Title: Urban Hotel Aix-les-Bains, BW Signature Collection - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Urban Hotel Aix-les-Bains, BW Signature Collection Travelers find a peaceful retreat at this Aix-les-Bains hotel where the indoor pool beckons after a day of sightseeing and the sauna offers quiet moments ## Photo gallery for Urban Hotel Aix-les-Bains, BW Signature Collection ![Daily buffet breakfast (EUR 15 per person) - Urban Hotel Aix-les-Bains, BW Signature Collection (Aix-les-Bains)](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/a6ce2fcc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Urban Hotel Aix-les-Bains, BW Signature Collection (Aix-les-Bains)](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/31c8814a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 9:00 AM to 9:00 PM, sun loungers - Urban Hotel Aix-les-Bains, BW Signature Collection (Aix-les-Bains)](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/aedd21f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Urban Hotel Aix-les-Bains, BW Signature Collection (Aix-les-Bains)](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/bb41fd14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Urban Hotel Aix-les-Bains, BW Signature Collection (Aix-les-Bains)](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/220f5e5d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Urban Hotel Aix-les-Bains, BW Signature Collection, is steps from Grand Cercle Casino. Guests value the dry cleaning/laundry services for longer stays. The indoor pool area has comfy sun loungers, and the sauna and steam room offer perfect relaxation spots. ## Reviews 8.4 Very good ## Popular amenities - Pool - Hot tub - Pet friendly - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ### View all photos for Comfort Room, 1 Queen Bed, Non Smoking ![Comfort Room, 1 Queen Bed, Non Smoking](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/21a7e381.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 Queen Bed, Non Smoking 8.8 Excellent 22 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2019 Premium bedding - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, 1 Queen Bed, Non Smoking ![Superior Room, 1 Queen Bed, Non Smoking](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/791c51f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Non Smoking ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2019 Premium bedding - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) ![Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/d0e23d82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2019 Premium bedding - Sleeps 3 - 1 Queen Bed ### View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed) ![Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/8587c54f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Renovated in 2019 Premium bedding - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAix-Les-Bains-Hotels-Urban-Hotel.h1465492.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAix-Les-Bains-Hotels-Urban-Hotel.h1465492.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.68597%2C5.91345&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pm8Y4fFp1ruxqBTsaxjdoozfevU=) 1 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100 #### What's nearby - Congress Centre \- 3 min walk \- 0.3 km - Grand Cercle Casino \- 3 min walk \- 0.3 km - Château de la Roche du Roi \- 8 min walk \- 0.7 km - Thermes Chevalley \- 8 min walk \- 0.7 km - National Thermal Baths \- 17 min walk \- 1.5 km #### Getting around - Aix-les-Bains - Le Revard Station - 6 min walk - Chambery (CMF-Chambery - Savoie) - 15 min drive #### Restaurants - ‪Le Passé - ‬6 min walk - ‪La Balançoire By La Bicyclette Rose - ‬6 min walk - ‪La Rotonde - ‬3 min walk - ‪Les Loges - ‬4 min walk - ‪Café des Bains - ‬6 min walk ## About this property ### Urban Hotel Aix-les-Bains, BW Signature Collection Hotel remodeled in 2019 and located near Grand Cercle Casino Located close to Thermes Chevalley and National Thermal Baths, Urban Hotel Aix-les-Bains, BW Signature Collection provides dry cleaning/laundry services, a gym, and a business center. Active travelers can enjoy cycling at this hotel. Treat yourself to some rest and relaxation at Espace détente, the onsite spa. In addition to a steam room and a sauna, guests can connect to free in-room WiFi. You'll also find perks like: - An indoor pool along with sun loungers - Buffet breakfast (surcharge), bike rentals, and self parking (surcharge) - Express check-out, a TV in the lobby, and smoke-free premises - Multilingual staff, an elevator, and luggage storage Room features All 62 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. More conveniences in all rooms include: - Free toiletries and hair dryers - Flat-screen TVs with digital channels - Free infant beds, electric kettles, and heating ## Similar properties ![2 indoor pools, seasonal outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/920000/914800/914726/0343e748.