Front of property

Reviews of Shingley Beach Resort

4.5 out of 5
Shingley Beach Resort
115 Shingley Drive, Cannonvale, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 133 out of 308 reviews" "
Rating 8 - Good. 131 out of 308 reviews" "
Rating 6 - Okay. 33 out of 308 reviews" "
Rating 4 - Poor. 8 out of 308 reviews" "
Rating 2 - Terrible. 3 out of 308 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jan 2024

10/10 Excellent

Grandin

Stayed 3 nights in Jan 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
fantastic location
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
The accommodation was excellent but the on site cafe was pretty average.
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great water views, nice and quite, close walk to excellent coffee. easy walk into Airlie main shopping. nice pools, great staff
Stayed 5 nights in Nov 2023

8/10 Good

Merrilyn

Liked: Cleanliness, room comfort
The reception, accommodation and the facilities were first class but the Rainbow Cafe was only mediocre.
Stayed 3 nights in Nov 2023

8/10 Good

Joan

Stayed 8 nights in Oct 2023

8/10 Good

Joanne

Liked: Cleanliness, amenities
I had a really lovely stay at SBR. It’s a dated building, but has everything you need. The location is wonderful, just far enough out of town so that it’s quiet but close enough that it’s a pleasant walk with lovely views. Easy to access reef tours and jetskis and some restaurants. Loved that there is a cafe, nice food to start the day. I had an ocean view room and got to watch the sunrise every day. I watched the sunset from the pool. I loved the plunge pools, could have spent all day and night in them!
Stayed 5 nights in Oct 2023
Response from Reception on Oct 18, 2023
Thank you for your review. We are glad you had a great time!

8/10 Good

tarnya

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location. Clean, spacious and quiet apartment. I didn’t feel kitchen wasn’t fitted out to match the price paid - ie only two drinking glasses. Adjoining Rainbow Cafe is recommended for breakfast with good service. Tip - the marina view rooms may only be a small glimpse of the water, for better harbour views take the ocean view rooms which are the next row up the hill. Suggestion - a full length mirror in the apartment would be useful & appreciated.
Stayed 4 nights in Sep 2023
Response from Reservations on Oct 18, 2023
Thank you for your review Tarnya, we will put a mirror in the Apartment for next time :)

8/10 Good

Grant

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Sep 2023
Response from Trace on Oct 18, 2023
Thank you for your review.

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Opposite a safe beach
Stayed 4 nights in Aug 2023
Response from Trace. on Sep 18, 2023
Thank you for your review.

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Good location easy walk to Marina for boat tours etc. Walk to Cafes near the marina. 20 minute walk to main shopping area. Fully equipped spacious room with good sized balcony to enjoy the view and a relaxing glass of wine at the end of the day.
Stayed 5 nights in Aug 2023
Response from Trace on Aug 17, 2023
Thank you, we are glad you enjoyed your stay

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the position, the views over the marina were spectacular, the cafe open for breakfast and lunch
Stayed 14 nights in Jul 2023
Response from Trace on Aug 15, 2023
Thank you for your lovely review Judy! We are glad you enjoyed your stay with us.

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
The property had an amazing view of the harbour and tue beach. It was quiet, about 18 mins walk to town and easy to get around without needing a car. The apartment was spacious and clean. I will stay here again.
Stayed 2 nights in Aug 2023
Response from Trace on Aug 15, 2023
Thank you Nicole! We look forward to welcoming you again :)

8/10 Good

JANE

Stayed 2 nights in Jul 2023
Response from Trace on Aug 15, 2023
Thank you Jane! We look forward to welcoming you to The Whitsundays again soon!

6/10 Okay

Barbara

Disliked: Cleanliness
Good Location
The location was good, away from the noisy town centre and the pool was great. The bathroom was very below par with dark mould all around the bath/shower. The room was not very clean. The kitchen was well equipped but ventilation was poor and we were advised to leave the front door open, even to cook a slice of toast.
Stayed 4 nights in Jul 2023
Response from Kind Regards, Reservations on Jul 24, 2023
Hi Barbara,We are glad you enjoyed the location, pool and well equipped kitchen :)We apologise for the mould found & have followed this up on the bathroom with our housekeeping Team to make improvements and scheduled the apartment for a renovation and regrouting of the tiles and shower recess.We do suggest well ventilating the rooms whilst cooking in our apartments, to avoid any issues with setting our monitored fire system sensors off, as this can become quite a costly experience if set off accidently.

10/10 Excellent

Mark, Cumbalum

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view was amazing
Stayed 1 night in Jun 2023
Response from Trace on Jun 15, 2023
Thank you Mark! We look forward to you holidaying with us again.

