Deluxe Double Room

Reviews of Sidra International Hotel

4 out of 5
Sidra International Hotel
Haile G/Selassie Street, Addis Ababa

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 55 reviews" "
Rating 8 - Good. 13 out of 55 reviews" "
Rating 6 - Okay. 6 out of 55 reviews" "
Rating 4 - Poor. 3 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

TSolomont

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with spa facilities and amazing breakfast
The hotel has a lovely onsite spa and beauty centre. ATM'a are outside if you need cash. The breakfast buffet was very nice with Ethiopian and Western food choices and you can also order eggs which the chef will make to taste. Communication is basic and some of the réception staff have difficulty speaking English. The standard room is a bit small but the deluxe was very nice. Ordering room service didn't work as they had nothing available.. Not sure what the situation is there.. Manager was helpful and is looking at improving the communication issues. All in all a lovely stay and I will definitely return to this hotel next time.
Stayed 2 nights in Oct 2021

10/10 Excellent

Henok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people are really nice
Stayed 1 night in Feb 2021

10/10 Excellent

Roberto, vancouver canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great in a safe and very central location of Addis Ababa, they have amazing amenities, spa, jacuzzi, bar, hair salon etc... and a patio with traditional Ethiopian coffee.... I love the Hotel the Staff The security and amazing manager.. young man just outstanding person. I'm from Vancouver, Canada but I'm think staying another month here... you'll never get all these things anywhere and for the price... I'm a world traveller. thx Sidra Family
Stayed 26 nights in Nov 2020

2/10 Terrible

Rita

Stayed 1 night in Aug 2020

10/10 Excellent

Merlin Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COVID-19 Ethiopia Haven
Superbly SAFE. This is the hospitality ambiance that I experienced during my extended stay at Sidra International Hotel. The one glitch in my mini COVID-19 UNEXPECTED Ethiopian Vacation will have to be electricity cuts in the city, which also affected the hotel's WiFi. The property did have a generator which was put into action for EVERY OUTAGE. The super points of Sidra lies in management and staff. They catered to and exceeded my every need. The food and beverage crew and the beautiful ladies in the Spa makes Sidra a fancy choice at a moderate price. A stay at Sidra also includes free mini-gym access. After a sweaty workout, Sidra guests are entitled to DAILY FREE sauna or steam room visits and foot rubs. All other spa services are listed in a more than affordable menu. Be sure to book your next stay at Sidra International, but don't get too spoiled with the TRUE ETHIOPIAN KINDNESS AND PAMPERING 🤗😉.
Stayed 11 nights in Apr 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020
Response from Belete on Mar 4, 2020
Dear Valued Guest, Thank you so much for taking the time to leave us a review. It is great to know that the friendliness of our staff made your stay a pleasant and memorable one. We look forward to welcoming you again. Warm regards Belete Tagelu General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was Amazing... They tended to me every need... The massage was terrific and very affordable... Their spa is like staying at a five star Hotel...
Stayed 1 night in Dec 2019
Response from Belete on Jan 5, 2020
Dear Michael, Thank you very much for sharing your feedback with us. We are happy to find out that you had a pleasant stay at our hotel. Furthermore, we are happy that the hotel boasted everything you needed and you were satisfied with the facilities and services offered as well as our spa service. It would be a great pleasure to welcome you back in the nearest future. Kind regards, Belete Tagelu

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice. Convenient location, and cosy room.
Stayed 1 night in Nov 2019
Response from Belete on Nov 27, 2019
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. We also were pleased to read you liked the size of the room We look forward to welcoming you back to our hotel in the future. Sincerely, Belete Tagelu General Manager

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend, nice rooms, great customer servi
Very nice, clean, large rooms. Staff very helpful, good service. The basic room was almost like a suite, with a small sitting area and a balcony with table and chairs. Only downside is location, there are not alot of places to walk to, have to take a taxi for the most part as it is on the outskirts of Bole.
Stayed 3 nights in Nov 2019
Response from Belete on Nov 27, 2019
Dear Guest, Thank you so much for your very kind words. We are all delighted that you enjoyed your stay so much. We do try hard to make our guests feel at home and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon. Sincerely, Belete Tagelu General Manager

10/10 Excellent

Wells, Montana USA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was a great hotel close to where I had meetings. The staff was fabulous. Rooms were clean. Beds were comfortable. A great value overall. The only problem I had was that the credit card machine was not working, so I had to pay for my food in cash.
Stayed 1 night in Sep 2019
Response from Belete Tagelu on Oct 5, 2019
Dear Mr. Wells, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for letting us know about the problem with the credit card machine. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. So thanks for your kind words and we look forward to seeing you again. Belete Tagelu General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are beautiful , very friendly and welcoming
Stayed 1 night in Aug 2019
Response from Belete on Oct 19, 2019
Dear Anonymous, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful.

