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The rooms smells like cigarette smoke so we have to change rooms. Then the AC doesnt work so we have to change room again. You can still smell cigarette smoke inside the room so we have to turn on the exhaust all day. When taking a shower, the water floods the bathroom even when the shower curtain is inside the tub. so we have to ask for extra mats to dry off the floor. Their bath towel is humongous its used for swimming pools towels.
Christine
Stayed 3 nights in Apr 2024
Response from Mahmoud on May 1, 2024
Dear Ms. Christine,It was a pleasure having you with us. It was most kind of you to share your thoughts with regards to your recent visit. Since we are continually striving to provide our guests with the best in service and accommodations, your help in this regard is most appreciated.I trust you will accept that the disappointment you had in during your stay will not reflect our normal standards.We do pride ourselves on our exceptionally high standards of service and we do sincerely hope you will not judge us solely on the basis of this particular experience.At Executive Suites, we are committed to providing wonderful memories for all our guests and we hope you will give us the opportunity to share with you a better hospitality experience once again in the future.Sincerely,Mahmoud TharwatHotel Manager
8/10 Good
Harpreet
Travelled with family
Apr 2, 2024
Liked: Cleanliness, amenities
Staff was very friendly...
Harpreet
Stayed 1 night in Apr 2024
Response from Mahmoud on May 1, 2024
Dear Mr Harpreet,We are delighted to have to know about your great stay at Executive Suites and that you have wonderfully shared on this forum. We are truly glad that you had a pleasant time during your stay. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words; a review like yours is the perfect pat on their back.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I really appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
10/10 Excellent
Alla
Jan 19, 2024
Alla
Stayed 7 nights in Jan 2024
Response from Mahmoud on Mar 6, 2024
Dear Valued Guest,We are delighted to have to know about your great stay at Executive Suites and that you have wonderfully shared on this forum. We are truly glad that you had a pleasant time during your stay. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words; a review like yours is the perfect pat on their back.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
10/10 Excellent
Oleksandr
Travelled with family
Jan 15, 2024
Liked: Cleanliness, room comfort
Amazing experience
It was amazing experience, definetely recommend that place, I was staying in different hotels , that one not the most expensive but DeFi the most nice.
Oleksandr
Stayed 27 nights in Dec 2023
Response from Mahmoud on Mar 6, 2024
Dear Mr. Oleksandr,We are delighted to have to know about your great stay at Executive Suites and that you have wonderfully shared on this forum. We are truly glad that you had a pleasant time during your stay. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words; a review like yours is the perfect pat on their back.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
10/10 Excellent
Baker
Dec 31, 2023
Baker
Stayed 14 nights in Dec 2023
Response from Mahmoud on Jan 2, 2024
Thank you for rating us.
2/10 Terrible
Fida
Travelled with family
Dec 15, 2023
Liked: Cleanliness
Disliked: Amenities
The shift in charge was a scammer.
He charged twice for the 1 night.
Please stay away from the night shift manager at the front desk.
He is absolutely disgusting, disrespectful and rude.
Fida
Response from Mahmoud on Jan 2, 2024
Dear Mr. Fida,We appreciate an honest review from our guests and we take every feedback seriously. At Executive Suites, Abu Dhabi our team provides the best assistance to our guests which has always garnered us positive feedback. However, your experience with us was not on par with your expectations and we regret to know that. Please be assured that the issues raised have been investigated and appropriate action has been taken to prevent any guests from being similarly inconvenienced in the future.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality.Once again, I really appreciate your comments and feedback.Sincerely,Mahmoud TharwatHotel Manager
6/10 Okay
Ahmed
Business traveller
Nov 30, 2023
Liked: Cleanliness, room comfort
Good for a short business stay
Very basic studio apartment. Bad breakfast. Staff is friendly. Good for a short stay of 2 to 3 days max. The location is not bad has some food outlets around it and a big supermarket.
Ahmed
Stayed 2 nights in Nov 2023
Response from Mahmoud on Jan 2, 2024
Dear Mr. Ahmed,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back. We have taken good note of your remarks to find better solutions and improvements. We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I really appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
The items in the room ain't working such as blower , water heater and the hospitality is poor
Eddie
Stayed 4 nights in Oct 2023
2/10 Terrible
Atif
Business traveller
Oct 20, 2023
Disliked: Property conditions & facilities
They did not have non-smoking room, I could not sleep and checked out at 5:45am. They did not even have anything for breakfast. I need full refund for this stay
Atif
Stayed 2 nights in Oct 2023
Response from Mahmoud on Oct 23, 2023
Dear Mr. Atif,We are very sorry to read that you felt the overall experience did not live up to your expectations and that you didn’t enjoy your stay with us. All guest feedback is of utmost importance and can be solved during the stay as you had ample time to bring to our attention your concerns about the room and we would gladly change yours to one that meets your satisfaction.I trust you will accept that the difficulties you experienced are certainly not reflective of our normal standards. Please be assured that the issues raised have been investigated and appropriate action has been taken to prevent any guests from being similarly inconvenienced in the future.At Executive Suites we are committed to providing wonderful memories for all our guests and we hope you will give us the opportunity to share with you a better hospitality experience once again in the future.Sincerely,Mahmoud TharwatHotel Manager
6/10 Okay
RAMI
Oct 20, 2023
Liked: Cleanliness, room comfort
The stay including breakfast were okay.