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tulip Aix les Bains Aix-les-Bains City Center - Pool - Hot tub - Spa - Pet friendly 8.8 Excellent 550 reviews CA $154 CA $175 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=914726&PinnedHotelID=914726&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 12 per person)](https://images.trvl-media.com/lodging/2000000/1150000/1141100/1141044/579837f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Les Loges du Park – résidence hôtelière Aix-les-Bains City Center - Kitchen - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 847 reviews CA $69 CA $80 total includes taxes & fees Jan 4 - 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Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=11490697&PinnedHotelID=11490697&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 12.9 per person)](https://images.trvl-media.com/lodging/2000000/1530000/1524100/1524044/w1496h840x4y3-af1e5b96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Campanile NATURE - Aix Les Bains Aix-les-Bains - Pet friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 52 reviews CA $87 CA $99 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1524044&PinnedHotelID=1524044&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Onsite parking available only on request - Secured, covered self parking on site (EUR 13 per night) - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 10 for children ### Things to do - Bicycle rentals - Full-service spa - Gym - Hot tub - Indoor pool - Sauna - Steam room - TV in common areas ### Family friendly - In-room crib - Indoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Shared refrigerator ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 377 square feet of conference space - Business center - Meeting room ### Outdoors - Pool loungers ### Full-service spa - Hot tub - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Built in 1992 - Renovated entire property - March 2019 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Heating - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: EUR 30 Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday, Wednesday, and Sunday: - Dining venue(s) ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 15 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total pets Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: EUR 100 per day - A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children - Covered self parking fee: EUR 13 per night (in/out privileges) - Pet fee: EUR 15 per pet, per day - Service animals are exempt from fees - Late check-out fee: EUR 30 (subject to availability) - Spa fee: EUR 16 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This hotel will place an authorization for the total of your stay for any bookings where payment for the stay will be made on site instead of at the time of booking. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Pool access available from 9:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Parking height restrictions apply Guests under 3 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Agora Aix-les-Bains Hôtel Agora Aix-les-Bains ## Frequently asked questions ### Does Urban Hotel Aix-les-Bains, BW Signature Collection have a pool? ### How much does it cost to stay at Urban Hotel Aix-les-Bains, BW Signature Collection? ### Is Urban Hotel Aix-les-Bains, BW Signature Collection pet-friendly? ### How much is parking? ### What time is check-in at Urban Hotel Aix-les-Bains, BW Signature Collection? ### What time is check-out at Urban Hotel Aix-les-Bains, BW Signature Collection? ### Where is Urban Hotel Aix-les-Bains, BW Signature Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Urban Hotel Aix-les-Bains, BW Signature Collection Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Location ### 8.4 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 