Title: Palms Airport city Formerly HolidayInn (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Palms Airport city Formerly HolidayInn

Hotel in Accra with a coffee shop and an outdoor pool

## Photo gallery for Palms Airport city Formerly HolidayInn

![Outdoor pool - Palms Airport city Formerly HolidayInn (Accra)](https://images.trvl-media.com/lodging/113000000/112530000/112526600/112526533/c54f0b96.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/6c2cfeb8-a1c5-4fdd-9032-0eb1b8e7d2d4-thumbnail.jpg?impolicy=resizecrop&rw=1908)

![Reception - Palms Airport city Formerly HolidayInn (Accra)](https://images.trvl-media.com/lodging/113000000/112530000/112526600/112526533/76fb8404.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Reception - Palms Airport city Formerly HolidayInn (Accra)](https://images.trvl-media.com/lodging/113000000/112530000/112526600/112526533/554ba842.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Exterior - Palms Airport city Formerly HolidayInn (Accra)](https://images.trvl-media.com/lodging/113000000/112530000/112526600/112526533/fd623a17.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Take advantage of a free roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services at Palms Airport city Formerly HolidayInn. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 

VIP Access

## Reviews

7.8

Good

## Popular amenities

- Pool
- All-inclusive
- Free airport shuttle
- Parking included
- Free WiFi
- Restaurant

VIP Access

### 

Get more when you're a member

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## Room options

### Check availability for these dates

Tonight

[Jan. 25 - Jan. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=112526533&PinnedHotelID=112526533&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Jan. 26 - Jan. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=112526533&PinnedHotelID=112526533&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=112526533&PinnedHotelID=112526533&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=112526533&PinnedHotelID=112526533&HadPinnedHotel=true&regionId=-1&adults=2)

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### View all photos for Junior Double Room, Non Smoking

![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/113000000/112530000/112526600/112526533/34690bfb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Junior Double Room, Non Smoking

8.0

Very good

1 review

### Highlights

Soundproofed

Air conditioning

Mini-fridge

Flat-screen TV

Premium bedding

Egyptian cotton linens

Private bathroom

Rainfall showerhead

- 484 sq ft
- Sleeps 2
- 1 Queen Bed

### View all photos for Club Double Room, 1 Queen Bed

![Club Double Room, 1 Queen Bed](https://images.trvl-media.com/lodging/113000000/112530000/112526600/112526533/814274e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Club Double Room, 1 Queen Bed

### Highlights

Soundproofed

Air conditioning

Mini-fridge

Flat-screen TV

Premium bedding

Egyptian cotton linens

Private bathroom

Rainfall showerhead

- 700 sq ft
- Sleeps 2
- 1 Queen Bed

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#### The Pelican Hotel Cantonments Accra

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#### Four Points By Sheraton Accra Kotoka Airport

Airport Residential Area

- Free airport shuttle
- Parking included
- Free WiFi
- Restaurant

CA $347

CA $419 total

includes taxes & fees

Feb 8 - Feb 9

[](https://www.expedia.ca/Accra-Hotels-Four-Points-By-Sheraton-Accra-Kotoka-Airport.h120724828.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2&regionId=280&destination=Accra (and vicinity)&destType=MARKET&latLong=5.603093,-0.219895&searchId=b218eb88-5756-4b24-8022-e8e152d6bc10&top_cur=CAD)

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## About the area

Airport Residential Area, a neighborhood in Accra, is home to Palms Airport city Formerly HolidayInn. Shoppers can check out Accra Mall, while everyone can enjoy the natural beauty of Labadi Beach and Teshie Beach. Accra Zoo and Endangered Primate Breeding Centre and Legon Botanical Gardens are also worth visiting. [Visit our Accra travel guide](https://www.expedia.ca/Accra.dx280)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.60062%2C-0.17639&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=w1vyE-gJgSsR_q78hWPBYu9vTZI=)

Plot 19 & 20 Accra, Accra, Greater Accra Region, 3204

### What's nearby

- ![High view point cityscape of Accra, Ghana. Traffic jam on a roundabout at a shopping mall next to an highway interchange. The slums houses and buildings of Northern Accra on the background.](https://images.trvl-media.com/place/6183399/6757947a-7634-47d0-9ac8-090b5b71bec2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Accra Mall  
3 min drive \- 2.7 km
- Marina Mall  
4 min walk \- 0.4 km
- El Wak Stadium  
2 min drive \- 1.9 km
- W.E.B. DuBois Center  
4 min drive \- 2.8 km
- Labadi Beach  
10 min drive \- 6.9 km

