Exterior

Reviews of La Loft Apartments

4 out of 5
La Loft Apartments
92 - 105 North Terrace, Adelaide, SA

Reviews

7.6

Good

Rating 10 - Excellent. 95 out of 299 reviews" "
Rating 8 - Good. 104 out of 299 reviews" "
Rating 6 - Okay. 61 out of 299 reviews" "
Rating 4 - Poor. 26 out of 299 reviews" "
Rating 2 - Terrible. 13 out of 299 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location and excellent service given we flew in so late. Would definitely stay again
Stayed 6 nights in Aug 2022

10/10 Excellent

Ricky

Liked: Amenities, property conditions & facilities
Loved the value and the view
Stayed 4 nights in Aug 2022

6/10 Okay

Penny

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
A comfortable apartment but there were signs that maintenance isn’t a priority.
Stayed 4 nights in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2022

6/10 Okay

luke

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Xxxx
Stayed 3 nights in May 2022

10/10 Excellent

Michael

Travelled with group
Liked: Amenities
We have stayed there many times and great location
Stayed 4 nights in Apr 2022

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2022

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness
Great location. Needed a few basic cleaning things. Such as a dishcloth and a kitchen plug. And clearer instructions on the washing machine. Otherwise a good place to stay.
Stayed 3 nights in Apr 2022

6/10 Okay

Karrin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Unfortunately the shower wasn’t cleaned properly and the kitchen stove/light/fan was greasy. The bin hadn’t been cleaned (under the liner) and the room had marks on the walls etc. wifi was also not available for this stay. the location is good, with coffee shop below and walking distance to everything.
Stayed 4 nights in Mar 2022

8/10 Good

Philip, Mosman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed and spacious apartment. Kevin the Manager was very helpful to deal with. Recommended highly.
Stayed 7 nights in Dec 2021

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Too noisy
Stayed 7 nights in Dec 2021

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Travel to Adelaide for cricket every year and usually book a standard motel room in one of the local motel chains. This apartment had twice the space and a separate bedroom from the the living area. Great location and very spacious apartment. Excellent communication with bookings team and easy check in. Will stay again for sure.
Stayed 6 nights in Dec 2021

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, room comfort
Ticks all the boxes. Would stay again.
The apartment we had in Oaks Horizons was very comfortable. Good sized rooms and great location for our needs. Checkin was easy as we were met in the foyer.
Stayed 5 nights in Nov 2021

8/10 Good

Patrick

Business traveller
Liked: Room comfort
An excellent choice for short stays.
A pleasant room in a very handy position in the CBD with most amenities within a short walk.
Stayed 3 nights in Nov 2021

10/10 Excellent

wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
close to everything, great views, room very good starting to get a bit tried, but all over great
Stayed 3 nights in Oct 2021

10/10 Excellent

Hayden

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property's fine. Just would suggest a smart tv in the main bedroom as well. Also the washer dryer laundry machine needs better instructions for the drying as the drying cycle was so confusing to set we just gave up. We think we wouldn't be alone in the exp. The bathtub spa jets are out of order not working atm. Other than that the properties fine.
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Position was great But hard to find
Stayed 3 nights in Jul 2021

10/10 Excellent

MARGARET

Liked: Cleanliness, room comfort
Excellent Value
Fabulous place to stay. Roomy close to everything. Could not have been better. Our contact, Kevin, was incredibly helpful and made everything so easy.
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had all the facilities we needed
Stayed 4 nights in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Sub-let room within another chain so no association with the bigger chain: no cleaning or reception services. However wasn't an issue. Good price but room is in need of a good clean and update...marks on floors roof walls, older uncomfortable furniture and mismatched bed linen. Overall perhaps a bit overpriced for the final product.
Stayed 6 nights in May 2021
Response from La Loft Apartments on May 24, 2021
Thank you for your feedback. The apartments at North Terrace are in a fantastic location. They provide exceptional value for a central CBD 4 star apartment, which provides clean rooms, clean bathrooms, crisp new linen, fluffy towels, comfortable beds, friendly service and a central location. We'd love to see you again. When booking on the La Loft Apartments website, use the promo code "save5" and you'll not only get the cheapest available rate but you'll save 5% off that too!