8/10 Good

Verified traveller

Stayed 14 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 14 nights in Feb 2019

10/10 Excellent

hoyt, Miami Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!!! 4th time
My stay at this hotel is always awesome, front desk manager Addis took care of a situation i had with a misplaced duty free package...long story but i got it back!!! The GM Mr. Beleta is a awesome guy as well as his Assistant Ms. Yemi!! They are a awesome team and i would recommend anyone to stay at this hotel...I have stayed here 4 times already and will be back again next month
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Good hotel overall. Not much around the immediate area
Stayed 2 nights in Dec 2018
Response from Tariku Hailu on Jan 2, 2019
Dear Guest , Thank you for choosing our hotel and taking time to write for us your review. Tariku Hailu General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YMK
Very good hotel,,,,
Stayed 2 nights in Dec 2018
Response from Tariku Hailu on Jan 2, 2019
Dear Guest, Thank you for choosing our hotel and taking time to give us your review and we are happy that you like the hotel and the service . Kind Regards Tariku Hailu General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Responded very quickly to any requests. Definitely recommend staying at the hotel.
Stayed 3 nights in Dec 2018
Response from Tariku Hailu on Dec 31, 2018
Dear Guest, Thank you for choosing to stay at Sidra Intl. Hotel and taking time to write for us your review and experience . We are happy that you enjoyed your stay and hope to see you again in your next visit to Addis Ababa/Ethiopia. Tariku Hailu General Manager

8/10 Good

Sam, Detroit, MI

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I stayed in this hotel for two weeks. I felt like I am at home. Great customer service and very delightful hotel staff. Manager is very accommodating and friendly. Very central location to major markets, offices, and city centers. Hotel is very clean, safe and quiet. Overall it has a lot going on for this hotel. One minor improvement i would highly recommend, fix the standing showers plastic floors in room 301 and 501. Get a more steady shower floor, than the inexpensive plastic/risen material. I gave it 3/5.
Stayed 14 nights in Nov 2018
Response from Tariku Hailu on Dec 17, 2018
Dear Sir/Madam, Thank you for choosing to stay at Sidra International Hotel, and thank you for taking the time to write us your comment and review. We are very much pleased to learn that you have enjoyed your stay with us and we are working to resolve the Standing Shower issue very soon. We look forward to welcome you back next time you are in Ethiopia. Thank you and kind regards Tariku Hailu General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything is perfect. Customer service, breakfast and fast WiFi.
Stayed 2 nights in Dec 2018
Response from Tariku Hailu on Dec 17, 2018
Dear Sir/Madam, Thank you for choosing to stay at Sidra International Hotel, and thank you for taking the time to write us your comment and review. We are very much pleased to learn that you have enjoyed your stay with us and liked our breakfast , customer service & WiFi speed. We look forward to welcome you back next time you are in Ethiopia. Thank you and kind regards Tariku Hailu General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean. Hotel staff are super, helpful and responsive to your need. Foods are served fresh and reasonably priced.
Stayed 2 nights in Dec 2018
Response from Tariku Hailu on Dec 11, 2018
Dear Sir/Madam, Thank you for choosing to stay at Sidra International Hotel, and thank you for taking the time to write us your comment and review. We are very much pleased to learn that you have enjoyed your stay we look forward to welcome you back next time you are in Ethiopia. Thank you and kind regards Tariku Hailu General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,quite, good hospitality and safe. This is enough.
Stayed 2 nights in Nov 2018
Response from Tariku Hailu on Nov 13, 2018
Dear Sir/Madam, Thank you for choosing to stay at Sidra International Hotel and for taking the time to write us your comment and review. We are very much pleased to learn that you have enjoyed your stay with us. We look forward to welcome you back next time you are in Ethiopia. Tariku Hailu General Manager

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
From pick up.to departure the hotel staff were very good. We opted for a local hotel to get more of a flavour of the country and I am glad that we did. My sister needed her shoe repaired and it was done in 15 minutes. We felt safe at all times. The only problem was with the bathroom maintenance., as the shower pan leaked all over the floor and the fixtures were loose.
Stayed 3 nights in Oct 2018
Response from Tariku Hailu on Oct 23, 2018
Dear Sir/Madam, Thank you for choosing to stay at Sidra International Hotel, and thank you for taking the time to write us your comment and review. We are very much pleased to learn that you have enjoyed your stay with us and we are working to resolve the bathroom problem very soon. We look forward to welcome you back next time you are in Ethiopia. Thank you and kind regards Tariku Hailu General Manager

