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Reviews of Leonardo Hotel Aberdeen, formerly Jurys Inn

4 out of 5
Leonardo Hotel Aberdeen, formerly Jurys Inn
Union Square, Guild Street, Aberdeen, Scotland

Reviews

8.4

Very good

Rating 10 - Excellent. 479 out of 1001 reviews" "
Rating 8 - Good. 323 out of 1001 reviews" "
Rating 6 - Okay. 130 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

The location of this property is excellent, and the staff are so friendly and helpful, good breakfast and clean rooms.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location next to the train station and bus station made it very convenient.
Stayed 3 nights in Apr 2024

8/10 Good

mandela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff very friendly, room was clean. the aircon fan was a bit noisy. The room was very warm I just opened a window and it was quiet enough to sleep.
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and courteous staff. Will definitely comeback
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Clean, good access to shops, very good staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to shops, places to eat and cinema. Didn’t eat there so can’t comment on that. Lifts came nice and quick. Don’t like fixed head showers over baths but it wouldn’t stop me staying there again.
Stayed 1 night in Mar 2024

6/10 Okay

senga

Liked: Staff & service
Room was average and definitely not a superior room. Remote control for tv was filthy and shard of glass on carpet stuck in my foot
Stayed 1 night in Mar 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As normal all good
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it being right in the heart of Union square, comfortable room , friendly staff, only complaint was the reading light at bedside was unable to swivel as broken Would return
Stayed 3 nights in Mar 2024

10/10 Excellent

Krista

Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is ideal for access to the city centre. The staff are all really nice and extremely helpful and welcoming. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything absolutely good
Stayed 1 night in Mar 2024

8/10 Good

Ronald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to train station
Stayed 1 night in Feb 2024

8/10 Good

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been using this hotel for many years and as yet the thing I hate most about it is the reading lamps at each headboard.Honestly they are the pits.Absolutly hopeless. Please get them changed.!!!
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location in Aberdeen.
Stayed 1 night in Feb 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
As allways fantastic service, polite and helpful staff, lovely buffett breakfast
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good location with direct access to Union Square shopping, cinema and plenty of eating places. We will return in the future.
Stayed 3 nights in Feb 2024

10/10 Excellent

Siti Nursyuaibah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Leonardo Hotel offered convenience and comfort, especially appreciated for family travel. The highlight for us was the additional bed for our 6-year-old, who's outgrown sharing a bed with us. It made our nights much more comfortable. The location is fantastic, with a bus terminal right below the hotel, providing easy transportation options, including a direct bus from the airport. It was incredibly convenient not having to navigate complex travel arrangements upon arrival and during our stay. One important thing to note for future guests is the absence of a safe in the room. We found ourselves carrying our valuables with us whenever we went out, which was a bit of an inconvenience. Overall, our experience was positive, with the benefits of location and family-friendly room setups slightly offset by the lack of in-room security for valuables.
Stayed 3 nights in Jan 2024

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel only gripe was orange juice was watery both mornings
Stayed 2 nights in Feb 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is pot luck otherwise fine for an overnighter in Aberdeen.
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Excellent location and the price was fantastic. Breakfast was delicious and plenty of choice.
Stayed 1 night in Jan 2024

8/10 Good

Connor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good for work and shopping.
Stayed 4 nights in Dec 2023

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Central
Stayed 1 night in Jan 2024

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and excellent location
Stayed 2 nights in Jan 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Its in a shopping mall, very difficult to find, you have to go into the mall and search, there is no external signage. The nearest car park is ludicrously expensive. There is another adjacent to the railway station which can be reached by covered walkway if you know about it. Parking at College street is better but then different prices if you park in the normal car park or the station car park. None of this was mentioned at reception until I asked, then they couldn't give directions, very poor. Place is modern and clean, plenty of places to eat nearby, breakfast was ok
Stayed 1 night in Jan 2024

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
Mini staycation to get a much needed rest & relax. Perfect location everything at hand. 10/10 would stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay and the staff were all kind and friendly. It is in a great location and will definitely be back again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and allowed us to book in early as well as put both room next to each other - very clean & lovely hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, the hotel was nice and clean
Stayed 2 nights in Dec 2023

10/10 Excellent

Janice

Stayed 3 nights in Dec 2023

6/10 Okay

George

Disliked: Property conditions & facilities
Basic hotel, nothing special
The hotel was booked as a practical venue. It was central, near the train station, and served a purpose. The hotel amenities and accommodation was basic, but met our needs. I wasn’t expecting anything more, but it would have been a pleasant surprise if it did. The bathroom was worn and had a number of areas of water damage, but it was fit for purpose, just perhaps a little uneasy on the eye.
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Stayed 1 night in Dec 2023

8/10 Good

Ezra

Stayed 1 night in Dec 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice reception and communal areas. Rooms fairly basic but clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aberdeen Xmas shop stop
Just a one night hassle free stay, very straightforward. Leonardos are always accomodating and the location in Aberdeen is the best for shopping.
Stayed 1 night in Dec 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here room was clean and tidy will stay here again
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place will stay again
Stayed 1 night in Dec 2023

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Cheeky night away
Lovely staff, and great place to stay , unfortunately there was no hot water for showers in the morning
Stayed 1 night in Dec 2023

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & great location
Stayed 3 nights in Dec 2023

10/10 Excellent

Nikita

Stayed 1 night in Dec 2023

10/10 Excellent

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I found odd no car parking for a major hotel chain
Stayed 1 night in Dec 2023

6/10 Okay

Morag

Stayed 1 night in Dec 2023

6/10 Okay

Keith

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Stayed 1 night in Dec 2023