### Getting around

- Kotoka Intl. Airport (ACC)  
2 min drive

### Restaurants

- Beans N Cream  
10 min walk
- Marriott Executive Lounge  
8 min walk
- Mama Cuisine  
9 min walk
- New Poki  
2 min drive
- Café Barbera  
4 min walk

## About this property

### Palms Airport city Formerly HolidayInn

Hotel near Accra Mall

A free roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Palms Airport city Formerly HolidayInn. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 

You'll also enjoy perks such as:

- An outdoor pool
- Free self parking
- A 24-hour front desk, local meal delivery service, and an elevator
- Meeting rooms, coworking spaces, and concierge services

Room features

All 170 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. 

Extra conveniences in all rooms include: 

- Bathrooms with rainfall showers and shampoo
- 50-inch flat-screen TVs with premium channels
- Mini fridges, coffee/tea makers, and daily housekeeping

### All-inclusive details

All-inclusive room rates at Palms Airport city Formerly HolidayInn are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). 

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi

### Parking and transportation

- 24-hour free roundtrip airport shuttle
- Free secured self parking on site
- Wheelchair-accessible parking available

### Food and drink

- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Couples/private dining

### Things to do

- Outdoor pool

### Family friendly

- Laundry facilities
- Mini-fridge
- Outdoor pool
- Soundproofed rooms

### Conveniences

- 24-hour front desk
- Laundry facilities
- Luggage storage

### Guest services

- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Proposal/romance packages

### Business services

- 7 meeting rooms
- Coworking space

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 accessible parking space
- Accessible airport shuttle
- Elevator (98 inch wide door)
- Front entrance ramp
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk (47 inches high)

### More

- Designated smoking areas

## Room amenities

### Bedroom

- Egyptian cotton sheets

### Bathroom

- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided

### Entertainment

- 50-inch flat-screen TV with premium digital channels

### Food and drink

- Champagne service
- Coffee/tea maker
- Free bottled water
- Meal delivery service
- Mini-fridge

### More

- Air conditioning
- Desk
- Iron/ironing board
- Laptop workspace
- Safe
- Soundproofed rooms

## Policies

### Check-in

Check-in start time: noon; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 15 

### Check-out

Check-out before noon

### Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

### Children and extra beds

Children are welcome

Cribs (infant beds) are not available

### Property payment types

## Important information

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

### Property is also known as

Palms City Holidayinn Accra

Palms Airport city Formerly HolidayInn Hotel

Palms Airport city Formerly HolidayInn Accra

Palms Airport city Formerly HolidayInn Hotel Accra

## Frequently asked questions

### Does Palms Airport city Formerly HolidayInn have a pool?

### How much does it cost to stay at Palms Airport city Formerly HolidayInn?

### Is Palms Airport city Formerly HolidayInn pet-friendly?

### How much is parking?

### What time is check-in at Palms Airport city Formerly HolidayInn?

### What time is check-out at Palms Airport city Formerly HolidayInn?

### Does Palms Airport city Formerly HolidayInn provide a shuttle to the airport?

### Are there all-inclusive benefits at Palms Airport city Formerly HolidayInn?

### Where is Palms Airport city Formerly HolidayInn located?

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## Reviews

## Palms Airport city Formerly HolidayInn Reviews

7.8

### Good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 8.8

Cleanliness

### 8.0

Amenities

### 8.2

Staff & service

### 8.4

Property conditions & facilities

10 - Excellent

20

8 - Good

8

6 - Okay

5

4 - Poor

1

2 - Terrible

6

## Reviews

### 10/10 Excellent

#### Mathew

Dec 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had an amazing experience. The staff were super friendly and helpful, and the room was clean and comfy. The breakfast spread was great . The hotel's location is also great 

##### Mathew

Stayed 1 night in Dec 2025

### 10/10 Excellent

#### Jasper

Nov 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room. Friendly staff. I enjoyed staying here.

##### Jasper

Stayed 4 nights in Nov 2025

### 10/10 Excellent

#### Evelyn

Jan 17, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn't use the laundry service. The staff was very professional, kind and caring. The air conditioning was too cold and I had to ask to turn it up to make the room less cold. They adjusted the a/c to a more comfortable level for me.

