right near the entrance of my room. Everyday I had to be greated by other guests underwear hanging on my entrance. Staff dont seem to have any sense of making guests feel comfortable and just all hover around the front desk instead attending to guests as I had to keep asking for service and for my room to be made up. The hotel is very untidy and has stuff like files and papers all around that just makes it look horrable and in need of attention.
Stayed 5 nights in Dec 2019

10/10 Excellent

Zee, Los angels

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying one night at next door hotel we couldn't take it no more it was so bad , so we moved to this hotel which it was very smart move, very clean best Location friendly people. Thank you
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
We had ants crawling in and out of the backboard onto the night stand. This place just isn’t what it used to be and only a few years have passed since our last visit. Also, our keys wouldn’t work on both doors of entry, took 3 people, 15 minutes and some WD-40 just to get into the room and out of the heat with our baby.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are 2 properties. One is right on the beach which is great and the swimming pool is awesome as well. The other part of the hotel has the infinity pool but isn't on the beach. The staff are very friendly and helpful.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great stay! The location is beachfront perfect. Staff were friendly. Our room was at the back of the hotel its kinda noisy. Rooms are okay, ac was directly facing the bed which is inconvenient. But the rest was good. Will stay here again. And by the way, breakfast was awesome!
Stayed 2 nights in Aug 2019

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3 nights stay toilet was broken. no other room was given to us. food was not good. they allow babies to swim in the pool naked and said they can just scoop out d poop in case. Bad experience overall.
Stayed 3 nights in Jul 2019
Response from Estacio Uno Boracay on Aug 5, 2019
Hi May, Thank you for taking the time to write a review regarding your experience with our property. Also, please allow us this opportunity to apologize for the inconveniences you experience during your stay. Please note that your concerns have been passed on to our Management. We do hope you give us another chance as we will definitely improve our services. Your willingness to share your thoughts is appreciated. Estacio Uno Boracay is committed to providing our guests with the excellent services and quality facilities. Your comments are important to tell us how we are doing and how we can better meet your needs. We’ll look forward in having you again as our guest in the near future. Thank you and have a great day! :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasnt so much a resort but a hotel with a pool. The food was only adequate although the staff did a great job and made every effort to please.
Stayed 3 nights in Jul 2019
Response from Estacio Uno Boracay on Aug 5, 2019
We apologize for the inconveniences you’ve encountered and thanks for bringing these flaws to our attention. We hope that the rest of our service and amenities somehow defrayed the hassles that you've experienced. At any rate, we would love to have you with us again at Estacio Uno and appreciate the chance to somehow make it up to you. Thank you and have a nice day!

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019
Response from Estacio Uno Boracay on Aug 5, 2019
Thank you for taking the time to rate your stay with us, we’ll look forward in having you again as our guest in the near future. Your recommendations and comments are important to tell us how we are doing and how we can better meet your needs. Thank you and have a great day! :)

4/10 Poor

Krislyn

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointed
They took so long to find our reservation, when we had our cousins over they kept on looking was like we were doing something wrong. Then we kept on getting calls from management saying visitors end at 10 pm. Then when we went to breakfast management kept on looking at us and talking about us and ruining our stay. The following morning they called us again saying they were looking at us at the cctv, like we were criminals. The hotel itself was ok but not worth the prices. They even charged us for extra people. They put our room in the second building on the back when in the pictures they’re showing that there was one building on the beachfront. They didn’t even bother cleaning our room when we were gone. The pools were subpar and there was no sign of a pool with a swim up bar. If it was possible I’d rate this place no stars cause honestly I’m over the lack of respect I got from the staff.
Stayed 2 nights in Jul 2019
Response from Estacio Uno Boracay on Aug 5, 2019
Thank you for taking the time to write a review regarding your experience with our property. Also, please allow us this opportunity to apologize for the inconveniences you experience during your stay. Please note that your concerns have been passed on to our Management. We do hope you give us another chance as we will definitely improve our services. Your willingness to share your thoughts is appreciated. Estacio Uno Boracay is committed to providing our guests with the excellent services and quality facilities. Your comments are important to tell us how we are doing and how we can better meet your needs. We’ll look forward in having you again as our guest in the near future. Thank you and have a great day! :)

