Title: Hotel Club del Sol Acapulco - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Club del Sol Acapulco by NG Hoteles Hotel in Acapulco with 2 restaurants and 3 outdoor pools ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/d2da0c93.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/78010b05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/215a438d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/dec11664.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/b74d94b8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Club del Sol Acapulco by NG Hoteles is near Papagayo Beach. Visitors can lounge by one of three outdoor pools with comfy sun loungers. The property has a welcoming bar and two restaurants serving authentic Mexican dishes that consistently earn positive reviews from guests. 6.0 ## Popular amenities - All-inclusive - Bar - Parking available - Breakfast available - Room service - Pool ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, bed sheets](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/b84baa85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Pool View - 387 sq ft - Sleeps 4 ![Economy Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/f30df9c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room, 2 Double Beds ### Highlights Air conditioning TV Ceiling fan Private bathroom Pet friendly In-room safe Daily housekeeping - 431 sq ft - Sleeps 4 - 2 Double Beds ![Superior Room, 2 Double Beds, Balcony | View from room](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/b4bfb2e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds, Balcony ### Highlights Balcony Air conditioning TV Ceiling fan Private bathroom Daily housekeeping In-room safe - 474 sq ft - Sleeps 4 - 2 Double Beds ![Standard Room, 2 Double Beds, Balcony](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/0bc9f10d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Balcony ### Highlights Balcony Air conditioning TV Ceiling fan Private bathroom Pet friendly In-room safe Daily housekeeping - 474 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, bed sheets](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/77fc803c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 430 sq ft - Sleeps 4 ![In-room safe, bed sheets](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/5f11cb77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 430 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Club-Del-Sol-Acapulco-By-NG-Hoteles.h68199.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Club-Del-Sol-Acapulco-By-NG-Hoteles.h68199.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.86183%2C-99.87769&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DdUstVzxkNtr98YJ-_c2rB5hzCE=) Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670 #### What's nearby - Galerías Acapulco - 5 min walk - 0.5 km - Condesa Beach - 5 min walk - 0.5 km - Diana the Huntress - 8 min walk - 0.8 km - Parque Papagayo - 10 min walk - 0.9 km - Papagayo Beach - 14 min walk - 1.2 km #### Getting around - General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive #### Restaurants - ‪Helados Santa Clara - ‬3 min walk - ‪Sanborns Café - ‬2 min walk - ‪KFC - ‬1 min walk - ‪Hotel Club del Sol - ‬1 min walk - ‪Barra Vieja 520 - ‬2 min walk ## About this property ### Hotel Club del Sol Acapulco by NG Hoteles Hotel located in Costera Acapulco You can look forward to a terrace, a garden, and a bar at Hotel Club del Sol Acapulco by NG Hoteles. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Guests can connect to free WiFi in public areas. You'll also find perks like: - 3 outdoor pools along with sun loungers - Cooked-to-order breakfast (surcharge), self parking (surcharge), and a 24-hour front desk - A front-desk safe, an elevator, and pet grooming services - A banquet hall, smoke-free premises, and tour/ticket assistance Room features All 200 rooms boast comforts such as air conditioning, in addition to thoughtful touches like safes and room service. More conveniences in all rooms include: - Bathrooms with showers - TVs with cable channels - Ceiling fans and daily housekeeping ### All-inclusive details All-inclusive room rates at Hotel Club del Sol Acapulco by NG Hoteles are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Sundeck](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/00074fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Torres Gemelas Acapulco Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 1,002 reviews CA $64 CA $79 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Triple