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Reviews of APA Hotel Niigata-Furumachi

3 out of 5
APA Hotel Niigata-Furumachi
1037-1, 6ban-cho, Higashiboridori, Chuo-ku, Niigata, Niigata-ken

Reviews

8.0

Very good

Rating 10 - Excellent. 179 out of 642 reviews" "
Rating 8 - Good. 295 out of 642 reviews" "
Rating 6 - Okay. 113 out of 642 reviews" "
Rating 4 - Poor. 39 out of 642 reviews" "
Rating 2 - Terrible. 16 out of 642 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from フロント 髙橋 on Sep 4, 2023
この度はアパホテル〈新潟古町〉をご利用いただきまして誠にありがとうございます。お忙しい中ご投稿いただきまして重ねてお礼申し上げます。またのご利用を心よりお待ちしております。

10/10 Excellent

Hirotaka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from フロント 小山 on Dec 18, 2021
この度はアパホテル〈新潟古町〉にご宿泊頂きまして誠にありがとうございます。 当館に高評価いただき大変光栄でございます。今後も快適にお過ごしいただけるよう精進して参ります。 お客様のまたのご来店をお待ちしております。

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Great location (by a stop for the tourist bus, near the pedestrian street). Bed is super hard. Wifi cuts out after a little while and you have to reconnect.
Stayed 1 night in Oct 2021
Response from Receptionist/Wakabayashi on Oct 11, 2021
Thank you for choosing to stay at APA hotel〈Niigata Furumachi〉and sharing your experience. We would like to express our apologies that you had problems about a bed and Wi-Fi. We are going to work on the case and follow up accordingly. We hope your next stay at APA hotel〈Niigata Furumachi〉will be a pleasant journey and looking forward to welcoming you back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didn't have an iron, but a good affordable hotel otherwise.
Stayed 4 nights in Aug 2021
Response from Wakabayashi/Receptionist on Aug 26, 2021
Thank you for choosing to stay at APA Hotel 〈Niigata Furumachi〉. We are afraid that we do not have an iron in each room. Thank you very much for sharing your experience with us. We are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff. A relaxing sento. Room was extremely comfortable. Free VOD movies was a nice touch. Paid parking at the hotel was 1100yen per night for secured car elevator-style. Highly recommended.
Stayed 2 nights in Jul 2021
Response from Mori/Receptionist on Jul 24, 2021
Thank you for staying with us here APA HOTEL〈Niigata Furumachi〉. We are very honored to receive such a great comment regarding our facility and service. As you say, our hotel is one of the few hotels with a public bath in Niigata city. We are glad if you like it. We look forward to welcoming you back, hopefully in the near future.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from フロント 小川 on Apr 4, 2021
この度はアパホテル〈新潟古町〉にご宿泊頂き誠にありがとうございます。 お客様より高評価を頂きスタッフ一同大変嬉しく思っております。 また新潟に訪れる際は当館のご利用のご検討をお願い致します。 またのご来館を心よりお待ち申し上げております。

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from フロント 若林 on Feb 21, 2021
この度はアパホテル〈新潟古町〉にご宿泊頂きまして誠にありがとうございます。 またお忙しい中ご評価いただきまして重ねて御礼申し上げます。 次回もお客様にご満足していただけますようスタッフ一同努めて参ります。 お客様のまたのご来館を心よりお待ち申し上げております。

6/10 Okay

Jorge Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds feels like rock
The Good: Beautiful Hotel, awesome staff, clean The Bad: Beds and pillows so uncomfortable i wasnt able to sleep in the 2 days i stayed there, i felt like i was sleeping on rocks
Stayed 2 nights in Feb 2021
Response from Front Ohtsuka on Feb 17, 2021
Thank you for your evaluation. We are very honored to be able to help you on your journey. However, I am sorry that the beds and pillows are too hard. The beds in the "Cloud Fit Room" at APA Hotel are soft, so I hope you can refer to them next time. Thank you for staying with us. We look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Amenities
Stayed 7 nights in Jan 2020
Response from フロント 八木 on Apr 1, 2020
この度はアパホテル〈新潟古町〉にご宿泊いただきまして、ありがとうございます。 またのお越しをお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good deal
1. A bit far from Niigata station, but it takes like only 20 mins to walk if you don't want to go by bus 2. Plenty of shops nearby, so quite easy to do some shopping at night too
Stayed 1 night in Oct 2019
Response from Front Shimakura on Nov 9, 2019
Thank you for staying with us here APA HOTEL<NIIGATA FURUMACHI>. If you have a chance to stay our hotel again, please use it. Thank you for your kind review. We are looking forward to seeing you again.