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
No clear instructions given to find where they are located. Took 1
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
When I booked the apartment I did not realise that it was a privately managed apartment within the complex. Check in was a little tricky, had to call to meet the owner/manager and when we got there the property hadn’t been cleaned. Manager was very apologetic and then very helpful with suggestions on things to do. The main bed was a little uncomfortable, and some extra blankets are needed. For a serviced apartment there needs to be a compendium for the apartment, how to use the dishwasher, washing machine extra. Local restaurants, delivery services, where the closest supermarket is etc. We enjoyed our stay, however these are things that could certainly be improved.
Stayed 5 nights in Apr 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and loved that it had a balcony with a wonderful view. Also the soa tub was a great bonus.
Stayed 5 nights in Mar 2021

6/10 Okay

sandra

Disappointed
Great central location but very limited amenities. Things didn't work like the stove top, washing machine, dryer, Wi-Fi. Didn't complain as the host was lovely but my husband was not impressed so chose not to stay. Ended up staying 5 nights on my own so not what i was hoping for or expecting sadly.
Stayed 5 nights in Jan 2021

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adelaide pseudo WOMAD stay
We had to book 2x 1 bedroom apartments for the 4 of us, requested both rooms adjacent to each other which Frank looked after very efficiently. Checkin was quick, rooms good, no complaints, good location across from Convention Centre, around the corner from Hindley St. restaurants etc. Excellent cafe at entrance. Asked for a late checkout and received free of charge. Will stay again.
Stayed 4 nights in Mar 2021
Response from La Loft Apartments on Mar 10, 2021
Thanks Glen. Glad you enjoyed our stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Loft Apartments far exceeded my expectations. The unit was a ten minute walk from the Adelaide Oval where I had to be each day. The unit was clean and well layed out. I loved the huge bathroom, the bed was extra comfortable and I could see the water from my balcony. Overall a great choice for my week away from home
Stayed 7 nights in Feb 2021
Response from La Loft Apartments on Mar 9, 2021
Thank you so much for your feedback. We're thrilled you enjoyed your stay.

6/10 Okay

nolan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 15 nights in Jan 2021

10/10 Excellent

Anne, Adelaide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My contact person was amazing and very helpful thank you to Kevin for allowing me to book longer and at a good price This is the second time booking through LaLoft apartments and I will be booking again soon Thank you kindly
Stayed 4 nights in Jan 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As I arrived a creepy guy wanted to take payment in my room rather than in the foyer and I really didn't want to let a strange man into my room late at night as a single female. I then went to have a shower, to discover curly black hair on the wall of the shower, half a bar of soap on the floor and black mold growing in the shower. The towels were scratchy and awful. The TV did not work. There is no cleaning service, yet until I asked they did not provide me any dishwashing liquid or dishwasher powder. There was food scraps in the dishwasher The cutlery drawer had food scraps in it. WiFi didn't work. There were somebody else's socks and underwear in the dryer in my room. Definitely wont be staying here again, and would not recommend it. Not worth the $104 a night. For that price I could have stayed somewhere much nicer.
Stayed 5 nights in Jan 2021
Response from La Loft Apartments on Jan 20, 2021
Dear Hannah, I'm sorry you were so disappointed with your stay. We did try to contact you during your stay but you did not respond. This is not the typical type of feedback we receive. We'd love the opportunity to make up for this experience. The apartments at North Terrace are in a fantastic location. They provide exceptional value for a central CBD 4 star apartment, which provides clean rooms, clean bathrooms, crisp new linen, fluffy towels, comfortable beds, friendly service and a central location. We'd love to see you again. When booking on the La Loft Apartments website, use the promo code "Direct10" and you'll not only get the cheapest available rate but you'll save 10% off that too! Kind Regards Management

8/10 Good

hari, Melbourne

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Spacious. Clean. Close to all adelaide cbd attractions - Bit smelly, car parking is a problem as someone else parked in our reserved spot. No swimming pool or gym due to covid.
Stayed 4 nights in Jan 2021
Response from La Loft Apartments on Jan 11, 2021
Dear Hari, Thanks for your feedback. Glad you enjoyed our stay!