4/10 Poor

Boyet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in our room, was not moved till the next day but the staff was very accomodating.
Stayed 3 nights in Jul 2019
Response from Estacio Uno Boracay on Aug 5, 2019
Hi Boyet, Thank you for taking the time to write a review regarding your experience with our property. Also, please allow us this opportunity to apologize for the inconveniences you experience during your stay. Please note that your concerns have been passed on to our Management. We do hope you give us another chance as we will definitely improve our services. Your willingness to share your thoughts is appreciated. Estacio Uno Boracay is committed to providing our guests with the excellent services and quality facilities. Your comments are important to tell us how we are doing and how we can better meet your needs. We’ll look forward in having you again as our guest in the near future. Thank you and have a great day! :)

8/10 Good

Jacquelyn, Chicago

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel is along the beach and walking distance from restaurants. However our suite was right next to the pool and can hear the kids splashing around, our view was great but people can directly see inside our room due to being on the ground floor right next to the pool/restaurant.
Stayed 4 nights in Jun 2019
Response from Estacio Uno Boracay on Aug 5, 2019
Hi Jacquelyn, We apologize for the inconveniences you’ve encountered and thanks for bringing these flaws to our attention. We hope that the rest of our service and amenities somehow defrayed the hassles that you've experienced. At any rate, we would love to have you with us again at Estacio Uno and appreciate the chance to somehow make it up to you. Thank you and have a nice day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel w/ friendly staff
Place is nice for a family. Staff were kind and accomodating. It was just so dusty because of the road repairs, and it was so hard to get a tryc going to the Station 2 area
Stayed 2 nights in Jun 2019
Response from Estacio Uno Boracay on Aug 5, 2019
Hi Thank you for taking the time to rate your stay with us, we’ll look forward in having you again as our guest in the near future. We are very grateful to know that we’ve served you the quality service and accommodation that we want to offer to all our guest and hope that we have achieved our goal in making your stay a memorable and enjoyable one. Your recommendations and comments are important to tell us how we are doing and how we can better meet your needs. Thank you and have a great day! :)

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect amenities and location! The only drawback is the room -beside the streets its a bit noisy😢 and the breakfast is not so good😢 not so many choices.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location but property condition was not at all what I expecyed
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Estacio Uno Boracay on Feb 28, 2019
Hi Thank you for taking the time to rate your stay with us, we’ll look forward in having you again as our guest in the near future. Your recommendations and comments are important to tell us how we are doing and how we can better meet your needs. Thank you and have a great day! :) Kindest regards, Estacio Uno Boracay

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2019
Response from Estacio Uno Boracay on Feb 21, 2019
Hi Thank you for taking the time to rate your stay and write a review with us. We’ll look forward in having you again as our guest in the near future. Thank you and have a great day! :) Kindest regards, Estacio Uno Boracay

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
place was very nice and new
Stayed 4 nights in Jan 2019
Response from Estacio Uno Boracay on Jan 28, 2019
Hi Ferdinand, It was a great pleasure to read such good reviews. We are very grateful to know that we’ve served you the quality service and accommodation that we want to offer to all our guest and hope that we have achieved our goal in making your stay a memorable and enjoyable one. We’ll look forward to having you again as our guest in the near future. Your recommendations will be our great pleasure. Thank you and have a great day! :)