Room](https://images.trvl-media.com/lodging/33000000/32130000/32127100/32127056/515f263d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel El Mejicano, Acapulco Acapulco Tradicional - Pool - Kids pool - Parking included - Free WiFi 6.6 287 reviews CA $25 CA $32 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=32127056&PinnedHotelID=32127056&HadPinnedHotel=true®ionId=-1&adults=2) ![Individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119080000/119070900/119070856/8eb1163f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condesa Americana Acapulco Costera Acapulco - 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Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=46122477&PinnedHotelID=46122477&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Uncovered self parking on site (MXN 100 per day; includes in/out privileges) ### Food and drink - Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: MXN 200 for adults and MXN 100 for children - 2 restaurants - A bar/lounge - Snack bar/deli ### Things to do - 3 outdoor pools ### Family friendly - 3 outdoor pools - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Banquet hall - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Room service ### More - Air conditioning - Ceiling fan - Portable fan - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: MXN 300 Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM Contactless check-out available Late check-out subject to availability Late check-out fee: MXN 300 ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 250 per pet, per night, plus a deposit of MXN 1000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total pets Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Pet grooming services are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 100 for children - Uncovered self parking fee: MXN 100 per day (in/out privileges) - Pet deposit: MXN 1000 per stay - Pet fee: MXN 250 per pet, per night - Service animals are exempt from fees - Early check-in fee: MXN 300 (subject to availability) - Late check-out fee: MXN 300 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as Club del Sol Acapulco Hotel Club del Sol Hotel Club del Sol Acapulco Hotel Club Sol Acapulco Hotel Club Sol Club Sol Acapulco Hotel Club del Sol Del Sol Acapulco By Ng Hoteles Hotel Club del Sol Acapulco by NG Hoteles Hotel Hotel Club del Sol Acapulco by NG Hoteles Acapulco Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco ## Frequently asked questions ### Does Hotel Club del Sol Acapulco by NG Hoteles have a pool? > Yes, this property has 3 outdoor pools. ### How much does it cost to stay at Hotel Club del Sol Acapulco by NG Hoteles? > As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Club del Sol Acapulco by NG Hoteles on Nov 23, 2025 start from CA $40.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Acapulco-Hotels-Hotel-Club-Del-Sol-Acapulco-By-NG-Hoteles.h68199.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Club del Sol Acapulco by NG Hoteles pet-friendly? > Yes, this hotel allows dogs (limit 1 total). There's a deposit of MXN 1000 per stay and a fee of MXN 250 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking? > Self parking is available for MXN 100 per day. ### What time is check-in at Hotel Club del Sol Acapulco by NG Hoteles? > Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 300 (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hotel Club del Sol Acapulco by NG Hoteles? > Check-out is at 11:30 AM. Late check-out is available for MXN 300 (subject to availability). ### Are there all-inclusive benefits at Hotel Club del Sol Acapulco by NG Hoteles? > Some rate plans available at this property are all-inclusive. ### Where is Hotel Club del Sol Acapulco by NG Hoteles located? > Located in Costera Acapulco, this hotel is within a 5-minute walk of Plaza Bahia and Condesa Beach. Diana Galleries Mall and Galerías Acapulco are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Club del Sol Acapulco by NG Hoteles Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.0 Cleanliness ### 8.2 Location ### 6.6 Staff & service ### 6.0 Eco-friendliness ### 5.2 Property conditions & facilities 10 - Excellent 110 8 - Good 141 6 - Okay 121 4 - Poor 108 2 - Terrible 135 ### 10/10 Excellent #### Francisco Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente todo ##### Francisco Stayed 4 nights in Aug 2025 ### 8/10 Good #### Jose Luis Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusto que sea petfriendly ##### Jose