10/10 Excellent

Ninjapan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and friendly staffs, 10 to 15 minutes walk to Bandai bridge
Stayed 2 nights in Sep 2019
Response from front sakurai on Sep 9, 2019
Thank you for staying this time. We look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great for getting to events, festivals and certain sight seeing areas. A bit far from transport on really hot or cold days but overall nice.
Stayed 2 nights in May 2019
Response from Front Shimakura on Aug 22, 2019
Thank you for staying with us here APA HOTEL<NIIGATA FURUMACHI>. If you have a chance to stay our hotel again, please use it. Thank you for your kind review. We are looking forward to seeing you again.

8/10 Good

mitsue

Liked: Cleanliness, staff & service, property conditions & facilities
The spa was great! I will use this hotel again
Stayed 1 night in Aug 2019
Response from Front Shimakra on Aug 12, 2019
Thank you for staying with us here APA HOTEL<NIIGATA FURUMACHI>. Our hotel has spa.It is opened from 3:00 pm to 01:00 am and 06:00 to 10:00 am. If you have a chance to stay our hotel again, please use it. Thank you for your kind review. We are looking forward to seeing you again.

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
Nothing special
Stayed 2 nights in Jul 2019
Response from Front Shimakura on Jul 22, 2019
Thank you for staying with us here APA HOTEL〈NIIGATA FURUMACHI〉and your kind review. We look forward to welcoming you back soon.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, economical, great location
Great location, walking distance to most major city attractions. Located in the middle of restaurants and shopping area. 7/11 super close for late night needs. Well staffed and clean hotel, with an onsen that helps you relax after a day of exploring/working. The room wasn’t anything special, but honestly it was pretty great considering the price.
Stayed 7 nights in May 2019
Response from front yagi on May 22, 2019
Thank you for staying with us APA HOTEL. Thank you for your compliment. When you come to Niigata, please use by all means again We are waiting for your next visit.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Bed too hard
Stayed 2 nights in May 2019

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from フロント 島倉 on Jun 13, 2019
この度はアパホテル〈新潟古町〉をご利用頂きまして誠にありがとうございます。また機会がございましたら、当館をご利用頂けると大変光栄でございます。お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from フロント 島倉 on May 3, 2019
この度はアパホテル〈新潟古町〉をご利用頂きまして誠にありがとうございます。また機会がございましたら、当館をご利用頂けると大変光栄でございます。お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good place
The APA chain of hotels is quite good, this hotel in no exception. Most, or maybe all, have a public bath you can use instead of your bathroom. This hotel is somewhat of a long walk if you arrive at the train station, but there is a lot of buses that head in the hotels direction.
Stayed 1 night in Mar 2019
Response from Front Shimakura on Mar 18, 2019
Thank you for staying with us here APA HOTEL. We have a public bath as you say. It is opens from 3 pm to 1 am, 6 am to 10 am every day and it is very popular. Also, it's 5 minutes' by bus from Niigata Station to our hotel and the buses run every 3 or 8 minutes. If you have a chance to come to our hotel again, please use it. Thank you for your kind review. We look forward to welcoming you back soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from フロント 島倉 on Apr 30, 2019
この度はアパホテル〈新潟古町〉をご利用頂きまして誠にありがとうございます。また機会がございましたら、当館をご利用頂けると大変光栄でございます。お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from フロント 島倉 on Feb 21, 2019
この度はアパホテル〈新潟古町〉をご利用頂きまして誠にありがとうございます。また機会がございましたら、当館をご利用頂けると大変光栄でございます。お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018
Response from 小林 on Dec 23, 2018
この度はアパホテル<新潟古町>をご利用いただきまして 誠にありがとうございます。 また、高評価をいただき重ねて御礼を申し上げます。 新潟にお越しの際は是非ご利用の程、お願い致します。 次回のご来館を心からお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from フロント 島倉 on Oct 25, 2018
この度はアパホテル<新潟古町>をご利用頂きまして誠にありがとうございます。 もしまた新潟にいらっしゃる機会がございましたら、ぜひ当館をご利用下さいませ。 お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good location but dusty room......................
Stayed 1 night in Oct 2018
Response from Front Yagi on Oct 25, 2018
Thank you for staying with us here APA HOTEL<NIIGATA FURUMACHI>.During being busy this time, thank you very much in valuable your opinion and impression truth. We certainly hope we will have the opportunity to serve you again.

8/10 Good

patrick

Liked: Cleanliness, property conditions & facilities
Good location for transportation opportunities.
The hotel is conveniently located to the port for ferry's to Sado Island and the main train station. The restaurant in the area are just O.K. WIFI very reliable.
Stayed 2 nights in May 2018
Response from Front Shimakura on May 17, 2018
Thank you for staying with us here APA HOTEL<NIIGATA FURUMACHI>. I receive the word you're praising, and it's honor very much. If you have a chance, please come to our hotel again. During being busy this time, thank you very much in valuable your opinion and impression truth. We certainly hope we will have the opportunity to serve you again.

