Title: Bab Al Qasr Residence - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Bab Al Qasr Residence Luxury aparthotel on the beach, with outdoor pool ![Banquet hall](https://images.trvl-media.com/lodging/16000000/15900000/15892000/15891980/cfeb3245.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/12aa0f96-1b35-4ef6-8d3b-53ace85f0175-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Interior](https://images.trvl-media.com/lodging/16000000/15900000/15892000/15891980/4b00294c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/16000000/15900000/15892000/15891980/9ff6c318.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/16000000/15900000/15892000/15891980/fac3dbc0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located near Marina Mall and Corniche Beach, Bab Al Qasr Residence offers a luxurious getaway. Guests can relax at the poolside bar or enjoy a Swedish massage at the spa. The property provides access to a white sand beach with sun loungers for all-day sunbathing. VIP Access 8.8 Excellent ## Popular amenities - Hot tub - Bar - Kitchen - Pool - Housekeeping - Laundry VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 1 - Dec. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=15891980&PinnedHotelID=15891980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=15891980&PinnedHotelID=15891980&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 2 - Dec. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=15891980&PinnedHotelID=15891980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=15891980&PinnedHotelID=15891980&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15891980&PinnedHotelID=15891980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15891980&PinnedHotelID=15891980&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=15891980&PinnedHotelID=15891980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=15891980&PinnedHotelID=15891980&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15900000/15892000/15891980/6e842fd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed (Residence) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Kitchen Refrigerator TV Hypo-allergenic bedding Hair dryer - 495 sq ft - City view - Sleeps 3 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15900000/15892000/15891980/0bf5470e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (Residence) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchen Refrigerator TV - 678 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15900000/15892000/15891980/7312bbe6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms (Residence) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchen Refrigerator TV - 1507 sq ft - 2 bedrooms - Sea view - Sleeps 6 - 1 King Bed and 1 Twin Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15900000/15892000/15891980/92f14e3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom (Residence) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchen Refrigerator TV - 1249 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15900000/15892000/15891980/b2d17fba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed (Residence) ### Highlights Soundproofed Air conditioning Free cribs/infant beds Kitchen Refrigerator TV Hypo-allergenic bedding Hair dryer - 646 sq ft - Sea view - Sleeps 3 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15900000/15892000/15891980/7312bbe6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms (Residence) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchen Refrigerator TV - 1830 sq ft - 3 bedrooms - Sea view - Sleeps 8 - 2 King Beds and 1 Twin Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15900000/15892000/15891980/b2d17fba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room - Theme Park Tickets for 2 Adults Included ### Highlights Soundproofed Air conditioning Free cribs/infant beds Kitchen Refrigerator TV Hypo-allergenic bedding Hair dryer - 495 sq ft - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![3 restaurants, breakfast, lunch, dinner served; 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAbu-Dhabi-Hotels-Bab-Al-Qasr-Residence.h15891980.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAbu-Dhabi-Hotels-Bab-Al-Qasr-Residence.h15891980.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.45803%2C54.31941&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zV9WZehQKBnuiVKBGFy-5gzRzlU=) West Corniche Rd, Al Khubeirah, Abu Dhabi, 63410 #### What's nearby - Abu Dhabi Corniche - 2 min walk - 0.2 km - Observation Deck at 300 - 5 min walk - 0.4 km - Etihad Towers - 6 min walk - 0.5 km - Corniche Beach - 12 min walk - 1.0 km - Marina Mall - 3 min drive - 2.3 km #### Getting around - Abu Dhabi Intl. Airport (AUH) - 24 min drive #### Restaurants - ‪Lexx Bar - ‬3 min walk - ‪SUSHISAMBA - ‬8 min walk - ‪Pearl Lounge - ‬3 min walk - ‪Observation Deck - ‬4 min walk - ‪Lobby Lounge - Jumeirah at Etihad Towers - ‬8 min walk ## About this property ### Bab Al Qasr Residence Luxury aparthotel on the beach, with outdoor pool Catch some rays at the beach or spend the day relaxing at Bab Al Qasr Residence's full-service spa. Then enjoy a meal at one of the aparthotel's 2 restaurants. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Conveniences include a refrigerator and a microwave, and guests will appreciate thoughtful touches like bathrobes and slippers. Bab Al Qasr Residence offers 265 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. 2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply. Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. ## Similar properties ![Private beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/14000000/13180000/13172800/13172708/889abf98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bab Al Qasr Hotel Al Bateen - On private beach - Pool - Hot tub - Spa 9.2 Wonderful 552 reviews CA $247 CA $305 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=13172708&PinnedHotelID=13172708&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16080000/16078900/16078864/37f7e135.