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Reviews of Comfort Hotel Akita

3 out of 5
Comfort Hotel Akita
3-23 Senshukubota-machi, Akita, Akita-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 182 reviews" "
Rating 8 - Good. 84 out of 182 reviews" "
Rating 6 - Okay. 20 out of 182 reviews" "
Rating 4 - Poor. 5 out of 182 reviews" "
Rating 2 - Terrible. 0 out of 182 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

constie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast was awesome! Good service and very thoughtful layout
Stayed 2 nights in Apr 2024

4/10 Poor

Francisco

Travelled with partner
Disliked: Cleanliness
The hotel didnt seem like it would be clean except for the lobby.
Stayed 3 nights in Feb 2024

6/10 Okay

Zhihao Geo, Singapore

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Like: convenient to food and train area Don’t like: parking is difficult for larger cars.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Be sure to try the free breakfast, was very delicious. Location is very convenient, close to Akita station. Rooms are a little small but expected. Service of course is great. Would recommend.
Stayed 2 nights in Sep 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Breakfast was very good & delicious. Hotel location was the center of tjr city.
Stayed 1 night in Jul 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, near JR station
Standard breakfast buffet. Great location (a few blocks from the JR station, which is nice when it's freezing outside). Decent internet.
Stayed 2 nights in Feb 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
It is really close to a lot of things, including the train station.
Stayed 3 nights in Oct 2019

10/10 Excellent

Antonio

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Excellent value for money. Great location and very good breakfast.
Stayed 1 night in Aug 2019

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The location is good, very near Akita JR station. Staff were friendly and complimentary breakfast was ok. One thing that we would like to point out, the earthquake of 6.8 scale at Niigata happened during our second night. We could feel the tremor and tried to go down through the emergency staircase, however, it was locked. Tried to call front desk, however the staff on duty that time could not really speak English. There was announcement made in Japanese, but not in English. Eventually one of the staff came up and opened the emergency staircase. We felt that the hotel could do more for foreigners, at least an announcement in English, during an emergency.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel chain. Will visit more!
Great location, walking distance to the train station and the Senshu Park. Everything you would ever need this provided. Good breakfast and service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Basic yet efficient, practical and professional all around.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful in helping me with the laundry. The breakfast was great, also had friendly and helpful staff. The hotel was an easy walk from the castle and railway station.
Stayed 2 nights in May 2018

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station
This hotel was a short walk from the train station which was super convenient. And also within walking distance of Senshu park which we enjoyed sight seeing, and there was a festival going on while we were there. The breakfast had a lot of variety.
Stayed 1 night in Apr 2018

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient surroundings

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and accessible hotel
Hotel is close to Akita Station and the centre of town. Easy access to main attractions.

8/10 Good

Yau Tin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near JR station. There have many shops around JR station.

10/10 Excellent

Greggory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, close to Rail station
The hotel is very close to the Rail station, with shops and restaurants along the whole way. There is a very nice shopping mall area along the way. The beds were western style and comfortable.

10/10 Excellent

Maurice, Portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Good Location
A fine place to stay, Very convenient to the JR station. Nice free breakfast with outstanding granola.

8/10 Good

Diya, Tacoma, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to the station
Very conviently located near the station, shops and the park.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No Air-Conditioning!
During our stay (1st night), the air-conditioning was out-of-order!! This was really frustrating !

8/10 Good

Paul, Doha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Hotel Akita - Close to the train station.
This was only an overnight stop to break up a long trip but the room was cozy and the free breakfast was perfect. At checkout I left my bags at the reception while I explored the large park (Senshū Koen) which is close to the hotel. The station is an easy walk away even with several bags.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny rooms (no surprise). Excellent breakfast and great location. Very good value overall

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to train station
Very comfortable, good service, clean and convenience for attraction and day trip.

8/10 Good

Maurice, Portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value in Akita
A short walk from the railway station. Very helpful people at the front desk. The front desk is on the second floor, which means that there are two elevator trips when you come in and two when you go out. The breakfast buffet included cornflakes, a plus for me, but it was either chopsticks or a very small spoon, a minus. Despite its downtown location it was very quiet for sleeping.

10/10 Excellent

Karen, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel close to the JR Train Station
The rooms were clean and comfortable, but small, for 3 people. However, all the rooms we stayed in during our trp to Japan are small and very clean. Amenities included extra toothbrush and paste, razors, hairdryer, wonderful soaps and shampoo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy location
Very handy location within the train station complex

10/10 Excellent

Natalie, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to jr station
very close to jr rail station, 5 min walk, used as a stop over to elsewhere, breakfast was reasonable, small room, but of japanese standards, clean and comfy, helpful staff, not much close by for food or sights, but that seems to be akita! would stay again

10/10 Excellent

Lorraine, Whangarei, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older lady travelling alone
This hotel was very well priced. It was exactly where the detailed instructions said it was.....easy to find and by using the under pass arrived safe and dry considering it was snowing. Clean comfortable room.Would stay again.

10/10 Excellent

noriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

akemi

Stayed 2 nights in Mar 2024

6/10 Okay

Yuji

ビジネスホテルとしては過不足なく、そういう意味では普通です。換気扇のスイッチが無かった事が気になりました。
Stayed 2 nights in Mar 2024

8/10 Good

SHINOBU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
必要な機能がコンパクトにまとまっており、朝食も選び放題なものではないが、料金に含まれていることから考えるとお値打ちと思います。
Stayed 2 nights in Feb 2024

10/10 Excellent

Hyeyoung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
이번 여행에서 컴포트 호텔만 (야마가타, 아키타) 이용했어요. 구조도 식사도 비슷하네요. 아침식사는 과하지도 부족하지도 않게 깔끔해요. 역과 가까워서 무엇보다 제일 좋구요. 친절하게 응대해주셔서 감사합니다.
Stayed 1 night in Jan 2024

8/10 Good

mitsuru

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Wing man

Stayed 2 nights in Jan 2024

8/10 Good

Masaaki

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yasushi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

KYOJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tetsurou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が良い。
Stayed 2 nights in Nov 2023

10/10 Excellent

I TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店位置很方便
Stayed 2 nights in Oct 2023

8/10 Good

MASASHI

Stayed 2 nights in Aug 2023

10/10 Excellent

koji

Stayed 2 nights in Aug 2023

10/10 Excellent

sayoko

Stayed 4 nights in Aug 2023

10/10 Excellent

tomohiro

Travelled with family and small children
Liked: Amenities, property conditions & facilities
朝食が美味しい
Stayed 2 nights in Aug 2023