##### Evelyn

Stayed 3 nights in Jan 2026

### 10/10 Excellent

#### Farida

Jul 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel with nice and friendly staff. 

##### Farida

Stayed 2 nights in Jul 2025

### 6/10 Okay

#### alex

Oct 19, 2025

Liked: Cleanliness

Check was smooth, rooms clean, water flows out the bathroom floor due to leakage. 

##### alex

Stayed 1 night in Oct 2025

### 2/10 Terrible

#### Christian

Sep 28, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Since the rebranding of holiday inn into some new ownership a significant deterioration! Poor service, the gym a failure… still good located in walking distance to the airport

##### Christian

Stayed 1 night in Sep 2025

### 10/10 Excellent

#### Simon

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's clean with a friendly staff

##### Simon

Stayed 1 night in May 2025

### 4/10 Poor

#### Angela

Jan 19, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

This hotel is rated as a 4-star property, but it is closer to a 2.5-star experience at best. The staff was very friendly and courteous; however, the facility and guest rooms are in serious need of renovation. Water from the shower leaked onto the bathroom floor, forcing us to use towels to manage the overflow. The room temperature was inconsistent, even though the thermostat settings never changed. The bedding was stained, and the mattress was in extremely poor condition, with visible tears and dark stains. Safety and security were also major concerns. There appeared to be no security presence, and anyone could walk onto the property and sit in the lounge area, making it difficult to distinguish hotel guests from non-guests. There were activities in the lobby that appeared questionable, which further contributed to feeling unsafe. Additionally, the room doors did not have chains or deadbolts, adding to the lack of security. Overall, the condition and safety of the property did not meet expectations for a 4-star hotel, and I did not feel secure during my stay.

##### Angela

Stayed 7 nights in Jan 2026

### 8/10 Good

#### HICHAM

Apr 7, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

#### Close to the airport ok for short stay

Very confortable and clean. Shuttle seevice availaible. The problem.is the breakfast, not a buffet and very slow and limited. Nithing fancy. For the room service no menu available and anyway the phone in the room.was not working. Internet is poor and there is roo much electricity shut downs.

##### HICHAM

Stayed 1 night in Apr 2025

### 10/10 Excellent

#### Mike

Apr 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If I'm honest, i was a bit skeptical about booking the property because the reviews weren't amazing, but i went ahead away because the price was decent, it was conveniently close close to the airport and there was a complimentary shuttle, i appreciate the shuttle service being kind enough to wait for me, even though the flight and my baggage was delayed The check-in process was smooth, after it was long flight and the gentleman, Paul, who assisted me was very helpful Loved the room, very modern and comfortable with a good view My personal favorite was the food and the cafe, its Great for meetings with good Wi-Fi They have ice cream, which is a nice touch The Lamb chops i had for lunch was great, cooked to perfection. it reminded me of the one i had in New York earlier this year, and that caught me by surprise! Overall, an extremely pleasant stay, Thank you to All! 

##### Mike

Stayed 1 night in Apr 2025

### 6/10 Okay

#### HICHAM

Apr 12, 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service

#### Good hotel for business trip with few points to i

After having published my first evaluation, the hotel reacted and did modification regarding the breakfast and offer now a buffet. I trust they will imprive again with this mindset. The only negativ point for me is the room service. The menu is a bit limited and meals are often not available. I ordered 4 times and they did mistakes 3 times. Not to mention that it is extremly dlow 45mn to 1h15\. I decided to eat outside as much as possible. This hotel will improve and I will give them a chance again next time. A bit expensive for this prestation but their asset is also the availability of the airport shuttle. Do not accept a first floor room , it is too noisy.The noise is not from outside hotel or the room but ftom the music in the lobby.

##### HICHAM

Stayed 4 nights in Apr 2025

### 10/10 Excellent

#### Gurbax

Nov 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Yes the room was clean 

##### Gurbax

Stayed 2 nights in Nov 2025

### 10/10 Excellent

#### Lyn

Sep 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel. Staff was also very helpful and accommodating. Short walk to lots, including airport.

##### Lyn

Stayed 3 nights in Aug 2025

### 8/10 Good

#### Adra

Aug 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyed my stay for a funeral. 

