I rarely leave reviews of hotels but felt I had to for this one, as the photos and ratings are quite misleading. There are two parts to Ettington Chase; the old building, which you see in the photos, is actually quite small in comparison to the built on part, which is where most of the bedrooms and facilities are. I can't say what the rooms in the old building are like, but ours was...pretty horrible.
Good:
- Friendly staff
- Pretty maim facade
- Nice location
- Bathroom miniatures
- Good value for money buffet breakfast
- Powerful shower (even with the bits fallen off lying next to it on the side of the bath)
Bad:
- Had to swap rooms because the first smelled like something had died in it
- Dirty room. Dead flies in the corner of the bathroom, hairs, mouldy grouting, and dust....so much dust! Dust on the fan, dust around the fan, dust on the lapshades, dust on the TV and TV unit...everywhere. It literally can't have been dusted for months. The guys from Four in a Bed would've had a fit
- Horrible lumpy, hard mattress
- No hot room service available - which was 3/4 of the menu. £7 for a sandwich with chicken & bacon sandwich filler. The 'side salad' was a pile of cress. Not watercress, you know, normal cress
- Confusing communication - paper notice under the door saying we were settled and to express check out. Then on check out they tried to charge for drinks we didn't have before deciding it was room service