8/10 Good

Japan Traveller, Hong Kong

Liked: Cleanliness, room comfort
My stay in APA Furumachi Niigata
The experience is generally good. Transport If you need to travel to the hotel from Niigata station, you can go straight from the Main East Entrance to the orange colour BRT bus stop zero "0". The travel takes 10 minutes, you need to off the bus in Honmachi station, go straight and turn left when you see the Niigata Central Post Office on the opposite.
Stayed 2 nights in Apr 2018
Response from Front Shimakura on May 6, 2018
Thank you for staying with us here APA HOTEL<NIIGATA FURUMACHI>. I receive the word you're praising, and it's honor very much. We are sorry that we let you down and did not meet your expectations.We apply ourselves to English training. During being busy this time, thank you very much in valuable your opinion and impression truth. We certainly hope we will have the opportunity to serve you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what it says on the tin
Nice, decent, clean, good value for money. The indoor onsen was super.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple is good.
Good location. Had a good 2 nights stay. Didn't take breakfast as it costs extra (and too much). Looked at the public onsen, too small so I'd use the bathtub in my room. Very big TV, but not many TV channels. When the room rate is on the low side and if you just need a good rest, this is the place.
Stayed 2 nights in Sep 2017

10/10 Excellent

Phi, Kawasaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near overnight bus
Arrived on an overnight bus and was able to leave my luggage there before check in to explore. Check in was quick and the room was very clean. This hotel was great value as the breakfast buffet here was great. Check out was quick and easy. There are BRT buses with wifi that go to and from Niigata station to the hotel every 10 mins.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient Hotel with Right Wing Literature Galore
Room very compact and Clean, no special problems. Slippers and cotton sleeping kimono (yukata) provided in room.

10/10 Excellent

Mark, Pahoa hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hawaii visitor
Great place to relax!

10/10 Excellent

Jion, Tokyo,Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern and friendly staff !
Staff was wonderful and room was very nice. Food at breakfast was nice. Bravo!

10/10 Excellent

Mark, Pahoa, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apa
love APA!!!!!!'

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fulo, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
The hotel is very clean, staff is very sympathic. Services like TV, Internet, Onsen is very useful. Room is quite little if you have big luggages.

8/10 Good

Sumac, Indiana, USA

Liked: Cleanliness, staff & service, property conditions & facilities
A++ service!!
I only give this a hotel a 4 due to the bed. We had the same problem at the hotel we stayed at in Tokyo; the bed was INCREDIBLY stiff! I'm not sure if this is a norm in Japan as it was our first visit. Bed aside though, this was a fantastic hotel. The room was small compared to American rooms, but again, I think it was standard for Japan as our hotel in Tokyo was of similar size. The common areas were spotless, the room was in great shape (less the concrete bed, of course), and the staff was more than accommodating. In fact, one of the ladies at the front desk (the one we dealt with the most because she spoke English very well) volunteered to bring in her personal iron from home because it had a built-in steamer that my girlfriend needed for the silk portion of her desk!! She even took the time to explain the hotel's public bath to me. Amazing hospitality!! Amazing service!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, Nice staff, Hard bed.
The hotel was nice but the beds were very hard. The staff was very helpful.

8/10 Good

yuka

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
エレベーターが二機の内 一機壊れていたのがとても不便でした 気軽にコンビニや他階や大浴場にも行きにくいので フロントの方はみんな感じが良くてよかったです
Stayed 3 nights in Mar 2024
Response from フロント 青木 on Mar 25, 2024
この度はアパホテル〈新潟古町〉にご宿泊いただきまして誠にありがとうございます。エレベーターに関しまして、お客様にご不便をお掛けし大変申し訳ございません。現在修繕手配中ではありますが、長らく皆様にご不便をお掛けしますこと、大変心苦しく思います。また、スタッフサービスに関しまして、お褒めのお言葉をいただきありがとうございます。スタッフ一同、大変励みになっております。お客様のお声をもとに、今一度サービス向上に努めて参ります。またのご来館をスタッフ一同心よりお待ち申し上げております。ご多忙の中、ご投稿いただきありがとうございました。

