Terrace/patio

Reviews of Springfield Hotel and Restaurant

3 out of 5
Springfield Hotel and Restaurant
A55 Expressway, Pentre Halkyn, Holywell, Wales

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 283 reviews" "
Rating 8 - Good. 106 out of 283 reviews" "
Rating 6 - Okay. 30 out of 283 reviews" "
Rating 4 - Poor. 9 out of 283 reviews" "
Rating 2 - Terrible. 2 out of 283 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oliwia

Stayed 1 night in Feb 2024
Response from G on Mar 28, 2024
Thank you

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time visit, lovely friendly staff, great place to relax with an epic outdoor spa ♨ treatment massage very relaxing, food very nice too!
Stayed 2 nights in Dec 2023
Response from G on Feb 13, 2024
Thank you

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the Springfield to be a standard travelling business hotel - sparkling clean bathroom but run of the mill furniture with no minibar or tea available; only coffee. However, the hotel has an excellent restaurant and spa, with great service and helpfulness by the staff - in particular the hotel manager and the housekeeping staff. They looked after me superbly well, and I appreciated the way they bent the rules to accomodate an injury I incurred.
Stayed 20 nights in Nov 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2023
Response from G on Feb 13, 2024
Thank you

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short bbreak
Very comfortable room, the only downside was there was no heating in the bathroom
Stayed 2 nights in Nov 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the experience from start to finish, the facilities, food, room, staff were exceptional. Me and my wife came for her birthday night away and we were not disappointed and will be returning again in the future. thank you
Stayed 1 night in Sep 2023
Response from G on Oct 3, 2023
Thank you

8/10 Good

Antoine

Stayed 1 night in Sep 2023
Response from G on Nov 7, 2023
Thank You

10/10 Excellent

Wayne

Travelled with group
Liked: Amenities
Great stay and lovely food
Stayed 1 night in Sep 2023
Response from G on Sep 8, 2023
Thank you

10/10 Excellent

shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel and the staff were really friendly.
Stayed 2 nights in Aug 2023
Response from G on Sep 8, 2023
Thank You

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit
Lovely spa, restaurant and public areas which had been recently renovated. Rooms basic but functional. Staff excellent and very helpful.
Stayed 2 nights in Aug 2023
Response from G on Sep 8, 2023
Thank you

6/10 Okay

Simon

Travelled with family
Liked: Staff & service
I only stayed on night. The bar and food were very good. I never used the gym but hear it is very good. The rooms were adequate. There was a problem with the toilet in my room, but was moved to another really quickly. Very friendly staff.
Stayed 1 night in Jul 2023
Response from G on Jul 31, 2023
Thank you

10/10 Excellent

DAVID

Stayed 1 night in Jun 2023
Response from G on Jun 24, 2023
Thank you

10/10 Excellent

KAREN, EVERETT

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but older
Stayed 1 night in May 2023
Response from G on Jun 4, 2023
Thank you

6/10 Okay

jarle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023
Response from G on Jun 4, 2023
Thankyou

10/10 Excellent

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from G on May 23, 2023
Thank you

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2023
Response from G on May 10, 2023
Thank you

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from G on May 10, 2023
Thank you

10/10 Excellent

Bart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from G on May 10, 2023
Thank you

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here just ticks the box for ourselves, as we are seasoned travellers and enjoy being look after. Thank you all for making our stay, just right.
Stayed 5 nights in Feb 2023
Response from G on Mar 11, 2023
Thank you

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great stay
Everything was great apart from noisy people above me so hardly slept. Take ear plugs. Simon on the reception was lovely and very welcoming.
Stayed 1 night in Feb 2023

10/10 Excellent

pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
Great helpful staff. Lovely food
Stayed 1 night in Feb 2023
Response from G on Feb 14, 2023
Thank you

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun, friendly, relaxing
Stayed 1 night in Dec 2022
Response from G on Dec 31, 2022
Thank you

10/10 Excellent

alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxed atmosphere
Response from G on Dec 31, 2022
Thank you

10/10 Excellent

Jeannie

Stayed 1 night in Dec 2022
Response from G on Dec 31, 2022
Thank you

10/10 Excellent

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from G on Dec 31, 2022
Thank you

