Standard Room, 1 Queen Bed | View from room

Reviews of One Acapulco Costera

3 out of 5
One Acapulco Costera
Av. Costera Miguel Aleman No.16, Col. Costa Azul, Acapulco, GRO

Reviews

7.4

Good

Rating 10 - Excellent. 173 out of 605 reviews" "
Rating 8 - Good. 213 out of 605 reviews" "
Rating 6 - Okay. 127 out of 605 reviews" "
Rating 4 - Poor. 45 out of 605 reviews" "
Rating 2 - Terrible. 47 out of 605 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pour maintenance over all in the whole hotel
Stayed 1 night in Apr 2023
Response from Emma OV Gerente General on Jun 1, 2023
Buena noche LuisMuchas gracias por el tiempo que se ha tomado en respondernos y compartirnos sus amables comentarios, tomaremos acciones de mejora en los temas que valiosamente nos comparte, esperamos pronto nos brinde la oportunidad de atenderle en ésta su casa y reivindicarnos en el servicio proporcionado.

2/10 Terrible

Misael

Business traveller
Disliked: Staff & service, property conditions & facilities
it has only one elevator to reception and its very small, days when the hotel is busy its impossible to get to reception
Stayed 1 night in Mar 2023
Response from Emma OV Gerente General on Mar 28, 2023
Hello Misael good nightThank you for give us your comments, we hope you come back soon and give us the oportunity of been your host in your next trip to Acapulco.Best Regards

10/10 Excellent

Josephine, Anaheim

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Definitivamente puede ser más limpio y mejor cuidado, regaderas con poca agua, pisos rotos.
Stayed 2 nights in Feb 2022
Response from Emma Ochoa. on Jun 30, 2022
Buena tarde !! Gracias por escribir y compartir tu experiencia, estamos trabajando en los puntos que amablemente nos mencionas, esperamos pronto nos brindes la oportunidad de atenderte nuevamente en ésta tu casa. A nombre de todo el equipo One Acapulco Costera te deseamos un excelente fin de semana.

4/10 Poor

Karina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Emma Ochoa. on Jan 31, 2022
Buen día Karina !! Muchas gracias por compartir tus comentarios con nosotros y por escribirnos sobre tu reciente estancia, esperamos pronto nos permitas atenderte nuevamente en ésta tu casa, a nombre de todo el equipo de trabajo que formamos parte del Hotel One Acapulco Costera te deseamos un excelente inicio de semana.

2/10 Terrible

Angelica

Travelled with group
Disliked: Cleanliness, room comfort
II don’t recommended this hotel
Stayed 1 night in Dec 2021
Response from Emma Ochoa. on Jan 31, 2022
Buen día Angélica !! Muchas gracias por compartir tus comentarios con nosotros y por escribirnos sobre tu reciente estancia, esperamos pronto nos permitas atenderte nuevamente en ésta tu casa, y podamos reivindicarnos en el servicio. A nombre de todo el equipo de trabajo que formamos parte del Hotel One Acapulco Costera te deseamos un excelente inicio de semana.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! ❤️
❤️ The included breakfast Proximity to the beach Proximity to restaurants and shopping Comfortable beds Cold air conditioning The view from the pool deck The overall cleanliness and upkeep of the place 💔 Cool maintenance needs to be improved greatly
Stayed 2 nights in Nov 2021
Response from Emma Ochoa. on Dec 8, 2021
Buenas tardes Matthew Gracias por compartirnos tus amables comentarios, esperamos pronto viajes de nuevo a la Ciudad de Acapulco y nos brindes la oportunidad de atenderte nuevamente en ésta su casa. A nombre de todo el equipo de trabajo que formamos parte de One Acapulco Costera te deseamos una excelente tarde.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
LOVED THE BED LOVED THE WIFI LOVED THE BREAKFAST LOVED THE TV... *I loved my bathroom all nice and big *There are shops and restaurants and public transit within walking distance There really isn't much to dislike..
Stayed 2 nights in Dec 2021
Response from Emma O.V. on Dec 8, 2021
Buena tarde Matthew Agradecemos el tiempo de escribirnos y compartir su experiencia con nosotros, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa. A nombre de todo el equipo de trabajo que formamos parte de One Acapulco Costera le deseamos una excelente tarde.