##### Adra

Stayed 3 nights in Aug 2025

### 10/10 Excellent

#### PRINCE

Aug 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Closely situated to the airport with. Staff are very courteous Good. Breakfast options. 

##### PRINCE

Stayed 1 night in Aug 2025

### 10/10 Excellent

#### Farida

Jul 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is very nice and professional and extremely accommodating. The hotel is in a great location and the renovation was such a great upgrade. It is modern, fancy yet warm. 

##### Farida

Stayed 1 night in Jul 2025

### 8/10 Good

#### Adwoa

Jun 25, 2025

Liked: Cleanliness, property conditions & facilities

I liked the room . Only hope to see improvement in the food. 

##### Adwoa

Stayed 2 nights in May 2025

### 6/10 Okay

#### Farida

Dec 16, 2025

I have stayed at this facility multiple times to the point I know most of the staff by their name. The only thing that makes me come back is the convenience to the hotel. But I have to say the service at this hotel is deteriorating by the days it’s incredible how everything is a mess. You always have to call for something. If it’s not toiletries missing, it’s the cleaning not showing up unless you call, it’s the laundry bags that aren’t in the rooms. And for a newly renovated hotel,the walls in some of the rooms are so filthy: it’s just so sad. And now let’s come to the kitchen. When you order food, plan for an average wait time of 90 minutes and that if you are lucky they bring everything you order. Staying at this hotel is a constant frustration. I have decided after my patience being tested over and over again, to never lodge at this facility ever again when am in Ghana. 

##### Farida

Stayed 2 nights in Nov 2025

### 10/10 Excellent

#### Lindyann

Jun 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I will surely stay there again the issue was our shower when you use it the water ran to the outside floor used lots of towels 

##### Lindyann

Stayed 1 night in May 2025

### 2/10 Terrible

#### Simon

Jul 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Our room was very warm because the air condition never worked 

##### Simon

Stayed 1 night in Jul 2025

### 2/10 Terrible

#### Baffour

Mar 27, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

#### Really? 

We were scheduled to be at the airport at 5 am and requested the shuttle take us. At 445am they were still looking for the key to the shuttle I which they never found. They took us to the airport in one of the employees very small car. The chef was the only employee that had passion. He not only served us breakfast but took us to the airport. 

##### Baffour

Stayed 1 night in Mar 2025

### 2/10 Terrible

#### Awab

Oct 19, 2025

Disliked: Staff & service, room comfort

My experience was disappointing overall. The reception team was not very helpful during my stay. I was initially placed in room 622 where the air conditioning wasn’t working. Despite several complaints, the issue wasn’t resolved until my final night when the maintenance team, who I truly appreciate, arranged a room change. Additionally, the fridge in my room was non-functional, with the power cord visibly cut off this also wasn’t changed until I went again to complain. There needs to be proper communication from the team especially when one makes a complaint and there’s no solution. My room did not have any hotel contact information or number card to call the hotel or even room service menu. If I needed assistance, I had to leave my room from sixth floor and go all the way downstairs, which was very inconvenient. There also seemed to be poor coordination around airport transfers. With multiple guests needing to leave at the same time, the situation was made worse when the driver couldn’t locate the bus keys, causing unnecessary delays. Please do better as the guest experience is a Big No for me. 

##### Awab

Stayed 3 nights in Oct 2025

### 6/10 Okay

#### Segun

Apr 20, 2025

Liked: Property conditions & facilities

The hotel WIFI server is very horrible. The experience was terrible to say the least. They need a new wifi system overhaul. We were without wifi or phone service for several hours and it wasn't until i tried using my personal phone to call the front desk that a receptionist apologized for the tardiness and the problem resolved temporarily only to repeat itself all over again. When you're logged on the wifi, it keeps bouncing you back off and requesting a password and authentication before it temporarily logs on again and it keeps repeating this nuisance. This is not working. There's got to be a better way.This unresolved wifi issues takes away from the other great experience of the hotel. 

##### Segun

Stayed 4 nights in Apr 2025

### 2/10 Terrible

#### Youssif

Nov 23, 2025

Disliked: Amenities, property conditions & facilities

Its very dirty room bed full of dust

##### Youssif

Stayed 2 nights in Nov 2025

### 10/10 Excellent

#### Kwasi

Jul 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I just love it

##### Kwasi

Stayed 1 night in Jul 2025

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