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Croissants and Danish pastries.
The staff were very helpful and professional. At breakfast, a lovely lady was offering croissants and Danish pastries. She also served dinner last night. Enjoyed the hot tub.
Stayed 1 night in Nov 2022

8/10 Good

Mark

Stayed 1 night in Nov 2022

10/10 Excellent

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2022
Response from G on Nov 14, 2022
Thank you

10/10 Excellent

Geoffrey

Stayed 2 nights in Oct 2022
Response from G on Oct 14, 2022
Thank you

10/10 Excellent

Ann

Stayed 1 night in Oct 2022
Response from G on Oct 14, 2022
Thank you

6/10 Okay

David

Liked: Cleanliness, staff & service
So so
Ground floor external corner room, with no heating so very cold over night. Toilet flush did not shut off without messing with the button
Stayed 1 night in Oct 2022

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Anthony

Stayed 1 night in Aug 2022

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and friendly, Rooms a bit on the small side, but for a couple of days that's ok.
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel is 80% refurbished .. the new bits are good
Stayed 2 nights in Jun 2022

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked room for dads 80th birthday and had meal at the restaurant. Staff treated dad like king service was amazing staff very attentive and friendly. Highly recommend this place
Stayed 1 night in Jun 2022
Response from G on Jun 20, 2022
Thank you

8/10 Good

STEPHEN

Stayed 1 night in Jun 2022
Response from G on Jun 20, 2022
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was lovely the room was so nice and incredibly clean the staff was very friendly great place would definitely go again 👌
Stayed 1 night in Jun 2022
Response from G on Jun 20, 2022
Thank you

6/10 Okay

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but a let down....
Very clean hotel, twin room number 27...... daughters single bed was firm, my double wasnt as firm unfortunately but still slept well. Only unsatisfactory things were...we could hear people in the bar, when nxt door went to bed it sounded like they were in our room we could hear every footstep....paper thin walls. When i had a shower it was rather under powered and at one point someone must have turned their cold tap on or flushed their loo cos the shower went from ideal temperature to absolutely scolding hot instantly!!
Stayed 1 night in Jun 2022
Response from G on Jun 20, 2022
Thank you for your feedback

4/10 Poor

Simon

Stayed 1 night in Jun 2022
Response from G on Jun 20, 2022
Thank you

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 3 nights in May 2022
Response from G on May 17, 2022
Thank you

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from G on May 3, 2022
Thank you

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel .clean and the bed was very comfortable. We had a delicious evening meal in the restaurant.
Stayed 1 night in Apr 2022
Response from G on May 3, 2022
Thank you

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From checking in to checking out, everything was perfect. The group I was with asked if they could accommodate us for dinner on the 2 nights we stayed, as we weren’t sure we’d be back before the restaurant closed, but they did it for us,although to be fair, we weren’t overly late, but the point is, they made the effort.Hot tub,Sauna and Gym are all new to the hotel and the staff there were helpful too. Would definitely recommend this hotel to anyone.
Stayed 2 nights in Apr 2022
Response from G on May 3, 2022
Thank you

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, I’ve stayed before and the improvements they have made over the last couple of years are great. The staff are excellent!
Stayed 2 nights in Apr 2022
Response from G on Apr 28, 2022
Thank you

10/10 Excellent

Jane

Stayed 2 nights in Apr 2022
Response from G on Apr 19, 2022
Thank you

10/10 Excellent

David

Stayed 1 night in Apr 2022
Response from G on Apr 19, 2022
Thank you

10/10 Excellent

Robin

Stayed 1 night in Apr 2022
Response from G on Apr 19, 2022
Thank you

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A last minute booking, pleased with the choice welcoming staff, clean and tidy and good value. Food was very nice. The road outside was quite busy with lorries, but did not notice the noise from my room.
Stayed 1 night in Mar 2022
Response from G on Apr 5, 2022
Thank you

10/10 Excellent

MISS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Check-in was easy, and staff polite and helpful. Room was clean, although slightly noisy with road noise however nothing too drastic. Bed comfy, room clean. Breakfast was lovely, and made to order. Staff also very friendly and helpful. Would stay again. Great location for base in N. Wales for coastal path walks.
Stayed 1 night in Mar 2022
Response from G on Apr 5, 2022
Thank you