8/10 Good

Irasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal
Esta bien para pasar la noche. Lo mas normal del mundo
Stayed 1 night in Nov 2021
Response from Emma O.V. on Dec 8, 2021
Buena tarde Srita. Irasey Agradecemos el tiempo de escribirnos y compartir su experiencia con nosotros, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa. A nombre de todo el equipo de trabajo que formamos parte de One Acapulco Costera le deseamos una excelente semana.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Bien
Bien
Stayed 1 night in Oct 2021
Response from Emma O.V. on Dec 8, 2021
Buena tarde Agradecemos el tiempo de escribirnos y compartir su experiencia con nosotros, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa. A nombre de todo el equipo de trabajo que formamos parte de One Acapulco Costera le deseamos una excelente tarde.

8/10 Good

ZACHARY

Liked: Cleanliness
It is my vacation
My stay at One Hotel was pleasing. The room and view was nice, so was the food. The hotel is in a good area. I had a problem with the laundry service. It would help to speak Spanish.
Stayed 8 nights in Aug 2021
Response from Emma Ochoa. on Aug 24, 2021
Agradecemos el tiempo que ha tomado en respondernos y compartirnos sus comentarios, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa. Excelente inicio de semana.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No quisieron hacerme válido un día un desayuno porque "no estábamos en la lista" a pesar de que ese fue el paquete que adquirí. El último día tocaron a la puerta a las 8am para que ya me saliera cuando el check out es a las 12.
Stayed 3 nights in Jul 2021
Response from Emma Ochoa. on Aug 24, 2021
Agradecemos el tiempo que ha tomado en respondernos y compartirnos sus comentarios, le ofrezco una disculpa por los inconvenientes ocasionados debido al control del aforo se les pide a su llegada ustedes elijan el horario para el desayuno y para poder respetar el acceso confirmado, en caso de que se les haya hecho tarde siempre se ofrece el desayuno para llevar ya que debemos de tener el control y acceso limitado de acuerdo al aforo permitido, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa. Excelente inicio de semana.

6/10 Okay

Alejandro

Disliked: Staff & service, room comfort
Stayed 1 night in May 2021
Response from Emma Ochoa. on Aug 24, 2021
Buena tarde Alejandro Gracias por el tiempo que ha tomado en respondernos y compartirnos sus amables comentarios, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa.

6/10 Okay

Vicente

Stayed 2 nights in Dec 2020
Response from Emma Ochoa. on Aug 24, 2021
Buena tarde Vicente Gracias por el tiempo que ha tomado en respondernos y compartirnos sus amables comentarios, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa.

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2020
Response from Emma Ochoa. on Aug 24, 2021
Buena tarde Gracias por el tiempo que ha tomado en respondernos y compartirnos sus amables comentarios, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place for a short stay. Friendly staff, clean and comfortable.
Stayed 1 night in Aug 2020
Response from Emma Ochoa. on Aug 25, 2021
Buena tarde Agradecemos el tiempo que ha tomado en respondernos y compartirnos sus amables comentarios, esperamos pronto nos de la oportunidad de atenderle nuevamente en esta su casa.

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complains
Easy check in, confortable place
Stayed 1 night in Feb 2020
Response from Emma Ochoa. on Aug 25, 2021
Buena tarde Cecilia Agradecemos el tiempo que ha tomado en respondernos y compartirnos sus amables comentarios, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Emma Ochoa. on Sep 30, 2021
Buena tarde Agradecemos el tiempo que ha tomado en respondernos y compartirnos sus amables comentarios, esperamos pronto nos de la oportunidad de atenderle nuevamente.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2019
Response from Emma Ochoa. on Sep 30, 2021
Buena tarde Agradecemos el tiempo que ha tomado en respondernos y compartirnos sus amables comentarios, esperamos pronto nos de la oportunidad de atenderle nuevamente.