Luis Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Rodrigo Oct 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No ##### Rodrigo Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### sandy Jul 28, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Property is not as decried, towels, bedding was dirty, old and smelly. Mildew on shower, shower curtain. Hallways have holes and mildew. This property has a great location. Hopefully Expedia update the pictures and lower the price. This was a big led down. I was catfish by Expedia and this hotel. I got pictures to prove it. ![](https://a.travel-assets.com/ugc/hotel-reviews/54a1d47a-7027-41e6-8d32-d568b46d54a0-1753677214350.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d45e9a6e-53dd-47bb-9325-8d6f8f93957c-1753677215032.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1e07c998-e588-46f2-8556-20f3084727f3-1753677215056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cd6d3c4d-5cfe-46d7-a784-5bdb70f3a25c-1753677212756.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### sandy Stayed 5 nights in Jul 2025 ### 2/10 Terrible #### Alejandra Jul 28, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Property was unhealthy, not safe, a lot of moho odor, showing walls interior/exterior damaged, wall with big holes, floors without illumination (obscure) with tiles broken, electrical wiring exposed, ascensor not functioning, A/C not working, dirty bed clothing with red stains, dusty courtains. Receptionists with lack of good manbers. Room was rejected/refused due to unsafe and unhealthy conditions. We do have pictures to support statement. ##### Alejandra Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Adrián Feb 24, 2025 Liked: Cleanliness, amenities Yy ##### Adrián Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Elva Sep 15, 2023 Not crowded which was nice but the hotel could have been cleaner and cozier for the local currency. ##### Elva Stayed 2 nights in Sep 2023 ### 4/10 Poor #### Benito Feb 2, 2024 Disliked: Cleanliness, property conditions & facilities I have chosen this hotel for low price, but in reality Acapulco in general has been in restauration cause huracan Otis, ##### Benito Stayed 3 nights in Jan 2024 ### 8/10 Good #### Amazon Apr 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities No wi-fi in the room…. Just elevator was working… the staff was friendly ##### Amazon Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Karin Helena May 11, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The room was horrible and depressing. We didn’t even stay there. Went immediately to another hotel. Tried to cancel but it didn’t work so we lost the money. ##### Karin Helena Stayed 2 nights in May 2023 ### 6/10 Okay #### Irlanda May 31, 2023 Liked: Cleanliness they don’t have phone un the room. and shampoo etc i got all-inclusive i was expecting. more they have lot limitations ##### Irlanda Stayed 1 night in May 2023 ### 2/10 Terrible #### Anthony jerome Jul 18, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Very dirty shower had a leak one day no light no power ##### Anthony jerome Stayed 4 nights in Jul 2023 ### 2/10 Terrible #### Jennifer Mar 29, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They charged me 45 extra dollars for my kids, even though room was same rate on expedia for 4. When an expedia rep tried to contact property they refused to answer the phone and said they couldn't check emails. The room was hot and air barely worked. The pillow cases smelled like mildew. The pool looked really dirty, no iron, dirty towels ##### Jennifer ### 2/10 Terrible #### michael May 25, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Don’t stay here. The pictures of the property are from when it was first built. It reminded me of Cuba. Paint peeling, black mold in the showers and swimming pools. The air conditioning didn’t not work in our room so they gave us another room and the AC didn’t work there either. No drinks or food allowed in the pool area, limited food at the one restaurant. Cigarette burns in the furniture. The air intake vents were covered in dust so you basically breath that in. It literally looks like a Third World country hotel. They only redeeming thing is that the staff was nice. Not very accommodating but nice. ##### michael Stayed 2 nights in May 2023 ### 4/10 Poor #### Ovidiu Feb 20, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities bed sheet was full of stains, there were even pubic hair in the bed, mattress / pillow / and blankett smelled