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Overview of Grosvenor Hotel Adelaide

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Featured Image
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
UNESCO Sustainable Property

Grosvenor Hotel Adelaide

3.5 out of 5

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationAdelaide Casino2 min walk
    Popular LocationAdelaide Convention Centre3 min walk
    Popular LocationAdelaide Festival Centre4 min walk
    AirportAdelaide, SA (ADL)16 min drive

Choose dates to view prices

Standard Room, 1 Queen Bed

3.8/5 guest room rating
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

5/5 guest room rating
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds

4.6/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Queen Beds

4.4/5 guest room rating
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Queen Bed

No guest room rating
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 Queen Bed

5/5 guest room rating
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Queen Beds

4.4/5 guest room rating
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

About this area

Adelaide

In the city center and near a metro station, Grosvenor Hotel Adelaide is in an area with good shopping. Adelaide Festival Centre and National Wine Centre of Australia are cultural highlights, and travelers looking to shop may want to visit Rundle Mall and Adelaide Central Market. Consider Adelaide Entertainment Centre for a night out, and don't miss Adelaide Zoo, a top local attraction. Spend some time exploring the area's activities, including outlet shopping, golfing, and winery tours.
Popular Location

What's nearby

  • Adelaide Casino - 2 min walk
  • Adelaide Convention Centre - 3 min walk
  • Adelaide Festival Centre - 4 min walk
  • Rundle Mall - 8 min walk
  • Adelaide Oval - 10 min walk

Getting around

  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 16 min drive

Restaurants

  • Cafe Bang Bang — 3 min walk
  • Shiki Restaurant — 3 min walk
  • Casablabla — 3 min walk
  • Gondola Gondola — 3 min walk
  • Udaberri Pintox y Vino — 4 min walk

About this property

Grosvenor Hotel Adelaide

Romantic Adelaide hotel in Adelaide Central Business District, walk to Rundle Mall
This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. All 181 rooms offer free WiFi, TVs with cable channels, and hair dryers. Other amenities available to guests include phones, ironing boards, and desks.
Grosvenor Hotel Adelaide offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (AUD 20.00 per night)
  • Wheelchair-accessible parking available
  • Offsite parking available (AUD 20.00 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: AUD 15 per person

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • Hebrew
  • Hindi
  • Korean
  • Thai
  • Vietnamese

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 1-inch TV
  • Cable channels
  • Pay movies

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free, per registered adult, when using existing bedding
Rollaway/extra beds are available for AUD 35.00 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15 per person (approximately)
  • Covered self parking fee: AUD 20.00 per night
  • Nearby parking fee: AUD 20.00 per day
  • Rollaway bed fee: AUD 35.00 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Hotel
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Adelaide
Grosvenor Hotel Adelaide Hotel Adelaide

Frequently asked questions

Can I cancel my reservation for free at Grosvenor Hotel Adelaide and receive a full refund?
Yes, Grosvenor Hotel Adelaide offers free cancellation on select room rates, because flexibility matters! Please refer to Grosvenor Hotel Adelaide cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grosvenor Hotel Adelaide?
As of Apr 19, 2021, prices found for a 1-night stay for 2 adults at Grosvenor Hotel Adelaide on Apr 21, 2021 start from CA $78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grosvenor Hotel Adelaide pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Grosvenor Hotel Adelaide?
Self parking is available for AUD 20.00 per night.
What time is check-in at Grosvenor Hotel Adelaide?
Check-in is from 2 PM - anytime.
What time is check-out at Grosvenor Hotel Adelaide?
Check-out is at 11 AM.
Where is Grosvenor Hotel Adelaide located?
Located in Adelaide Central Business District, this romantic hotel is within a 5-minute walk of Adelaide Convention Centre and Adelaide Festival Centre. Rundle Mall and Adelaide Oval are also within 10 minutes. Adelaide Station is only a 2-minute walk and Pirie Street Tram Station is 8 minutes.

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 201 out of 955 reviews
5 - Excellent 21%
Rating 4 - Good. 376 out of 955 reviews
4 - Good 39%
Rating 3 - Okay. 241 out of 955 reviews
3 - Okay 25%
Rating 2 - Poor. 100 out of 955 reviews
2 - Poor 10%
Rating 1 - Terrible. 37 out of 955 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, beds were comfortable. Carpets do need replacing.
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with family and small children
Liked: Staff & service
Room was dark with no natural light and the carpet had a lot of stains. Beds were pretty hard but were bearable. The shower wasn't meant for tall people! In saying that the staff were friendly and helpful and the hotel is in a great location close to the trams and Rundle Mall.
Stayed 3 nights in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good walking distance to shops restaurants and parks
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice being in the city with everything close at hand
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Rundle Mall and the casino, staff very helpful and friendly
Stayed 1 night in Feb 2021

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