6/10 Okay

Rommuel, Melbourne

Disliked: Property conditions & facilities
Average and pricey
Great location!! No wow factor with the service and room. Buffet breakfast, limited choices.
Stayed 5 nights in Jan 2019
Response from Estacio Uno Boracay on Jan 28, 2019
Hi Rimmuel, Thank you for taking the time to write a review regarding your experience with our property. Also, please allow us this opportunity to apologize for the inconveniences you experience during your stay. Please note that your concerns have been passed on to our Management. We do hope you give us another chance as we will definitely improve our services. Your willingness to share your thoughts is appreciated. Estacio Uno Boracay is committed to providing our guests with the excellent services and quality facilities. Your comments are important to tell us how we are doing and how we can better meet your needs. We’ll look forward in having you again as our guest in the near future. Thank you and have a great day! :)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Safe not properly secure Room dirty
Stayed 3 nights in Jan 2019
Response from Estacio Uno Boracay on Jan 28, 2019
Hi Thank you for taking the time to rate your stay and write a review with us. Also, we apologize for the several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our Management. We’ll look forward in having you again as our guest in the near future. Thank you and have a great day! :)

6/10 Okay

CharlesU, San Francisco CA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location is perfect. Right on the beach where the Grotto Island is. It’s easy to walk over to all the action around Station 2 yet far enough away that it doesn’t get crazy. It’s my second time staying at this property. Last time was November 2016. I even got the same exact room as before. The staff is friendly as ever. But the room... yikes! Keycard doorknob wasn’t working so they gave us a physical key for it. Only one key as apparently, it was the master key to the room. The deadbolt to the back door to the pool access was broken as well. Got another key for a makeshift lock for that. Electronic safe? You guessed it... another key. The toilet was hit or miss. Sometimes, the tank would fill up, sometimes, water would just keep running into the bowl. It wasn’t really a bad experience. I still had a great time in Boracay. Just a little disappointed that the rooms were in such a state of disrepair.
Stayed 3 nights in Jan 2019
Response from Estacio Uno Boracay on Jan 28, 2019
Hi Thank you for taking the time to rate your stay and write a review with us. Also, we apologize for the several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our Management. We’ll look forward in having you again as our guest in the near future. Thank you and have a great day! :)

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Estacio Uno Boracay Team on Jan 28, 2019
Hi Thank you for taking the time to rate your stay with us, we’ll look forward in having you again as our guest in the near future. Your recommendations and comments are important to tell us how we are doing and how we can better meet your needs.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2018
Response from Estacio Uno Boracay Team on Jan 28, 2019
Hi Thank you for taking the time to rate your stay with us, we’ll look forward in having you again as our guest in the near future. Your recommendations and comments are important to tell us how we are doing and how we can better meet your needs.

8/10 Good

Kai Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Estacio Uno Boracay on Nov 27, 2018
Hi Kai Ying, Greetings from Estacio Uno! Thank you for taking the time to rate your stay with us, we’ll look forward in having you again as our guest in the near future. Your recommendations and comments are important to tell us how we are doing and how we can better meet your needs. Thank you and have a great day! :) Kindest regards, Estacio Uno Boracay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location
Friendly staff cant do enough for you. Very beautiful location. Great food. Reasonable prices. Bed was a bit hard. Overall very happy with our stay.
Stayed 7 nights in Apr 2018
Response from Estacio Uno Boracay on Nov 27, 2018
Hi Greetings from Estacio Uno! It was a great pleasure to read such good reviews and we apologize for the several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our Management. Estacio Uno Boracay is committed to providing our guests with the excellent services and quality facilities. We’ll look forward to having you again as our guest in the near future. Your recommendations will be our great pleasure. Thank you and have a great day! :) Kindest regards, Estacio Uno Boracay

8/10 Good

Krisanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Estacio Uno Boracay on Apr 13, 2018
Hi Krisanto, Greetings from Estacio Uno! Thank you for taking the time to rate your stay with us, we’ll look forward to having you again as our guest in the near future. Your recommendations and comments are important to tell us how we are doing and how we can better meet your needs. Thank you and have a great day! :) Kindest regards, Estacio Uno Boracay