173 8 - Good 128 6 - Okay 34 4 - Poor 20 2 - Terrible 16 ## Reviews ### 8/10 Good #### Kevin Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel, liked the pool, sauna and steam room. Didnt like paying €16 to use it. Great location for shopping. ##### Kevin Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### stuart Jun 18, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Wonderful, comfortable stay. Staff were very helpful and gave us a free upgrade to our room! Very eco-conscious with water provided in reusable bottles. Spa was very luxurious. ##### stuart Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kenneth Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super location. Modern Rooms. Friendly Staff. Ideal location close to town centre, great and friendly staff, nice breakfast (although perhaps a little expensive), and modern clean rooms. No complaints from me! ##### Kenneth Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Laura Sep 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We absolutely loved our stay here. Florent at reception was a wonderful host and told us all we needed to know to make the most of our stay. The room was gorgeous and we had a brilliant night’s sleep. Will definitely stay here again. Thank you for such a lovely stay! ##### Laura Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Verified traveller Nov 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent and clean hotel The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room. ##### Verified traveller Stayed 1 night in Nov 2024 ### 10/10 Excellent #### David Jun 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa. ##### David Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### michelle Feb 11, 2025 #### A great stop off on the way to your destination. Excellent hotel with fantastic family room, actually a suite with 2 rooms and 2 toilets plus large bathroom, two showers, 2 tvs etc. Only weird thing in the room was in main room begind the bed the wall was white with black speckles but it honestly it just looked like mould, so it was a bit disconcerting at first. See pics , wont let me upload pics Spa facilities really great, pool just at right temperature. Sauna and hamman perfect and jacuzzi. Albeit Saturday it was very busy, no seats, jacuzzi constantly full etc, sunday after lunch we had entire lot to ourselves. Dont miss out on these facilities which were excellent. Pool step area needed cleaning: clogged with gunk gathered where the stone floor meets the pool steps, dont notice unless you're coming out the pool orherwise very clean. Lift not working so had to use service lift, necessitating walking by workmen in your robe, and noise. No notice that works were ongoing. Not so bad at quiet times but when we checked in we were 20 mins waiting to use the lift behind others doing the same to go to our room! Very large underground parking area. Food only available for a couple of hours a day, what a loss of income for the hotel. Silly, even if it just offered pizza n burgers!! Lost opportunity to generate further income. Never saw the bar open. Nothing much in Aix tbh, a bit of a dump. A great stop off on the way to your destination. ##### michelle Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Valerie Aug 22, 2025 Liked: Cleanliness, property conditions & facilities, room comfort . ##### Valerie Stayed 7 nights in Aug 2025 ### 6/10 Okay #### Pascal May 16, 2025 Liked: Property conditions & facilities Super ##### Pascal Stayed 1 night in May 2025 ### 8/10 Good #### ANIRUDH REDDY May 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Good hotel with value for money. ##### ANIRUDH REDDY Stayed 3 nights in May 2024 ### 10/10 Excellent #### Ian Sep 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable hotel in decent location for the centre of town. Nice spa facilities too. ##### Ian Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Frédéric Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities L’Hôtel Urban d’Aix-les-Bains offre une expérience hôtelière de grande qualité, marquée par une élégance contemporaine et un réel souci du confort. L’accueil est professionnel, chaleureux et attentionné, avec une équipe disponible et à l’écoute. Les chambres sont très agréables : décoration moderne et soignée, propreté irréprochable, literie confortable et environnement calme, propice au repos. Quelques points d’amélioration peuvent néanmoins être