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Emma Ochoa. on Sep 30, 2021
Buena tarde Esperando se encuentre de maravilla, agradecemos el tiempo que ha tomado en respondernos y compartirnos sus amables comentarios, esperamos pronto viaje a la ciudad de Acapulco y nos de la oportunidad de atenderle nuevamente.

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
Great place for overnight!
Stayed 1 night in May 2019
Response from Emma Ochoa. on Sep 30, 2021
Buena tarde Esperando se encuentre de maravilla, agradecemos el tiempo que ha tomado en respondernos y compartirnos sus amables comentarios, esperamos pronto viaje a la ciudad de Acapulco y nos de la oportunidad de atenderle nuevamente.

10/10 Excellent

L D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our only choice in Aca!
We had to be in Acapulco for an early morning medical appointment, so we went the day before and stayed overnight at ONE hotel on the Costera. What a great location! Lots of restaurants nearby and a Walmart basically across the street for some fun shopping. We love the buffet breakfast, especially the chilaquiles and the hot cakes, as well as the fresh fruit. The pool area is lovely and clean. The hotel is super quiet at night, and always clean. This is our only choice when we need to be in Acapulco.
Stayed 1 night in Oct 2018
Response from Emma O.V. on Dec 8, 2021
Buena tarde Agradecemos el tiempo de escribirnos y compartir su experiencia con nosotros, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa. A nombre de todo el equipo de trabajo que formamos parte de One Acapulco Costera le deseamos una excelente tarde.

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Jul 2018
Response from Emma O.V. on Dec 8, 2021
Buena tarde Agradecemos el tiempo de escribirnos y compartir su experiencia con nosotros, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa. A nombre de todo el equipo de trabajo que formamos parte de One Acapulco Costera le deseamos una excelente tarde.

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Jul 2018
Response from Emma O.V. on Dec 8, 2021
Buena tarde Agradecemos el tiempo de escribirnos y compartir su experiencia con nosotros, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa. A nombre de todo el equipo de trabajo que formamos parte de One Acapulco Costera le deseamos una excelente tarde.

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed for one night but were very happy, free breakfast was very good, pool and surrounding were very clean. Hotel is a little awkward to get into but still ok. Rooms was very clean and modern but small.
Response from Emma O.V. on Dec 8, 2021
Buena tarde Ricky Agradecemos el tiempo de escribirnos y compartir su experiencia con nosotros, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa. A nombre de todo el equipo de trabajo que formamos parte de One Acapulco Costera le deseamos una excelente tarde.

6/10 Okay

Mexico, Mexico City

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Acapulco
Nicely located hotel, close to shopping, many restaurants and close to the beach, Facilities need renovation, specially towels and decoration. Pool is too small, with no service in the pool area. Was not able to use pool for limited space within 3 days - dissapointing.
Stayed 3 nights in Mar 2018
Response from Emma O.V. on Dec 8, 2021
Buena tarde Agradecemos el tiempo de escribirnos y compartir su experiencia con nosotros, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa. A nombre de todo el equipo de trabajo que formamos parte de One Acapulco Costera le deseamos una excelente tarde.

8/10 Good

TERRY, london uk

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
GOOD VALUE FOR MONEY
NO ACCESSIBLE ROOM ON ARRIVAL ALTHOUGH NEW HOTEL FAMILY ORIENTED HOTEL WITH MANY FAMILIES AND CHILDREN NEAR SHOPS /EATING PLACES GOOD VALUE FOR MONEY FREE WIFI BE PREPARED FOR EARTHQUAKES WOULD STAY THERE AGAIN
Stayed 5 nights in Feb 2018
Response from Emma O.V. on Dec 8, 2021
Buena tarde Terry Agradecemos el tiempo de escribirnos y compartir su experiencia con nosotros, esperamos pronto nos de la oportunidad de atenderle nuevamente en ésta su casa. A nombre de todo el equipo de trabajo que formamos parte de One Acapulco Costera le deseamos una excelente tarde.