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Abu Dhabi Hotel And Residences Emirates Pearl Al Bateen - On private beach - Pool - Spa - Kids pool 9.2 Wonderful 486 reviews CA $290 CA $358 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=16078864&PinnedHotelID=16078864&HadPinnedHotel=true®ionId=-1&adults=2) ![Boating](https://images.trvl-media.com/lodging/3000000/2900000/2891800/2891787/100458f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Khalidiya Palace Rayhaan by Rotana Al Bateen - On private beach - Pool - Hot tub - Spa 9.2 Wonderful 1,008 reviews CA $198 CA $244 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=2891787&PinnedHotelID=2891787&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4400000/4399800/4399777/439b78bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Conrad Abu Dhabi Etihad Towers Al Bateen - On private beach - Pool - Hot tub - Spa 9.6 Exceptional 1,016 reviews CA $323 CA $399 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=4399777&PinnedHotelID=4399777&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; 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Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for AED 150.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (December 31) Gala Dinner per adult: AED 750 - New Year's Eve (December 31) Gala Dinner per child: AED 350 (from 6 to 12 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately AED 114 for adults and AED 57 for children - Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 4) - Rollaway bed fee: AED 150.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards ### Property is also known as Bab Al Qasr Abu Dhabi Bab Al Qasr Bab Al Qasr Residence Hotel Bab Al Qasr Residence Abu Dhabi Bab Al Qasr Residence Hotel Abu Dhabi ## Frequently asked questions ### Does Bab Al Qasr Residence have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Bab Al Qasr Residence? > As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at Bab Al Qasr Residence on Dec 2, 2025 start from CA $323.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Abu-Dhabi-Hotels-Bab-Al-Qasr-Residence.h15891980.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Bab Al Qasr Residence pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at Bab Al Qasr Residence? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Bab Al Qasr Residence? > Check-out is at noon. ### Does Bab Al Qasr Residence provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of AED 200 per vehicle applies. ### Where is Bab Al Qasr Residence located? > Nestled on the beach, this Al Bateen aparthotel is within a 15-minute walk of Etihad Towers and Corniche Beach. Marina Mall and Abu Dhabi Commercial Bank are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Bab Al Qasr Residence Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.4 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 85 8 - Good 23 6 - Okay 12 4 - Poor 2 2 - Terrible 6 ### 10/10 Excellent #### Shivprasad Feb 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful staff, fantastic accommodations, very conveniently located to all tourist places and family friendly. ##### Shivprasad Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Noman Jul 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very beautiful ##### Noman Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Mohammad Reza Aug 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Above and beyond ##### Mohammad Reza Stayed 13 nights in Jul 2025 ### 8/10 Good #### ayman Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### ayman Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Gina Apr 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Majestic property with opulent accommodations on the Cornish, opposite the Grand Palace and close to the marina and the exquisite Qasr Al Watan. Staff were all very friendly and welcoming. ##### Gina Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### JOSE Nov 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Loved the hotel ! ##### JOSE Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Mark Mar 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ramadam Kareem Very pleasant stay, beautiful hotel, spacious comfortable room, very friendly helpful staff, a thoroughly recommended stay. ##### Mark Stayed 3 nights in Mar 2025 ### 6/10 Okay #### ayman Jul 31, 2025 Liked: Amenities It’s not nice experience ##### ayman Stayed 11 nights in Jul 2025 ### 10/10 Excellent #### sarah Nov 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing room Fantastic stay, we had a beautiful room upgrade, it was amazing we loved this hotel ##### sarah Stayed 4 nights in Nov 2024 ### 2/10 Terrible #### Sri Harsha Jul 21, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities, communication Max 1 star from me because I asked for the Holy Quran (English version) and they took forever. I called reception at least 3 different times as a reminder. My trip ended by the book never arrived. Such a waste seriously! ##### Sri Harsha Stayed 2 nights in Apr 2025 ### 4/10 Poor #### goufane Jun 13, 2025 Disliked: Cleanliness, room comfort, communication I found ants and bugs in kitchen and washer room . I told them but no one came . Missing hot water for at least 4 hours . Expensive vs the service and quatlitu ##### goufane Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Damjan Oct 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing ##### Damjan Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Rosa Dec 16, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service a woman at the reception of the breakfast room rude and mediocre ##### Rosa Stayed 5 nights in Dec 2024 ### 2/10 Terrible #### Dennis Apr 10, 2025 Disliked: Communication #### nope booked residence was told room not available so they gave me a room on the hotel side. Pink mold in the shower and no hot water into the shower either. Windows fithly as well ##### Dennis Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### kwangjae Sep 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great and Comfortable Stay!! It was my first visit. Very clean and spacious room and good hotel facilities. Staff are always responsive and fast to the need of guest. But, during high season the price will be expensive, so recommend to visit from May to Sept which will make price affordable. ![Emirate palace hotel view from room](https://a.travel-assets.com/ugc/hotel-reviews/7BBBC0EB899F36D2EF4C767DE08A60F62CD147111696051887758.