relevés au regard du standing de l’établissement : les portes de la salle de bain, montées sur glissière, ont tendance à coulisser et à s’ouvrir, sans système de fermeture, ce qui peut nuire à l’intimité. On note également la présence d’une seule patère, un peu juste pour un usage confortable. De plus, la température de la chambre n’est pas réglable directement et nécessite de contacter la réception. En contrepartie, l’hôtel se distingue par de nombreuses attentions appréciables : machine à café et thé en chambre, fontaine à eau à l’accueil, coin café convivial, ainsi qu’un réfrigérateur partagé permettant de stocker des effets personnels, avec étiquettes mises à disposition — un service pratique et rarement proposé. Les espaces communs, pensés pour le travail comme pour la détente, sont élégants, calmes et très agréables. L’emplacement est idéal, à proximité du centre tout en bénéficiant d’une tranquillité appréciable. Un établissement moderne et raffiné, très bien tenu, qui gagnerait à corriger ces quelques détails pour atteindre ##### Frédéric Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jessica Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Jolie chambre spacieuse, propre et moderne avec tout ce qu'il faut à l'intérieur et du rangement. Grand lit confortable. Personnel aimable et accueillant. Spa propre et très agréable. Hôtel à proximité de tout. Petit déjeuner copieux et varié. Rien à redire. ##### Jessica Stayed 1 night in Nov 2025 ### 8/10 Good #### Carine Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Très sympathique, on a bien profité du SPA car mauvais temps dehors, juste déçue que le hammam soit hors- service ces 2 jours . Autrement je recommande ##### Carine Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Cerena Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellente expérience ##### Cerena Stayed 2 nights in Sep 2025 ### 8/10 Good #### maryse Sep 21, 2025 Liked: Staff & service, amenities, property conditions & facilities Des imperfections, mais bon week-end tout de même. ##### maryse Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Hasna Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellente expérience merci à l’ensemble de l’équipe ##### Hasna Stayed 1 night in Sep 2025 ### 10/10 Excellent #### jean-françois Sep 3, 2025 Liked: Amenities À refaire ##### jean-françois Stayed 1 night in Sep 2025 ### 10/10 Excellent #### jerome Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super expérience Hotel au top, service de qualité, personnel agréable et réactif, côté petit déjeuner c'était super il y avait beaucoup de choses variées et très bonnes (mention + pour les macarons qui étaient excellents) le spa était très bien. Super expérience vraiment je recommande. ##### jerome Stayed 1 night in Aug 2025 ### 6/10 Okay #### Issani Aug 25, 2025 Liked: Staff & service #### Hôtel spa ? Bonjour, Je suis passe par l’application hôtel.com Le titre est trompeur, pas assez de transparence sur ce qui est proposé dans cette établissement, hôtel Spa ne veut pas dire que le spa est inclus dans votre réservation, ##### Issani Stayed 1 night in Jun 2025 ### 4/10 Poor #### Verified traveller Aug 21, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service J'ai été très déçu d'être obligé de payer un supplément de 96 euros et de changer de chambre pour pouvoir accéder à la piscine Sur ma réservation sur hôtel.com rien m'indiquer que la piscine n'était pas accessible avec ma réservation.De plus la responsable n'est vraiment pas agréable avec le client qui réserve sur hôtel.com. c'est bien la première fois que je réserve un hôtel avec piscine et que je dois payer pour accéder à la piscine. J'ai donc était très mal reçu, et j'ai l'impression de m'être fait avoir. Publicité mensongère ? ##### Verified traveller Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Verified traveller Aug 12, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Agréable mais déçu Séjour agréable dans un hôtel moderne. Le 4 étoiles est un peu sur coté. Très déçu d’apprendre à l’arrivée qu’il payer 32€ pour aller dans la piscine, qui se trouve être incluse et mise en avant (1ere photo de l’hôtel). ##### Verified traveller Stayed 2 nights in Aug 2025 ### 4/10 Poor #### nathalie Aug 8, 2025 Disliked: Cleanliness, staff & service, room comfort #### Mauvais rapport qualité prix Très déçue par cet hôtel qui paraissait très bien lors de la réservation mais qui c est avéré très