10/10 Excellent

Bill, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is excellent (everyone). Very professional, pleasant, friendly, polite, helpful. They make you feel welcome and at home. Property was clean & comfortable.The free breakfast was great. I had no issues other than minor wi-fi connectivity problem (once connected speed is good though) . I enjoyed my time at Sidra and I'd definitely stay at Sidra again as well as recommend to anyone visiting Addis.
Stayed 6 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Checking out took too long. Wifi/internet is free but very poor. Breakfast is okay and staff are friendly.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. close to airport. comfortable bed
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

8/10 Good

Sergei, Khartoum, Sudan

Liked: Cleanliness, room comfort
Good value for money
I booked this hotel because it was close to a place of my business meetings and had good feedback. - Any time you want the staff to solve an issue, the response is, "no problem". Whether the issue is solve, is another topic. For example, I did not get a card to open my room, and it was "no problem": they would either send somebody with a master key to unlock the room, or give me the master key, every time. Or I needed a taxi in the morning at a particular time, and it was "no problem"; whether there was a taxi or not is another topic. The complimentary shuttle did not pick me up as they promised, arrived only after I called from the airport; the manager sent a fruit platter to our room later which was nice - Breakfast is complimentary and mostly Ethiopian (shiro, injera, firfir) plus some salads; you can order omelet as well. Coffee is instant (which is a shame in Ethiopia). Juices are diluted. - Sauna and foot massage are complimentary, but I did not use them. - The sky bar on the rooftop was closed - If you intend to have lunch and dinner, be ready to get not exactly what you ordered and somewhat overpriced by Ethiopian standards (for example, having a dinner at Abyssinia restaurant would be much better) - Internet is complimentary, but it is on and off frequently, and the speed varies Overall it is a good value for money - decent hotel with decent food and services. If you want to have better food, internet, service, you may want to choose another (higher category) hotel
Stayed 4 nights in Feb 2018

10/10 Excellent

Hoyt Fleming, Miami Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Addis Ababa
stay was great, hotel overall has great personality as in the quality of the people who work there ..the entire front desk staff were awesome to all my needs..i will stay at this hotel again
Stayed 2 nights in Oct 2017
Dear Guest, Thank you so much for taking time to give us a review on your stay in our hotel and we really appreciate your kind feedback of your experience at Sidra International Hotel. We hope we will serve you again when you are back to Addis. Regards Sidra International Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Amer

Liked: Staff & service
Disliked: Room comfort
Needs improvement
There is no AC in the room so I had to keep the toilet window open to mention the room temperate but I faced the problem of having mosquitos inside the room. Room is very small, carpet was not clean & towels were "gray". Stuff were very friendly & tried to do their best.
Stayed 2 nights in Jul 2017
We appreciate you taking the time to provide us with such candid feedback of your stay. Iam very sorry to hear that your stay did not meet expectations. Please email us/send us email address so our Hotel Manager can discuss your issues personally.

6/10 Okay

Arik A, K

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Interesting Hotel in Addis Ababa
Wifi: This hotel has Wifi but the Wifi cannot connect to Facebook, Whatsapp, YouTube... Its basically worthless and frustrating. Location: The hotel is not within the central business district. You need a taxi to visit most of the places. If you allow the front desk to call you one, the charge will be double (300 Bir) to go to the city. You can however step out of the hotel gate and flag your own taxi and pay 150 Bir. Room: The room I took was slightly higher than the others (room with city views). So you would think it would be better. This room faces the hotel main gate, does not have AC and gets quite hot. The city views is based on iron roofed houses. Interesting enough, the rooms that don't face the main gate have more ventilation and life. Room Cleanliness: This was disappointing as you'd find left over people's hairs. The hotel does not change bed sheets and also you have to keep on requesting for simple toiletries such as tissues. Would I recommend you to stay at this hotel? Yes, probably. Just don't expect the experience to be excellent/great. Also master the art of bargaining with the taxi that the hotel provides you. If they tell you 300 Bir, the price is definitely 150 Bir. The hotel offers complimentary rides to and from the airport. If you need one, call them directly even if it's two hours before your arrival. They'll be there. However, when you arrive in the Airport, walk all the way out to where the public are. The driver will have a sign for you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again but....
Location of the hotel is good except there is traffic noise a little at night and early morning. If they had installed dual pane windows it would have been limited but the amenities and price compensate for it unless you are really bothered by noise. Expedia listing shows two queen beds but they are two doubles. I asked the reception too they confirm that they don't have Queens. Other than that they have a good clean hotel worth the money

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
I have to admit that I do normally stay in a little more high end hotels. I was in Addis the same time as the African Summit, so there was almost nothing available. I was pleasantly surprised by this hotel. The service was great. The breakfast was fine. I'd probably stay here again. The towels were a bit dodgy though.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Hotel very comfortable and great friendly staff. Steam and sauna was a great added benefit. Probably one of the best places I have stayed.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The bartender at ground floor and sky lounge over-charged the drinks Very unprofessional and unreasonable Check the bill if you want to have a drink or food

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommanded
Very comfortable hotel and exceptionally friendly and competent staff. My wife and I spent 10 days at the Sidra and we felt at home and loved it .