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C0757497A4CB98E58D7DC38EB1F4C552F8E7B3331696051955296.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hotel outside view](https://a.travel-assets.com/ugc/hotel-reviews/D19511688D5E41C5FEB37D50D684037933AF78EE1696051954076.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/224C23D5D65B94D339A25EB15A1F4C7BA6FFBD361696051954870.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### kwangjae Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### ayman Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly ##### ayman Stayed 10 nights in Aug 2024 ### 10/10 Excellent #### Daniel Feb 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities During my recent stay at Bab Al Qasr Residence in Abu Dhabi, I was thoroughly impressed by the exceptional service and luxurious accommodations. The spacious and impeccably clean rooms offered breathtaking views of the Emirates Palace and the turquoise waters of the Persian Gulf, providing a serene and picturesque environment. Dining at the on-site restaurants was a delightful experience, with a variety of culinary options to satisfy diverse palates. What truly sets Bab Al Qasr Residence apart is the attentive and professional staff, who consistently go above and beyond to ensure a comfortable and memorable stay. Their dedication to guest satisfaction is evident in every interaction, making Bab Al Qasr Residence a premier choice for travelers seeking luxury and comfort in Abu Dhabi. ##### Daniel Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### Max Nov 25, 2024 #### Terrible value for the money I stayed many times…. On purpose I reserved the most expensive two bedroom apartment and I got a cheap low floor no view apartment Terrible experience for the money. ##### Max Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### abdullah Nov 9, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Every thing was great except hidden fee when we checked out called "room fee" ##### abdullah ### 8/10 Good #### Rosalie Oct 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I booked a studio room at the Residences which was very spacious and comfortable. The Front desk manager and Brahim were very helpful in getting me a good room as I was checking in on the early side. The room had a small kitchen but no cooking pots or utensils, so I had to make a special request to utilize this. The food was very average here and the room service menu rather limited, so I ended up making my own breakfasts and eating elsewhere. There are a couple of small markets in walking distance of less than 5 minutes. The room was spacious, but lacked accessible outlets for charging devices. The gym was good and had a nice view, but there wasn't really a good area to stretch and no mats. The pool area and beach were rather quiet during my visit, and had a lot of shady areas. Overall, it was a nice clean property with good service. ##### Rosalie Stayed 4 nights in Oct 2024 ### 4/10 Poor #### Helena Dec 16, 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Terribly disappointed Terrible. I specifically requested a non-smoking room and was placed in a room stinking of smoke (Room 1958 to be specific)! If this tiny request cannot be honored for a guest, how does management manage to organize the big things. The fridge smelled like curry food, needed some cleaning. We waited almost 20 minutes for our luggage to be fetched upon check out. Unfortunately, very disappointing. ##### Helena Stayed 1 night in Dec 2023 ### 8/10 Good #### A.L.H. Apr 18, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Just not the 5-star experience This is probably the most beautiful hotel I ever stayed in. The building and its architecture are unrivaled. From the beautiful outside to the minor details on the inside. The lobby is absolutely fabulous, and also the gym is well-equipped, including free cold bottles of water. We had a room in the Residence Tower, and it was comfortable and clean. We had a decent view from the room. So far so good, but this hotel has issues. I did not experience any 5-star experience when it comes to hospitality. Maybe it is because of the regular audience that visits the hotel. The staff is very professional, but that's it: professional - not welcoming. At check-in there were no smiles and the additional details like a certain rebate were not mentioned. In the restaurant where we went for breakfast: same thing. Professional, but not friendly. Hospitality is a thing here. Also, you would expect a 5-star hotel to cater to an international audience, but the power plugins are all Arabic and you need an adapter (supplied at request) to power your electronics (if you are from Europe or the USA). In modern hotels nowadays you will find USB plugs but not in this hotel, despite the 5 stars. We had decent breakfasts every morning, but definitely 5-star level. I had better breakfasts in Spain in 3-star hotels. Anyway, let's end positive. The guy at the towel station named Yusun was super friendly and welcoming, making me feel special as a guest. He proves that it possible, an example for the rest. ##### A.L.H. Stayed 7 nights in Apr 2024 ### 10/10 Excellent #### Ehsan Sep 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Erste Buchung in diesem Hotel und erste Reise nach Abu Dhabi. Das Personal ist sehr freundlich und aufmerksam. ##### Ehsan Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### zafirah Aug 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We arrived early morning and had not slept, after seeing us waiting for our room someone ensured we could check in to a room early. The hotel is relaxing, tranquil and feels like a palace. I will stay here next time I’m in Abu Dhabi. ##### zafirah Stayed 9 nights in Aug 2025 ### 10/10 Excellent #### Daniel Jul 20, 2025 Liked: Cleanliness, room comfort, communication #### Genial Espectacular servicio, comida deliciosa (pero un poco costosa), amplio cuarto con vista al castillo. 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