10/10 Excellent

Vladimir, FRANKLIN PARK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hige appartement.
Stayed 2 nights in Apr 2023
Response from Trace on May 1, 2023
Thankyou for your lovely review, we look forward to hosting you again.

10/10 Excellent

Sorelle

Travelled with group
Liked: Cleanliness, property conditions & facilities
I enjoyed my stay here the view was amazing the place was big and comfortable
Stayed 2 nights in Apr 2023
Response from Trace on Apr 28, 2023
Thank you, Sorrelle, for taking the time to provide your lovely review. We look forward to welcoming you to stay with us again.

8/10 Good

Carolyn Frances

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved that it was a little out of the main centre encouraging us to do a lot of walking into town to shop and jump into the free man made lagoon, stopping halfway for delicios food and drinks at Sorrento Restaurant overlooking the Coral Sea Marinaand out to the islands and taking advantage of their delicious food and drink happy hours.
Stayed 7 nights in Apr 2023
Response from Trace on Apr 24, 2023
Thankyou Carolyn for staying with us at Shingley Beach Resort. We are glad you enjoyed your stay with us and the surrounds and look forward to welcoming you again sometime soon.

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

ELSBETH, Zillmere

Travelled with partner
Liked: Amenities
A dated resort with friendly staff and lovely amenities. Downside is being an older block, the plumbing was loud every time there was a flush on your floor. The aircon was noisy and the dryer didn't work. In saying that, the views were great, walking distance to local food, downstairs pool and plunge pool. Cafe as well as under cover parking
Stayed 2 nights in Apr 2023
Response from Trace on Apr 12, 2023
Dear Elsbeth, Thank you for taking the time to provide your review, we are working hard on updates and refurbishments. We have followed up on the items you have mentioned and are glad you loved the great views, pool and cafe.

8/10 Good

Lewis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything I needed
Stayed 5 nights in Feb 2023
Response from Tracey on Mar 23, 2023
Thankyou for this lovely review

10/10 Excellent

karen

Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2023
Response from Tracey on Mar 23, 2023
Thankyou for this lovely review

8/10 Good

Carmen

Travelled with group
Liked: Cleanliness
Apartment 32 had nice views to the port but the mattress was very soft and cheap and there were no laundry facilities as advertised. Lift was not working so hard to get to every level with heavy luggages or limited mobility. Old cheap sofa bed too not suitable for sleeping free of back pain. Loved the parking and cleaning of the apartment. Short on toilet paper, no speare bin bags provided but it has enough kitchenware for a few days stay. No room services to change wet towels or bedsheets in 4 days stay. No pool towels provided. 1 bathtowel 1 hand towel per person provided. 1 floor mat towel per apartment. Fan just works on the fastet setting, there low and medium setting doesnt work. Aircon works well. Comfy pillows.

8/10 Good

Lynda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Madison

Stayed 3 nights in Nov 2022

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything catered for in rooms. Beds really comfy. Ended up stopping 2 extra nights.
Stayed 2 nights in Oct 2022

10/10 Excellent

Mao

Stayed 2 nights in Oct 2022

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities
Lovely location away from hustle and bustle but close enough to walk for drink, coffee, dinner etc. The pool area was nice. Room was clean and pretty well equipped. The shower was quite mouldy and in need of an update however. We had an elevated room with marina outlook but unfortunately looked over the roof of the main complex which is in a state of disrepair and was quite unsightly. Our fridge had no freezer but we were told a new one was in order. All in all a great well priced resort and we would stay again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jodie

Stayed 2 nights in Jun 2022

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022
Response from Trace. on Apr 26, 2022
Thankyou Bruce!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Nice hotel - more for seniors than for families
Positive: Very nice staff, lovely location and atmospheric Rainbow coffee shop, all very clean and nice view of the small marina. In pool some fun floating bean begs are provided. Parking handy behind units. Negative: A bit tired, bed was too hard for my taste and (this seems standard in Airlie Beach) only a sheet and woollen blanket was provided. Cooking is difficult as the fire alarms are sensitive, dishes have to be washed and rubbish taken out before leaving. Pool not really suitable for kids as very deep.
Stayed 3 nights in Jan 2022

6/10 Okay

Rob

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2021

4/10 Poor

Glenn

Travelled with family
Disliked: Property conditions & facilities
Difficult parking - garage door is automatic and would get stuck everytime - air conditioners in poor condition with only 2 remotes for 4 AC - oven dirty and caused really bad burning smell when used to heat a pizza - only set to 180 degrees and set off smoke alarm. TV remote is not for that model TV and does not work.
Stayed 2 nights in Dec 2021

