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Get an overview of this hotel4-star family-friendly hotel near Abu Dhabi Mall


This family-friendly Abu Dhabi hotel is located in the entertainment district, within a 10-minute walk of Madinat Zayed Shopping Center and Cultural Foundation. Abu Dhabi Mall is 1.8 mi (2.8 km) away.

Hotel Features

This hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 192 rooms boast jetted tubs and offer free WiFi and sitting areas. Free wired Internet and 24-hour room service are standard, as are flat-screen TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a children's pool, Cristal Hotel Abu Dhabi provides a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. 7 meeting rooms are available. This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking and valet parking are complimentary.

  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 192 
  • Number of floors - 19 
  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Hair salon 
  • Billiards or pool table 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Luggage storage 
  • Turkish bath/Hammam 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 7 
  • Multilingual staff 
  • Free valet parking 
  • Terrace 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Snack bar/deli 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Coffee shop or café 
  • Television in common areas 
  • Wedding services 
  • Concierge services 
  • Gift shops or newsstand 
  • Restaurant 
  • Number of meeting rooms - 7 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking, Free valet parking

Room Amenities

  • Premium bedding 
  • Separate sitting area 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Shower/tub combination 
  • Jetted bathtub 
  • Desk 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • HDTV 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Viewz Lounge & Grill - This bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Viewz Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Blendz Lobby Cafe - This coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Spa Services

  • Number of treatment rooms 3 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that the only acceptable forms of ID at this property are an original passport with visa page or entry stamp page, or a resident ID card (Emirates ID). Driving licenses are not accepted as valid ID.


You'll be asked to pay the following charges at the hotel:
  • Deposit: AED 200 per day
  • Tourism fee: AED 15 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: AED 92.00 per person (approximately)
  • Airport shuttle fee: AED 150.00 per vehicle (one-way)
  • Early check-in fee: AED 400
  • Late check-out fee: AED 400
  • Rollaway bed fee: AED 116.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Abu Dhabi Cristal
  • Abu Dhabi Cristal Hotel
  • Abu Dhabi Hotel Cristal
  • Cristal Abu Dhabi
  • Cristal Abu Dhabi Hotel
  • Cristal Hotel
  • Cristal Hotel Abu Dhabi
  • Hotel Cristal Abu Dhabi

We should mention

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

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