10/10 Excellent

Phil, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
The staff were excellent - very polite and timely. The rooms were modern, clean and well taken care of. The complimentary breakfast was one of the better ones I've had with a nice mix of local and more mainstream dishes. Overall, I have no complaints and Sidra Hotel greatly exceeded my expectations.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Masahiro

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
good room but poor service
The room is quite wide and the quality and cleaning is good, although bathtub is not equipped. I confirmed at the reception that no room has bathtub in this hotel and disappointed. Spa and restaurant facility is quite good, but stuff at spa was not friendly and restaurant service was not convenient enough because waitress was not always serving at the restaurant located at the 1st floor, but also at the bar at the ground floor. I believe that the hotel should well consider the improvement for the management of service.

10/10 Excellent

my name is John, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotels in good location
Very nice stay. But enough TV channels . The hotel staff are very helpful and the hotel is very clean. I'm going back to addis in July and I will be staying there again

10/10 Excellent

Landry, Columbia, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service !!!
The hotel staff and the general manager, Ashenafi, were outstanding - always making sure all my needs were taken care of. They are very friendly and courteous. It's the BEST hotel for the price/service. And the room are spacious.

10/10 Excellent

Pazion , Seattle, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place that feels home!
I choose to stay at Sidra after reading the positive feedbacks and reviews from clients that stayed there previously. In my frequent travel, reading individual’s first-hand experience is very important to me. And, I am very satisfied with my stay at Sidra. My semi-work-visit trip has made fuller because of the experience at Sidra. The staff, from front desk to cafeteria to housekeeping are extremely helpful! I arrived a bit earlier to check-in, they have accommodated every request I made. From providing airport shuttle, full-breakfast, and free WiFi, the hotel is a better choice for the money. The location is closer to 22 mazoria, in a neighborhood called lem-hotel. Currently the street that connects from the main road is under construction ( my only disappointment), but hopefully it will be completed before my next trip. But, it is easily accessible and closer to many locations, including bole and megenagna. ( and a contract cab (Taxi’s) was easy to arrange with the front desk, also there are plenty of taxis in a 2 minutes walking distance) Another feature I liked about the place is, it has a sense of tranquility while located in the midst of the city. Unlike many hotels I stayed in Addis, the rooms at Sidra are quiet and equipped with balcony. The terrace ( although quiet) provides with a view of the city and a music played by a dj. I also used the massage service and the gym, which is decent! I will definitely go back to it! Than you for making my experience richer!

8/10 Good

Nasr, Abuja, Nigeria

Liked: Cleanliness, staff & service, room comfort
Cute but not great location
The Staff are very courteous and ready to assist. They make up for the poor location of the hotel

6/10 Okay

Solo traveler, Tokyo

Liked: Staff & service
A nice hotel with SPA
It appeared small cozy hotel. Staff was very helpful in many way. However, I saw the sign of lack of maintenance in hotel. Window of my room had big clack. This was probably a part of reason I woke up every morning neighboring dog barking. In addition, there were a few structural problem. The wall between rooms and corridor is relatively thin so that I can hear people in corridor or other rooms. I can smell some food from kitchen in the evening (I was two floor above restaurant). Towel in the bath room were not exactly white but a bit grey. Only bath towel was provided (no hand towel). Ceiling lamp did not work; alarm clock needed batteries; the room safe needed a new key as the previous guest brought the key with them. I motioned the above three point to the reception but they were not fixed during my stay (2 nights). I also request to change the room for the first night but no extra room was available. Therefore I was promised next day for change. It never happened. Staff communication needs to be improved between day shift to night shift. Breakfast time was set between 6:30 - 10:00. However it was never prepared until 7:30 or 8:00.

10/10 Excellent

Rolexx, Kampala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
I did enjoy my stay at the hotel and wish to return there whenever I will be in Ethiopia.

10/10 Excellent

Dean, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for Business
Good hotel for business.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel good Service
All of them who work at the hotel were very gentle. They are always take care of their customer needs. The breakfast which was a buffet, taste excellent. The room is very clean because of the service cleaning every morning.
Stayed 16 nights in Aug 2017

8/10 Good

Hüsamettin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RESENOBL LEVEL
Hotel generaly good. Staf is polite. Internet is not working properly. Location is not good. Breakfast is not bad. Restoran is okay.