Featured Image
1/47 Featured Image

Get an overview of this hotel4-star family-friendly hotel near Abu Dhabi Mall


This family-friendly Abu Dhabi hotel is located in the entertainment district, within a 10-minute walk of Madinat Zayed Shopping Center and Cultural Foundation. Abu Dhabi Mall is 1.8 mi (2.8 km) away.

Hotel Features

This hotel features a full-service spa, a restaurant, and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a health club, a fitness center, and a bar/lounge.

Room Amenities

All 192 rooms boast jetted tubs and offer free WiFi and sitting areas. Free wired Internet and 24-hour room service are standard, as are flat-screen TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Cristal Hotel Abu Dhabi features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. 7 meeting rooms are available. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

  • Babysitting or childcare (surcharge) 
  • Airport transportation - pickup (surcharge) 
  • Total number of rooms - 192 
  • Number of floors - 19 
  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Hair salon 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Turkish bath/Hammam 
  • Luggage storage 
  • Spa treatment room(s) 
  • Meeting rooms 7 
  • Multilingual staff 
  • Free valet parking 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Coffee shop or café 
  • Concierge services 
  • Gift shops or newsstand 
  • Restaurant 
  • Number of meeting rooms - 7 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Room Amenities

  • Premium bedding 
  • Separate sitting area 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • Bidet 
  • Slippers 
  • Shower/tub combination 
  • Desk 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • HDTV 

Where to Eat

Buffet breakfasts are available for a surcharge.

GEMS - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness center.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.

  • Number of treatment rooms 3 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Accessibility equipment for the deaf 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that the only acceptable forms of ID at this property are an original passport with visa page or entry stamp page, or a resident ID card (Emirates ID). Driving licenses are not accepted as valid ID.


You'll be asked to pay the following charges at the hotel:
  • Deposit: AED 200 per day (for stays between 1 January - 31 December)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AED 92.00 and AED 92.00 per person (approximately)
  • Airport shuttle fee: AED 150.00 per vehicle (one-way)
  • Early check-in fee: AED 400
  • Late check-out fee: AED 400
  • Rollaway bed fee: AED 116.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Sorry, we seem to have had an issue loading our review content. Try again?