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Overview of Park Royal Beach Acapulco

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Beach nearby, snorkeling
Beach nearby, snorkeling
2 outdoor pools
2 outdoor pools

Park Royal Beach Acapulco

3.5 out of 5

3.5/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationIcacos Beach18 min walk
    Popular LocationBotanical Gardens of Acapulco5 min drive
    Popular LocationChapel of Peace7 min drive
    AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)28 min drive

Choose dates to view prices

About this area

Acapulco

Located in Acapulco, Park Royal Beach Acapulco is near the beach. La Quebrada Cliffs is a notable landmark, and the area's natural beauty can be seen at Icacos Beach and Condesa Beach. Traveling with kids? Don't miss El Rollo Acapulco. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Guests appreciate the property's quiet location.
Popular Location

What's nearby

  • Icacos Beach - 18 min walk
  • Botanical Gardens of Acapulco - 5 min drive
  • Chapel of Peace - 7 min drive
  • El Rollo Acapulco - 10 min drive
  • Acapulco Golf Club - 13 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 27 min drive

Restaurants

  • Bahia — 1 min walk
  • El Pescador — 1 min walk
  • Si Senor Acapulco — 19 min walk
  • Becco Al Mare — 19 min walk
  • Bellavista — 4 min drive

About this property

Park Royal Beach Acapulco

3.5-star property near the beach
At Park Royal Beach Acapulco, hit the nearby beach, dine onsite at Bahia, or enjoy a drink at one of the property's 3 bars/lounges. All 218 rooms offer free WiFi, balconies, and flat-screen TVs with satellite channels. Other amenities available to guests include free bottled water, hair dryers, and safes.
Park Royal Beach Acapulco offers 218 accommodations with safes and complimentary bottled water. Rooms open to balconies. 27-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Acapulco property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and local beverages included

Land activities

Soccer
Volleyball

Lessons/classes/games

Aerobics
Bartending
Dancing

Kids' club

Supervised activities for children between 5 and 11 years old

Entertainment

Onsite entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 6 per day)

Food and drink

  • All buffet and à la carte meals, snacks, and local beverages included
  • 3 restaurants
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Children's pool
  • Fitness center
  • Sauna
  • Snorkeling
  • Steam room
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Conference center

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 3 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 6 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Acapulco Park Royal
Park Royal Acapulco
Park Royal Acapulco All Inclusive
Park Royal Acapulco Hotel Acapulco
Park Royal Hotel Acapulco
Park Royal Resort Acapulco
Park Royal All Inclusive Family Beach Resort
Park Royal Acapulco Family Beach
Park Royal Acapulco All Inclusive Family Beach
Park Royal All Inclusive Family Beach
Park Royal Acapulco Inclusive
Park Royal Acapulco All Inclusive
Park Royal Acapulco - All Inclusive Acapulco
Park Royal Acapulco All Inclusive Family Beach Resort
Park Royal Acapulco - All Inclusive All-inclusive property
Park Royal Acapulco Inclusive
Park Royal Acapulco All Inclusive
Park Royal Beach Acapulco Acapulco
Park Royal Beach Acapulco All-inclusive property
Park Royal Beach Acapulco All-inclusive property Acapulco

Frequently asked questions

3.5
Good
Rating 5 - Excellent. 98 out of 470 reviews
5 - Excellent 21%
Rating 4 - Good. 158 out of 470 reviews
4 - Good 34%
Rating 3 - Okay. 115 out of 470 reviews
3 - Okay 24%
Rating 2 - Poor. 65 out of 470 reviews
2 - Poor 14%
Rating 1 - Terrible. 34 out of 470 reviews
1 - Terrible 7%

4.0/5

Cleanliness

3.8/5

Staff & service

3.2/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Stayed 7 nights in Jan 2021

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
avoid, try somewhere else
I would not stay here ever again, there are so many more places to stay, try somewhere else. Its old, our trip was late november and the hotels was super packed in Covid era, and to make it worse they have like 20 beds in the pool for like 2000 guests, supposedly is not allowed to reserve but all beds are reserved by 6am. Worst of all there are drunks in the pool area and they pee out of the pool in plain view and nobody from the hotel does anything. We had booked for 6 nights but took off by the 2nd night. Now comes the fight to see if I get my money back.
Stayed 7 nights in Nov 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
The kindness of the staff is the outstanding memory from my visit to Park Royal Beach Acapulco. From the moment I arrived, I was greeted by friendly bell staff, gracious food and beverage employees, and a helpful concierge. My time at the resort was during rainy season and the property was relatively empty. The staff used this less busy time to dote upon me and ensure that I was well cared for. This can be especially said for the food and beverage team. I was rarely without a drink in hand and, when dining, Julio and his team went above and beyond in service. I also appreciate the staff's patience as I stumbled through my days using less-than-perfect Spanish. Another great positive of this property was the private beach, albeit small. The property itself is not a "luxury" property, per se. The buildings are several decades old and, while maintained, I would not say maintained very well. During rain storms the lobby was filled with towels and buckets to catch water from the leaking roof. The funicular frequently had issues where it wasn't working. The bathtub drained slowly and the AC was sporadic. Things along these lines. But we took it in stride and none of this was a great negative impact on our experience. And, to be honest, at the low price I paid for this trip I'm not sure that I could have expected more. It would be like paying for a Quality Inn and expecting the Montage. Overall, I'd recommend the Park Royal. It also seems great for a family with children.
Stayed 8 nights in Sep 2019

3/5 Okay

Travelled with family
Liked: Cleanliness
They advertise check in is 3pm, but never have I not been allowed to check in a minute before 3. We arrived at 12:30 and had no access to facilities unless we wanted to pay crazy high prices for bad food. The food was the same everyday and was only edible at best. Most of the employees spoke no english at all. Our room was in the Jazmin tower and every night there was a live band outside that started about 9:30 pm and went several hours. Secluded location and you have to have a taxi everywhere, which costs $6-8 each way.
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Million dollar view, safe swimming in the bay. Food plain, but excellent. Many steps, difficult to negotiate for handicap.
Stayed 7 nights in Mar 2020