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from Emma O.V. on Aug 14, 2022
Buena tarde Gracias por sus amables comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en ésta su casa.

8/10 Good

patrick

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Overall a pleasant stay.
Response from Emma Ochoa. on Sep 27, 2022
Buena tarde !!Gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.A nombre de todos los que trabajos en el hotel One Acapulco Costera le deseamos una excelente semana.

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as good a stay as last times
We have stayed at ONE several times during the past 3 years. We love the location, the reliable internet in the rooms, and the early morning free breakfast. However, we were disappointed this time. We didn't have hot water for showering. We did report it to the front desk and they sent maintenance who fixed the problem, but we were then checking out. We were also disappointed with some changes to the breakfast, and some of the hot items were cold. When we mentioned that to the staff, we were told the items were hot. Not a good response.
Response from Emma Ochoa. on Sep 27, 2022
Buena tarde !!Gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.A nombre de todos los que trabajos en el hotel One Acapulco Costera le deseamos una excelente semana.

6/10 Okay

lilly09, w

Liked: Staff & service, property conditions & facilities
Nice, average.
Good for last minute average hotel. Close to the beach. Good for the price.
Response from Emma Ochoa. on Sep 27, 2022
Buena tarde !!Gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.A nombre de todos los que trabajos en el hotel One Acapulco Costera le deseamos una excelente semana.

10/10 Excellent

Delmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Acapulco Costera One
I just finished a stay at the above Hotel, and was pleased with my stay. I would recommend this hotel, based on my experience. Good location; within 3 block walk to beach, and the Costera makes for a pleasant walk for exercise, as well. Pleasant staff who do seem to care about their guests, as well!
Response from Emma Ochoa. on Sep 27, 2022
Buena tarde !!Gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.Excelente semana.

8/10 Good

Linda, Zihuatanejo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another great stay
This was our fourth time staying at this hotel. We were disappointed to not have any hot water in our room. Our next door neighbours, our friends, had hot water; so it was just our room that had a problem. As usual we appreciated the wifi in the rooms and enjoyed the excellent breakfast. It's great that breakfast is ready by 6am, so we can enjoy it before our morning appointment.
Dear Mrs. Linda, thank you very much for your comments regarding your recent stay with us. I'm sorry for inconvenience caused by cold water We hope to see you soon in the near future. Best Regards. René Martínez General Manager

10/10 Excellent

David, mexico

Liked: Staff & service, property conditions & facilities, room comfort
Good quickly hotel
its a good place
Response from Emma Ochoa. on Sep 27, 2022
Buena tarde !!Muchas gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.

10/10 Excellent

Jorge, expedia.com

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place, value priced, friendly staff.
This was all I needed, central to the locations I wanted to visit, very convenient for my needs.
Response from Emma Ochoa. on Sep 27, 2022
Buena tarde !!Muchas gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.

10/10 Excellent

lg, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff working there
Hotel one is a nice hotel in front of the costera beach in Acapulco, the hotel staff is very professional and kind my kids and I loved staying there
Response from Emma Ochoa. on Sep 27, 2022
Buena tarde !!Muchas gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.

8/10 Good

Linda, Zihuatanejo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
most convenient for us
I booked a 2nd room for our friends. That is why I have been invited to write a 2nd review for our stay. We had rooms very close together, so that was real convenient. We all prefer this hotel because the internet works in every room, and because the very good breakfast is available at 6am, which means we can actually enjoy the complimentary breakfast before we have to go our morning medical appointment, which is the reason we were in Acapulco.
Response from Emma Ochoa. on Sep 27, 2022
Buena tarde !!Muchas gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.

