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Reviews of Welcome Inn 277

3 out of 5
Welcome Inn 277
277 Glen Osmond Road, Frewville, SA

Reviews

8.4

Very good

Rating 10 - Excellent. 128 out of 314 reviews" "
Rating 8 - Good. 134 out of 314 reviews" "
Rating 6 - Okay. 35 out of 314 reviews" "
Rating 4 - Poor. 10 out of 314 reviews" "
Rating 2 - Terrible. 7 out of 314 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with the whole place abd we used the bus service outside the door as it was NYE The owner explained some things to us in which we were happy to knowwere appr
Stayed 1 night in Dec 2023

2/10 Terrible

Matthew

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in the middle of being painted and there was fresh patches unsanded on the walls which they had attempted to cover the smell of with half a can of glen 20. Out of 6 lights in the room only one worked, the bed was free rolling around the room when we touched it. The door had so much of a gap around it that the cold air was rushing in and when I tried to speak to the person on duty they were very dismissive and said I could call on Monday at 9 to speak to the manager And that they Sērenes aware of the problems but they didn’t offer any further help
Stayed 1 night in Dec 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2023

10/10 Excellent

Alicia

Stayed 1 night in Oct 2023

6/10 Okay

Sam

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient to freeway and the city.
Stayed 1 night in Oct 2023

6/10 Okay

Bindi

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay
Stayed 1 night in Oct 2023

10/10 Excellent

Alphonse

Stayed 1 night in Aug 2023

6/10 Okay

Anthony

Stayed 1 night in Jul 2023

6/10 Okay

Sukhninder

Stayed 1 night in Jul 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my needs. Clean basic well priced accommodation. If you're sensitive to road noise, it is on a main road so dont expect peace and quiet.
Stayed 1 night in May 2023

8/10 Good

Cathie

Stayed 1 night in Apr 2023

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always nice and something to do
Stayed 1 night in Apr 2023

8/10 Good

Deon

Liked: Cleanliness, staff & service
4.5
Stayed 1 night in Apr 2023

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service and support provided by the management and staff exceeded our expectations. The level of support to assist us in finding missing items was greatly appreciated.
Stayed 1 night in Mar 2023

10/10 Excellent

Judy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Needed water in the fridge and glasses and mor pillows
Stayed 1 night in Mar 2023

2/10 Terrible

Janelle

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Falsely advertised , unsafe, dirty , over powering musky smell .
Stayed 2 nights in Oct 2022

4/10 Poor

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like the way you gave the wtong price. Expedia also put down the wrong date even though it initially came up with the date we wanted. It was after we booked the accomodation we recieved an itinery with the wrong dates, so we cancelled.
Stayed 1 night in Sep 2022

4/10 Poor

Stacey

Business traveller
Disliked: Amenities, property conditions & facilities
Noisy area/older place and relatively clean/air con kept turning off and approached management but it was my fault seemingly. No washing machines to use, cleaner had to do it for you. $15 a load. No cutlery or plates.
Stayed 4 nights in Jun 2022

8/10 Good

Margery

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Glad of phone call to tell where the key would be. Everything very clean and nice. Only a bit worried about slipping in the shower as tiles seemed slippery. Price good also. Thank you.
Stayed 1 night in Mar 2022

4/10 Poor

Chris

Stayed 1 night in Mar 2022

10/10 Excellent

Shantelle

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

6/10 Okay

Kathryn

Liked: Cleanliness
Stayed 1 night in Dec 2021

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and good location
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Room was good pity the parking isn't organised per room. Went for dinner to come back to no parking as cars double parked and trailers unhitched in carparks
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of location, parking availability The only negative which is minor I had I had to change rooms as I was booked into an upstairs deluxe single room able to change to a ground floor room but it definitely in my opinion was not the deluxe single room which was pictured on the site The manager was very polite and helpful in changing the room but I was a little disappointed with the bathroom facilities and only a double bed which was clean and comfortable other than very happy with the motel
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Not enough car parking for rooms allowing other rooms to take more than one park
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious family room, excellent bathrooms and super comfy bed
Stayed 1 night in Jan 2021