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Not as clean as it could have been, we had to clean the balcony of dust and cobwebs to use it and a stain on the bed head needed a wipe. They only pay the cleaners $20 per room... but say if you don't leave it clean and they have to clean the cost is $40 per hour... They need to pay the cleaners more. Rate in SA is $26.03 per hour for a casual cleaner :-(
Stayed 5 nights in Dec 2020
Response from Simon on Dec 30, 2020
Hi David, Thanks for your feedback. I'm glad you were largely pleased with your accommodation. I'm sorry you found a few issues with cleaning. Your comments regarding rates of pay are not correct. This isn't an appropriate forum to elaborate but if you'd like to contact me directly I'll gladly take your call.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was cozy and clean. A Light in the bathroom was not working and some in the living room, while exhaust fan on the oven top does not work as well, no soap holder in the shower area...and top it all, no WIFI
Stayed 3 nights in Dec 2020
Response from La Loft Apartments on Dec 28, 2020
Dear Anonymous, Thanks for your comments. I'm sorry you were so dissatisfied with your stay. Please contact us directly so we can rectify these issues for future guests. WiFi is available.

8/10 Good

Tracey

Stayed 3 nights in Oct 2020

10/10 Excellent

Wa.nca, Adelaide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet was perfect to relax in the city with my partner
Stayed 4 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Great location, easy check in. Room could have been cleaned better. Room had a weird smell.
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bedroom apartment we were in was on 6th floor. Beautifully renovated. Very clean and tidy. Only disappointment was one queen bed was very comfortable and the other one was rock hard and springy.
Stayed 3 nights in Oct 2020

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loft of Sence
Room was clean with a well equipped kitchen
Stayed 10 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Modern room
Great location, clean modern room
Stayed 7 nights in Mar 2020

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities
Property is in the Adelaide CBD and close to venues, eating places and public transport.
Stayed 4 nights in Jan 2020

6/10 Okay

BerniceE, Toronto, Ontario

Travelled with partner
Good for walking distance to main sights,shopping and restaurants. A bit noisy as close to Hospital, so you hear all the sirens and also next to University so have lots of students who partied on weekends. On the whole for the price we enjoyed our stay.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 5 day stay at La Loft Apartments. Our room was very clean and comfortable. Great shower. Tram out side to venture all over the city and beyond. Walk around the Torrens and Botanical Gardens. Coffee shop at the bottom was really convenient. Suited us perfectly. The room had a smell but we think it was coming through the vents. Little man that greeted us was super speedy at checking us in but lucky I read reviews and was aware how the set up worked.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This is a part of Oaks Horizons building (but not apart of Oaks) - just with no service or staff, a 20 min wait to be given the (massive) key, and stained carpets. Go with Oaks for the extra $5. That said, it is very well priced for what it is, being an appartment, complete with cooking equipment, a separate bedroom, and a great view.
Stayed 3 nights in Feb 2020

2/10 Terrible

ZUMING

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bad Service Quality and Effciency
Two examples to justify the terrible service quality here,whilst perhaps this is the main reason why it has always been a tiny business and never expanded so far: 1) Severe Wi-Fi Passcode and Ordered Items Deliveries Postponements Staff on different shifts seems not have good communications to each other,which performs on passing messages from customers/tenants about their orders。During my stay,I had been waiting for the password of the Wi-Fi access for entirely TWO DAYS until I was eventually told,meanwhile some of the items I ordered (such as some daily commodities) were even never delivered until I checked out。 2) Irresponsible and Pushy/Rush Crew/Staff During the procedure of check-in, tenants are usually and only warned Not to lose the keys (and that is it); whilst they are almost never provided any instructions in relation to the usages of the facilities (including how to connect to the Wi-Fi/what the password is, how to use the washing machine properly, etc) by the staff, which could not be socially acceptable and understood. Overall, personally, the experience of this stay was relatively horrible.
:~( Feeling disappointed。
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, but needed a good paint is looking a little old. If you take the option to pay at the property there is a 1.5% credit charge was isn't mentioned through lastminute.com.au.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was clean and a good size. Perfect location.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apartment, lots of room and great position as it's close to the train, tram and Rundle mall!!
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room! Couldn’t have asked for anything better
Stayed 3 nights in Oct 2019

8/10 Good

Dorothy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
It was pretty good, although a tad confusing at first but the reception centre in the
 view of Adelaide Entertainment Centre across the road from the apartment
view from the apartment
stove
bathroom
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean accommodation. Definitely stay there again.
Stayed 8 nights in Oct 2019