8/10 Good

Linda, Zihuatanejo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like ONE
We had to go to Acapulco with our friends for a medical appointment, and had to stay overnight. This was our 2nd stay at ONE. I really love the breakfast, especially the chilaquiles, and also find it very convenient that it is available at 6am. The rooms are a bit small, but comfortable anyway. The staff was more friendly this stay that during our last stay 3 months ago. I also appreciate that the internet works in every room. We must make this trip every 3 months, and we plan to stay here again next time.
Response from Emma Ochoa. on Sep 27, 2022
Buena tarde !!Muchas gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.

8/10 Good

Linda, Zihuatanejo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay here again
For us, this was a great location. Everything seems "small" in this hotel, from the size of the elevator to the size of the rooms- not much room to "change places" or move around, but adequate for the amount of time we spent in our room. The breakfast was very good.
Response from Emma Ochoa. on Sep 28, 2022
Buena tarde !!Muchas gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.

6/10 Okay

Patrick, Milwaukee, WI USA

Liked: Staff & service
Budget hotel within walking distance to the beach
This hotel was located on the main road in the tourist area in Acapulco. It is not directly on the beach... The beach is about 3-5 minutes walk away. There is a small pool area. The included hot breakfast was great! The room itself was adequate, but very "budget".
Response from Emma Ochoa. on Sep 28, 2022
Buena tarde !!Muchas gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not expensive, staff is welcoming, near the sea
Very good expérience in Acapulco ! Hôtel clean, well located, very nice staff
Response from Emma Ochoa. on Sep 28, 2022
Buena tarde !!Muchas gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Emma Ochoa. on Sep 28, 2022
Buena tarde !!Muchas gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.

10/10 Excellent

Maria, Orlando Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first time stay at One Hotel
Love it had a great time would definitely recommend it to friends
Response from Emma Ochoa. on Sep 28, 2022
Buena tarde !!Muchas gracias por sus comentarios, esperamos pronto nos brinde la oportunidad de atenderle nuevamente en su próximo viaje a la Ciudad de Acapulco.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not sleep at all last night ...
The place is beautiful, clean, and centrally located. I was pleasantly recieved upon check in and quickly I was off to my room overlooking the pool. I arrived in Acapulco to enjoy the welcoming of 2014, the only problem was that every morning and I mean early I had a knocking on my door. I goy up to see who it was and it was maid staff asking If I wanted my room cleaned. I asked what time it was and that I had not retired to the room until early that morning and that I would notify them when I left the room so the could come and clean it. Again the next morning bright and early I had a knock for the same reason, different person but same question. gain I asked what time it was and told them I was sound asleep and that I had just come back to the room hours before around 330 am. The next day was New Years Day, and I arrived at the room around 4am only to have a call at 8am asking if I was ready to have the room cleaned. The following day I was off to starbucks for some coffee and told the lady in the hallway that I was just going for some coffe and would be right back to shower and that they could clean the room while I was out. I told her I would be back in about half an hour, she said ok Ill be waiting for you to notify me so I can make up your room. Less that thirty minutes later when I came back to room 207 the same lady I had told I was going out for coffee was inside already cleaning my room !!

8/10 Good

JR, BOISE, ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE, CLEAN, GOOD STAFF, CLOSE TO BEACH
THE STAFF WERE VERY USEFUL IN ANSWERING SEVERAL QUESTIONS ABOUT THE AREA AND HELPING ME WITH THE WIFI IN MY CELL PHONE. THEY WENT AN EXTRA MILE!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not suited for families!
This hotel should be named half and not one!! Rooms VERY small!! The only family that would like it is the Smurf Family!! Towels very old and thin!!No air conditioning in hallways or elevator!

10/10 Excellent

TimandVelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT BREAKFAST! Beach right around the corner
The hotel security was terrific, staff knowledgeable--kind of stark, but had everything anyone could want like TV, plenty of towels, terrific free wifi and breakfast. We would stay again.

10/10 Excellent

Maria Elena G., Marcy, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acapulco
Thoroughly enjoyed the vacation and hotel. Can't wait to go back.

10/10 Excellent

Kate, Oaxaca, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very clean. Awesome staff. Beautiful pool. Be careful about google mapping the address...it is not accurate. Make sure to look at the map on the hotel's website.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023