10/10 Excellent

Sarina

Stayed 1 night in Jan 2021

6/10 Okay

Tina, South Australia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Reception hospitality fantastic, couldn’t have asked for a more welcoming and comforting experience. The rooms were tiny and the bathrooms were in corners that even a small child would struggle to fit into. Loud banging on the roof of one nights stay which kept us awake most of the night, other guests allowing their children to run up and down the pathway upstairs and making loud noises and banging of doors from other guests coming and going. Every time a truck passed the motel the room would shake.
Stayed 2 nights in Dec 2020

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 1 night in Jun 2020

8/10 Good

Gianluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The air conditioner in my room is noisy - makes sleep difficult.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Aglaia

Disliked: Property conditions & facilities, room comfort
Disappointing bed and bathroom. Take earplugs!!!!!
Arrived at welcome Inn at 5.30pm, after check in, found room still being cleaned. Night 1 terrible sleep due to banana shaped mattress, so bent on waking my back and neck ached. Night 2 moved to single bed also in room ripped off bedding and slept with my head at the foot end. This seemed the better end. Bathroom-tiny. Shower good with shampoo conditioner and body wash in pumps on wall. Washed my hair one squirt of conditioner and bottle was out. Going to the toilet, so close to the basin my head almost touched it, you have to reverse your behind in to use the toilet because there is so little room. Getting up each time resulted in hitting my left arm on the basin. Fridge, microwave, no cutlery or plates. Would NOT return. Lastly its on a main road with traffic lights out front. Trucks and loud cars heard all night stopping and on take off. Take earplugs!!! Room and curtains smelled of cigarettes.
Stayed 2 nights in Jan 2020
Response from T. on Feb 1, 2020
Hello, thanks for your Review. The cleaners quite often will do "Extra Work", in the Rooms when vacant, which applied to your room. We contacted Customers before and after your stay who used that room, and asked about any problems with the Bed ! They could not replicate your concerns, and the beds here are quite new at under 16 months. Perhaps you are used to a very Firm Bed, -I Know as this applies to me. Most Motels, in order to keep the price resonable, have limited space, and during constuction keep the Bathrooms smallish. If customers would like the use of some cutlery, they only need ask and we are happy to loan some, as we are a Motel not a Restaurant. Lastly, Most Motels are on or near main roads for easy access for customers to find, as we are only 3-4Kms from the city on the road in from Melbourne. These are the Plus and minuses of staying in a Motel as compared to a much more expensive Hotel. Regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and congenial person on reception; very easy to engage with. The motel lived up to it's name "The Welcome Inn" as far as we were concerned, and has done each time we've stayed over several years now.
Stayed 1 night in Jan 2020

10/10 Excellent

Marianne, Mildura Victoria

Liked: Staff & service, amenities, property conditions & facilities
Good value for a comfortable and clean and well located property. Excellent staff and service.
Stayed 2 nights in Dec 2019
Response from Welcome inn 277 Motel on Jan 17, 2020
Thanks Marianne for your review Looking forward for seeing you

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price - convenient location - clean and tidy. Everything we needed and at one of the best prices in Adelaide. Definitely excellent value for money. Staff were very friendly and welcoming. This motel will be the place we stay whenever we come to Adelaide.
Stayed 1 night in Dec 2019
Response from Welcome inn 277 Motel on Jan 17, 2020
Thanks for your review always happy to see you

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
It was okay for what we wanted - close to city and transport, not too expensive. The room was clean and tidy.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to all proximities in Adelaide. Highly recommend.
Stayed 2 nights in Nov 2019
Response from Welcome inn 277 Motel on Nov 21, 2019
Thanks alot Looking forward for seeing you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 days inconsistent in replacing bathroom towel sor shower mat. Property although at least 45years old still needs some fixing, no toaster provided although you can ask. No cutlery or plates provided if you want to make own breakfast. Reasonable pricing but very basic.
Stayed 4 nights in Nov 2019
Response from T on Feb 2, 2020
Hello, thank you for your Review. We found on days that you stayed where no towels were provided was because you re-hung them on the Towel Rack, which in Hotel/Motels Mean "Do Not Replace". We are happy to provide cutlery or plates if asked. We do not leave them in the rooms anymore because they use to often "Go Missing". Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Clean room. Great value. Great location
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heaps of free parking and well insulated for the weather
Stayed 1 night in Nov 2019
Response from Welcome inn 277 Motel on Nov 12, 2019
Thnaks Looking forward for seeing you again