badly, bathroom and toilet were in a disgusting condition, receptionist asked for 100 pesos deposit for room-key TV remote, btw. the remote did not even work with the old TV. in the morning when I woke up, I killed a cockroach in my room. when I told the receptionist at checkout, she just smiled and did not really care about it. the only positive thing about my stay: they put my luggage in a safe space after my check-out and so I could enjoy the last day in Acapulco until my late-night bus. I know, this is smth. that should not be mentionable, but I was surprised that there was at least smth OK. ##### Ovidiu Stayed 1 night in Feb 2023 ### 4/10 Poor #### Johan Apr 11, 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Hurricane battered 5 months ago, in need of repair I start with the positive - Good location not far from the beach. One major road to cross, but ir could be done in stages. - I had no problem with the reception or cleaning staff. Nice people with a good attitude. - The hotel pool water looked decently clean, i have seen a lot worse in Mexico. Mostly chairs and few sunbeds, but not crowded. Most guests head for the beach why it did not gets crowded. - A/C was good. Too good, I turned it off completely at night. - Hotel room beds were "decent". A bit dated, but not dirty. - Hotel room ceiling, walls and floor had good finish. The issues: - Debris from hurricane Otis had been piled up on the hotel parking lot. 5 months later still not removed, and a pile of garbage attracts more garbage. - Hotel elevator buttons were a mess. Very difficult to press a button to get a reaction from the elevator. It was not helpful that many of the light diodes in the buttons were broken. - Bathroom details: the toilet paper holder broken and no shower curtain. The warm water was not very hot. - Strange placement of cloth hangers, in the bathroom. - The balcony not useful for much more than drying wet clothes. Narrow, and with some view of the ocean. - Breakfast opened late compared to the surrounding street cafés.Not tried the all inclusive package, but it is highly doubtful it is worth the extra penny. The hotel bar looked pretty desolated most of the time. Fixing the last details, not all are costly, would raise my ratings +1. ![Hotel parking lot.](https://a.travel-assets.com/ugc/hotel-reviews/1C8CF8FA6D029C5773E13000F1F8B61B389778AE1712860543591.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Parking lot security gate. Exterior damage to parts of the hotel. ](https://a.travel-assets.com/ugc/hotel-reviews/EC792651FEAF97B544A448932B7E1780F8F6902E1712860872861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Fifth bed in hotel room, consisting of 2 king size and one sofa shown in picture.](https://a.travel-assets.com/ugc/hotel-reviews/FDDE2550DC9E5C6A8D5232CFF9B68403AE8F03421712861026992.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Master beds. Sorry for the messy bed! I have no complaints about room cleaning, photo it was taken after the first night in the room.](https://a.travel-assets.com/ugc/hotel-reviews/E02B41EA3CF39A6D8630B31DB8EC110B4978FDA61712861132387.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Johan Stayed 2 nights in Apr 2024 ### 6/10 Okay #### javier Nov 20, 2025 Disliked: Amenities la habitación estaba en regulares condiciones..pero el personal fue muy amable y atento!! ##### javier Stayed 2 nights in Oct 2025 ### 4/10 Poor #### MARTIN Nov 17, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities En las fotos de la app se ve muy bien el hotel, pero la realidad es que están volviéndolo a adecuar por los huracanes. No están muy bien las habitaciones y las instalaciones como tal. Pero el personal es atento y las albercas compensan lo demás. ##### MARTIN Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Elias Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención del personal es muy amable,picinas muy limpias,siempre atentos a tus necesidades y dudas,personal muy honesto. ##### Elias Stayed 4 nights in Oct 2025 ### 8/10 Good #### Lorena A. Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities El lugar está bonito, cuidado y limpio Un detalle es que nos dejaron pocas toallas y es lo que más se necesitaba. El personal muy amable y las instalaciones están bien. ![](https://a.travel-assets.com/ugc/hotel-reviews/92e6d9a8-d3f0-4d88-b1c4-fb5971fa8ecd-1761181718048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/92b79279-0983-41f5-ac3f-33c3ab2c7e72-1761181718142.