RAMI
Stayed 1 night in Oct 2023
Response from Mahmoud on Oct 23, 2023
Dear Mr. Rami,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back.We are glad that we could make your visit equally memorable and that you had a great time.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality.Once again, I really appreciate your comments and feedback.Sincerely,Mahmoud TharwatHotel Manager
Good quality/price easy access to town, airport. Breakfast varied , staff polite and professional.
Aleksandar
Stayed 2 nights in Oct 2023
Response from Mahmoud on Oct 23, 2023
Dear Mr. Aleksandar,We are delighted to have to know about your great stay at Executive Suites and that you have wonderfully shared on this forum. We are truly glad that you had a pleasant time and hope you will plan another stay with us.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I really appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
8/10 Good
robinson
Oct 4, 2023
robinson
Stayed 3 nights in Sep 2023
Response from Mahmoud on Oct 23, 2023
Dear Mr. Robinson,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back.We are glad that we could make your visit equally memorable and that you had a great time.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality.Once again, I really appreciate your comments and feedback.Sincerely,Mahmoud TharwatHotel Manager
I had a great stay and was happy with the room and service received from the friendly and helpful staff. The breakfast choices were limited and could have had more variety.
corey
Stayed 2 nights in Jan 2023
Response from Mahmoud on Mar 19, 2023
Dear Valued Guest,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back. We have taken good note of your remarks to find better solutions and improvements. We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I really appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
8/10 Good
LILIANA
Travelled with group
Nov 23, 2022
Liked: Cleanliness, room comfort
Everything good EXCEPT-------
Overall good, but basically all rooms are smoking, even when we asked for a non-smoking room. It smelled horribly bad like someone was there smoking right before we were there. So if you do not smoke / do no like / are allergic to cigarretes or cigars I do not recomend here...
Very old building. Price/benefit ratio not worth it. the only point in favor is the location (which is great).
bathtub was dirty (we found some hairs inside. We arranged a room for 4 and when we arrived there was 1 bed only, they tried to charge us extra for the extra bed yet I was so angry that I requested to cancel the booking and was willing to go somewhere else.
I will not trust in Expedia any more. I used to be a very active client of you but some years ago I had really bad experiences and I started using another App. it was a mistake trying to come back to you guys, very disappointing. I have no idea how in the world this property has 4 stars in your reviews!!!
Verified traveller
Stayed 1 night in Nov 2019
10/10 Excellent
Mohamed
Nov 21, 2019
Mohamed
Stayed 1 night in Nov 2019
8/10 Good
Ma. Eloisa
Nov 16, 2019
Ma. Eloisa
Stayed 2 nights in Nov 2019
10/10 Excellent
Verified traveller
Oct 4, 2019
NS room resolved next day. Hotel staff, security, and accommodation excellent and beyond expectations
Dear Mr. Seongmin, Thank you very much for your review further to your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations.
Superb location and convenient for places we required to visit
Gordon
Stayed 2 nights in Jan 2019
Response from reservations on Jan 24, 2019
Dear , Thank you very much for your review further to your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations.
We had fine room. Everything as clean and all staff very prompt and helpful. Front desk to housekeeping pool and maintenance. Door staff also helping with luggage and shopping items They replaced light bulb and plugged in tv that had cable come loose due to closure of curtains. Very excellent value! Will stay there again.!!!
Ran
Stayed 9 nights in Aug 2018
Response from reservation on Oct 8, 2018
Dear Mr. Ran, Thank you very much for your review further to your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations.
10/10 Excellent
melody
Aug 26, 2018
Good Hotel, great staff
We had an awesome stay, very convenient. The staff are very accomodating and considerate. They allowed us for a late check out considering that we took an exam nearby.
Dear Mr. Mahmoud, Thank you very much for your review further to your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations.
8/10 Good
Masood, calgary, AB
Jan 1, 2018
Liked: Staff & service
Hotel location was good for my works , and staff was very nice
Masood
Response from reservation on Jan 2, 2018
Dear Sir / Madam
Thank you very much for your review further to your stay at Executive Suites.