décevant. Chambre supérieure petite et avec une forte odeur de tabac. Tapisserie moche. Ménage pas fait il a fallu réclamer des serviettes propres à l accueil en rentrant le soir. Bouteille d eau Christ Aline premier prix alors qu il y avait de l eau d aix les bains sur les photos. Petit déjeuner à 19€ beaucoup trop cher. On a trouvé beaucoup moins cher en terrasse dans la rue piétonne tout proche. Pour le positif: personnel de l accueil aimable et spa très bien. Mais pour le reste, hôtel qui Ne vaut pas son prix ##### nathalie Stayed 2 nights in Aug 2025 ### 8/10 Good #### Turan Aug 7, 2025 Liked: Cleanliness, staff & service, amenities Bisschen in die Jahre gekommen. Parkhaus ist gruselig, da die Zeitschaltuhr schnell abläuft. Leider wurde die Reise doppelt Berechnet. Zum Glück konnte ich meine Konto online einsehen. Die Mitarbeiter am Empfang war sehr nett und konnte zur Problemlösungen unterstützen. ##### Turan Stayed 1 night in Jul 2025 ### 6/10 Okay #### catherine Aug 7, 2025 Liked: Cleanliness, property conditions & facilities #### Aurait pu être satisfaisant. Chambre "supérieure" et literie satisfaisantes, ménage correct, bon emplacement hôtel. Conversations bruyantes et bruit très tard et la nuit dans couloir et certaines chambres que l'isolation n'atténue pas et vs réveille très tôt = empêche de se reposer. Les employés et la direction devraient s'impliquer davantage pour faire respecter les fondamentaux du savoir se comporter à l'hôtel. ##### catherine Stayed 5 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels.d180002.Travel-Guide-Hotels) > > [Sheraton Parkway Toronto North Hotel & Suites](https://www.expedia.ca/Toronto-Hotels-Sheraton-Parkway-Toronto-North-Hotel-Suites.h1201459.Hotel-Information) > > [Hôtel Les Aiglons Chamonix ](https://www.expedia.ca/Chamonix-Mont-Blanc-Hotels-Hotel-Le-Refuge-Des-Aiglons.h189436.Hotel-Information) > > [All Inclusive Resorts and Hotels in Isla Mujeres](https://www.expedia.ca/Isla-Mujeres-Hotels-All-Inclusive-Hotel.0-0-d7925-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Cour des Loges Lyon, A Radisson Collection Hotel](https://www.expedia.ca/Lyon-Hotels-Cour-Des-Loges.h803211.Hotel-Information) > > [Alpina Eclectic Hotel](https://www.expedia.ca/Chamonix-Mont-Blanc-Hotels-Alpina-Eclectic-Hotel.h175025.Hotel-Information) > > [Carlton Hotel Lyon - MGallery Collection](https://www.expedia.ca/Lyon-Hotels-Hotel-Carlton-Lyon-MGallery-Hotel-Collection.h3248.Hotel-Information) > > [Hotels in Kanata](https://www.expedia.ca/Kanata-Ottawa-Hotels.0-n6057858-0.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Gatineau](https://www.expedia.ca/Gatineau-Hotels-Cheap-Hotels.0-0-d6136959-tCheapHotels.Travel-Guide-Filter-Hotels) > > [MiHotel](https://www.expedia.ca/Lyon-Hotels-MiHotel.h10243958.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Radisson Blu Hotel Lyon](https://www.expedia.ca/Lyon-Hotels-Radisson-Blu-Hotel-Lyon.h21366.Hotel-Information) > > [Best Western Plus Tin Wis Resort](https://www.expedia.ca/Tofino-Hotels-Best-Western-Plus-Tin-Wis-Resort.h16629.Hotel-Information) > > [Hotels near Golden Temple](https://www.expedia.ca/Golden-Temple-Hotels.0-l6106752-0.Travel-Guide-Filter-Hotels) > > [ibis Lyon Centre Perrache](https://www.expedia.ca/Lyon-Hotels-Ibis-Lyon-Centre-Perrache.h18288.Hotel-Information) > > [Hotels in Cambridge](https://www.expedia.ca/Cambridge-Hotels.d10479.Travel-Guide-Hotels) > > [Hotels with Free Breakfast in Vancouver](https://www.expedia.ca/Vancouver-Hotels-Hotels-With-Free-Breakfast.0-0-d178315-tHotelswithFreeBreakfast.Travel-Guide-Filter-Hotels) > > [Aparthotel Adagio Lyon Patio Confluence](https://www.expedia.ca/Lyon-Hotels-Quality-Suites-Lyon-Confluence.h5421202.Hotel-Information) ### Flights > [Flights from Windsor (YQG) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yqg/yyc/windsor-to-calgary) > > [Flights from Regina (YQR) to Ladyville (BZE)](https://www.expedia.ca/lp/flights/yqr/bze/regina-to-belize-city) > > [Flights from Vancouver (YVR) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yvr/ord/vancouver-to-chicago) > > [Flights from Calgary (YYC) to New Orleans (MSY)](https://www.expedia.ca/lp/flights/yyc/msy/calgary-to-new-orleans) > > [Flights from Johannesburg (JNB) to Cape Town (CPT)](https://www.expedia.ca/lp/flights/jnb/cpt/johannesburg-to-cape-town) ### Cars ### Activities ### Packages > [Mexico Vacations](https://www.expedia.ca/Mexico.d117.Destination-Travel-Guides)