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80a42f27-c102-4117-a222-616ca4dd4ff5-1761181712823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/51889db6-c64b-42d7-8dae-21b695805b3a-1761181769277.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lorena A. Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Omar Oct 19, 2025 Liked: Staff & service, amenities Falta limpieza en los elevadores y el servicio de comida es muy limitado, las bebidas nunca había nadie en la barra ##### Omar Stayed 2 nights in Oct 2025 ### 8/10 Good #### Edgar Iván Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena ubicación ybel personal muy amable ##### Edgar Iván Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Jorge Oct 12, 2025 Disliked: Cleanliness, amenities El mal servicio, la actitud de los empleados desde la recepción hasta el de mantenimiento, el hotel viejo, instalaciones, ropa de cama vieja, muy poca limpieza, no regresaría de nuevo ##### Jorge Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Armando Oct 5, 2025 Liked: Staff & service, amenities Todo muy bien ##### Armando Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Ivon Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó porque tiene 3 piscinas y el mar está muy pero muy cerca ##### Ivon Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Thompson Zihuatanejo, A Beach Resort, by Hyatt](https://www.expedia.ca/Zihuatanejo-Hotels-Thompson-Zihuatanejo.h530278.Hotel-Information) > > [Calgary Marriott Downtown Hotel](https://www.expedia.ca/Calgary-Hotels-Calgary-Marriott-Downtown-Hotel.h40604.Hotel-Information) > > [Hôtel Universel in Rivière-du-Loup](https://www.expedia.ca/Riviere-Du-Loup-Hotels-Hotel-Universel-In-Riviere-Du-Loup.h4003781.Hotel-Information) > > [Hotel Palacio Mundo Imperial](https://www.expedia.ca/Acapulco-Hotels-Hotel-Palacio-Mundo-Imperial.h2191784.Hotel-Information) > > [Hotels near Metro Toronto Convention Centre](https://www.expedia.ca/Metro-Toronto-Convention-Centre-Hotels.0-l6123390-0.Travel-Guide-Filter-Hotels) > > [Hotel Irma](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Irma.h173536.Hotel-Information) > > [Hilton Garden Inn Moncton, NB](https://www.expedia.ca/Moncton-Hotels-Hilton-Garden-Inn-Moncton.h53845775.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Catalina Beach Resort](https://www.expedia.ca/Zihuatanejo-Hotels-Catalina-Beach-Resort.h64050.Hotel-Information) > > [Hotels in Minneapolis](https://www.expedia.ca/Minneapolis-Hotels.d2426.Travel-Guide-Hotels) > > [Las Brisas Acapulco](https://www.expedia.ca/Acapulco-Hotels-Las-Brisas-Acapulco.h23260.Hotel-Information) > > [Hilton Grand Vacations Club Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Embarc-Zihuatanejo.h1193987.Hotel-Information) > > [Hotels in Red Deer](https://www.expedia.ca/Red-Deer-Hotels.d6139537.Travel-Guide-Hotels) > > [Solez Zihuatanejo](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Solez-Zihuatanejo.h45152034.Hotel-Information) > > [Princess Mundo Imperial](https://www.expedia.ca/Acapulco-Hotels-Princess-Mundo-Imperial.h12592270.Hotel-Information) > > [All Inclusive Resorts and Hotels in St. Lucia](https://www.expedia.ca/Destinations-In-St-Lucia-All-Inclusive-Hotel.0-0-d168-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma](https://www.expedia.ca/Punta-Cana-Hotels-Nickelodeon-Hotels-Resorts-Punta-Cana.h13145542.Hotel-Information) > > [Hotel Aura del Mar](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Aura-Del-Mar.h1152128.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Changchun (CGQ)](https://www.expedia.ca/lp/flights/yyz/cgq/toronto-to-changchun) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) > > [Flights from Calgary (YYC) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/yyc/phx/calgary-to-phoenix) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) > > [Flights from Santiago (SCL) to Buenos Aires (EZE)](https://www.expedia.ca/lp/flights/scl/eze/santiago-to-buenos-aires) > > [Flights from Windsor (YQG) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yqg/yhz/windsor-to-halifax) ### Cruise > [Carnival Cruises](https://www.expedia.ca/Carnival-Cruise-Lines.cCV.Cruise-Line-Info) ### Activities > [Things to do in Burnaby](https://www.expedia.ca/Things-To-Do-In-Burnaby.d9520.Travel-Guide-Activities) ### Packages > [Seven Mile Beach](https://www.expedia.ca/Seven-Mile-Beach-Negril.d6078279.Vacation-Attraction) > > [Las Vegas Vacations](https://www.expedia.ca/Las-Vegas.d178276.Destination-Travel-Guides) > > [Kicking Horse Mountain Resort](https://www.expedia.ca/Kicking-Horse-Mountain-Resort-Golden.d6058313.Vacation-Attraction)