4/10 Poor

HEKI

Disliked: Property conditions & facilities
エレベーターが1つしか無く遅い
Stayed 2 nights in Mar 2024
Response from フロント 今井 on Mar 12, 2024
この度はアパホテル〈新潟古町〉をご利用いただきまして誠にありがとうございます。当館のエレベーター1基故障でお客様に大変ご迷惑をおかけし、申し訳ございません。昨年12月に部品の破損が発覚しすぐに業者を手配させていただいておりますが最新のエレベーターではない為、部品の取り寄せにお時間を要している状態でございます。しばらくはお客様にご迷惑・ご不便をおかけしてしまうかと存じますが何卒ご理解・ご協力の程お願い申し上げます。お忙しい中ご投稿いただきましてありがとうございました。

10/10 Excellent

Tsunetomo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from フロント 今井 on Mar 9, 2024
この度はアパホテル〈新潟古町〉をご利用いただきまして誠にありがとうございます。お客様より高評価を頂戴し大変光栄でございます。当館でのご滞在は、満足のゆく滞在になったでしょうか。お客様の疲れを癒すことが出来たのであれば何よりでございます。また機会がございましたら当館をお選びいただけますと幸いでございます。

8/10 Good

MITSUHIRO

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

??

Stayed 1 night in Feb 2024
Response from フロント 青木 on Mar 22, 2024
この度はアパホテル〈新潟古町〉にご宿泊いただきまして誠にありがとうございます。お客様のお声を今後に活かしサービス向上に努めて参ります。またのご来館をお待ち申し上げております。

10/10 Excellent

RYOKO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古町で飲むならここでしょう。
Stayed 1 night in Dec 2023
Response from フロント 大塚 on Feb 10, 2024
この度はアパホテル〈新潟古町〉をご利用いただきまして誠にありがとうございます。お客様より評価を頂戴出来ましたこと、大変光栄でございます。当館は新潟市内古町エリアに位置しており、数多くの料亭が立ち並びます。お客様がおっしゃっております通り、新潟市内でも有数のお店がございます故、お客様の舌もご満足いただけますお店がきっとございましょう。本宿泊でもお楽しみいただきましたようにお見受けできまして何よりでございます。貴重なお時間の中、ご投稿を賜りましてありがとうございます。またのご来館をスタッフ一同心よりお待ち申し上げております。

8/10 Good

shinichi

Business traveller
Liked: Cleanliness, staff & service
浴場のシャワーの水圧、時間が弱い。
Stayed 1 night in Jan 2024
Response from フロント 青木 on Jan 17, 2024
この度はアパホテル〈新潟古町〉にご宿泊いただきまして誠にありがとうございます。シャワーの水圧に関しまして、すぐの改善が難しく心苦しくありますが、お客様のお声を今後のホテルづくりに活かしてまいります。お客様のまたのご来館をスタッフ一同お待ちしております。

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from フロント 今井 on Jan 25, 2024
この度はアパホテル〈新潟古町〉をご利用いただきまして誠にありがとうございます。現在エレベーター故障でご不便をおかけしております。申し訳ございません。その他、ご滞在中にご不便等はございませんでしたでしょうか。お客様より高評価を頂戴し光栄でございます。また機会がありましたら当館のご利用をご検討くださいませ。

2/10 Terrible

YUTAKA

Stayed 1 night in Dec 2023
Response from フロント 今井 on Dec 28, 2023
この度はアパホテル〈新潟古町〉をご利用いただきまして誠にありがとうございます。ご滞在中ご不便等はございませんでしたでしょうか。只今エレベーターが1機故障しており、お客様には大変ご不便をお掛けし申し訳ございません。ご要望等がありましたらお申し付けくださいませ。お忙しい中ご投稿を賜りましてありがとうございました。

10/10 Excellent

Fumio

Stayed 1 night in Dec 2023
Response from フロント 今井 on Dec 28, 2023
この度はアパホテル〈新潟古町〉をご利用いただきまして誠にありがとうございます。お客様より高評価をいただき大変光栄でございます。今後もより良いホテルづくりを行って参りますのでまた機会がありましたら当館のご利用をご検討いただけますと幸いでございます。お忙しい中ご投稿を賜りましてありがとうございました。

6/10 Okay

Yusuke

Stayed 1 night in Dec 2023
Response from フロント 今井 on Dec 28, 2023
この度はアパホテル〈新潟古町〉をご利用いただきまして誠にありがとうございます。ご滞在中ご不便等はございませんでしたでしょうか。ごゆっくりお過ごしいただけてましたら幸いでございます。ご投稿いただきましてありがとうございました。

6/10 Okay

kouichi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from フロント 五十嵐 on Dec 21, 2023
この度はアパホテル〈新潟古町〉をご利用いただきまして誠にありがとうございます。これからもお客様に選んでいただけるホテルを目指して参りたいと思います。ご多忙の中、ご投稿いただきましてありがとうございました。またのご来館をスタッフ一同、心よりお待ち申し上げております。