4/10 Poor

Letisha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor communication after I complained about our experience. Pool was good for the kids
Stayed 2 nights in Oct 2021

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location nice and handy to everything and the view over looking the marina .beautiful location. Would have been good if cafe was open for drinks and dinner it closed at 2 pm
Stayed 5 nights in Oct 2021

10/10 Excellent

Heather, Westlake

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The view is beautiful
Stayed 3 nights in Oct 2021
Response from Trace. on Oct 15, 2021
Thankyou for your review, we look forward to you staying with us again :)

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness
The Wi-Fi was very poor with no reception for the in house Wi-Fi. The telephone reception was equally poor, not the fault of the fault of the accommodation but because the in house Wi=Fi was non existent, this compounded the problem. This was a ground floor room on the sea side of the accommodation. The service restaurant attached was slow.
Stayed 2 nights in Sep 2021
Response from Trace. on Oct 15, 2021
Hi Gary, Thankyou for your review. We are pleased to announce now the WIFI infrastructure has been upgraded throughout the Resort and to the units and guests are giving great feedback on the improvement to the quality of their WIFI.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location overlooking the marina. Walking distance to marina and town centre. Great facilities and lock up garage parking. Unit was comfortable, clean and had everything we needed. It could probably use a minor update but was still in good condition.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot beautiful views
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Stayed 6 nights in Jun 2021
Response from Trace. on Jul 26, 2021
Thank you

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We absolutely loved the view from this property. The room itself was tired, dated and dirty; the dust under the beds and couch is terrible and the beds have long past their 10 year expiry. It is promoted as a resort however we were given 2 rolls of toilet paper between four people for 8 nights and our sheets were not changed during the stay. The cafe closes at 2.30pm and is closed on Mondays so there is no option for dinner at the property and nothing close by for take away. It is definitely not toddler friendly with a steep driveway and stairs to all rooms and the entry door to the room cannot be locked from the inside. Overall, it comes down to your expectations; if you’re after somewhere that takes your bags to your room, everything at your fingertips and no need to leave, keep looking. If you enjoy walking, the inconvenience of a kitchen and don’t mind a dated room, then this is a lovely budget short stay apartment property.
Stayed 8 nights in Jun 2021

10/10 Excellent

Allyson

Travelled with group
Liked: Cleanliness, room comfort
Gorgeous views!
Great view, everything you need and the management were very helpful
Stayed 2 nights in May 2021
Response from Geoff on Jun 3, 2021
Thank you Allyson, we are so glad you enjoyed your stay. Cheers Geoff

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, room comfort
Good
Place really needs an update, its tied . The views were spectacular so that made up for anything that was wrong. We had a good time.
Stayed 7 nights in Apr 2021
Response from Trace. on May 5, 2021
Hi Mark, Thankyou for taking the time to provide your review, we are glad you enjoyed your stay and loved the spectacular views we offer, we have been working tirelessly on updating our Resort and hopefully you see some exciting improvements next time you holiday with us.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view. Great pools. Apartment was huge. Enjoyed our stay. Location was great
Stayed 4 nights in Mar 2021
Response from Tracey on Mar 29, 2021
Thank you for your review :)

6/10 Okay

Brent, Brisbane

Travelled with family
Liked: Amenities
Excellent view, and lovely pool areas. There were a few things that were not working, and place seemed a bit tired overall but was otherwise OK.
Stayed 7 nights in Dec 2020
Response from Alison on Jan 6, 2021
Hi Brent I will be having all appliances checked in the unit as nothing was reported to me. Thank you for staying with us. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The position was in a quiet location The room was tidy. But needs a deep clean eg: dust on fans. And floors bleached. Kettle needs replaced in working order but aged, the garages are ok but be prepared to take a small car. If u want to use them for parking.
Stayed 2 nights in Dec 2020
Response from Alison on Jan 6, 2021
Thank you for taking the time to review please let me know which room you were in so a replacement kettle can be arranged. I have already earmarked all fans for my cleaning crew. All tiles are cleaned with bleach and disinfectant the only way to bring them up to shiny and new looking is for them to be professionally stripped and re-polish. Glad you got to enjoy our little piece of paradise.

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed! untidy toilet, cockroaches everywhere, stains on facecloths...
Stayed 2 nights in Dec 2020
Response from Alison on Dec 20, 2020
Please contact the resort directly so I can address where there is an issue, as we have had the whole resort professionally sprayed at the beginning of the month. If this is a recent stay then you forgot to mention the remuneration discount you received for any inconvenience you experienced?