Hi Josh Thank you very much for your review Its great to hear that you enjoyed your stay and found us to be great value for money and we hope to welcome you back again soon

Hi Graham Thank you very much for your review Its great to hear that you enjoyed your stay and we hope to welcome you back again soon

Hi H Many thanks for your review. Hopefully we can improve on your previous stay on your next visit

Hi Ian Many thanks for your feedback and please accept my apologies as looking at your reservation we should not of had any dogs within that bedroom block as we keep dogs in a different area of the hotel

Hi Tracey, Many thanks for your feedback which has been addressed by our housekeeping team. Please accept my sincere apologies as this should of been spotted prior to your arrival

Hi Alistair, Many thanks for your kind review which i look forward to sharing with the team and we hope to welcome you back again soon

Many thanks for your review Russell. I am concerned to see that you did not enjoy your stay and if you could contact me directly to provide more information this would be much appreciated so that i can investigate and ensure that we consistently deliver on being the home of great hospitality

Hi Lee, Many thanks for your review. Great to hear that you enjoyed your stay and we hope to see you again soon

Hi Bruce Many thanks for your review and we look forward to welcoming you back again soon

Good Morning, Many thanks for your review and great to hear that you enjoyed your stay and that the team delivered on being the home of great hospitality. We are working through a programme of updates through the bedrooms from decorating, new carpets and new mattress. We hope to see you again soon

Hi Dale Thank you for your review. Its always great to hear that our guests enjoy their stay and that the team deliver on being the home of great hospitality We hope to see you again soon

Many thank David, Your review is much appreciated and i look forward to sharing with the team. Its great to hear that you enjoyed the suite following its modernization and the addition of a fridge with some complimentary goodies. Hopefully on your next stay i have more local produce in the fridge for you to try, We hope to see you again soon Kind regards

Hi Denis, Thank you for your review which is much appreciated. We hope to welcome you back again soon

Hi Gavin Thank you for your review and great to hear that the team were able to assist upon arrival at the hotel. We look forward to seeing you again soon

Hi Colin, Many thanks for your review. Great to hear that you enjoyed your stay and we hope to welcome you back again soon

Hi, Thank you for taking the time to leave a review. We do have a courtesy bus available at selected times and outwith these times, should a member of the team authorized to drive the bus, we would be happy to offer you transportation

Hi Denis Many thanks for your review. Great to see a positive score and we are glad that you enjoyed your stay and we look forward to welcoming you back again soon

Many thanks for your review. We look forward to welcoming you back again soon

Hi Craig, Thank you for your review. Sorry to hear that we scored 6 and hope that we can improve this score on your next stay. Anything we can do to make your stay more comfortable or enjoyable please do not hesitate contact myself or one of the team

Good afternoon. Many thanks for your review. Its great to hear that you enjoyed your stay and we look forward to welcoming you back again soon

Many thanks James for your review. Stay safe and we hope to welcome you back again soon

Many thanks for your review. Great to hear that you enjoyed your stay

Hi Thank you for your review which is greatly appreciated

Hi Roddy Thank you for your review, great to hear that you enjoyed your stay and we hope to welcome you back again soon

Many thanks for your review which is greatly appreciated. We hope to welcome you back again soon

Many thanks for your review. We have recently employed additional team member to have all the bathrooms re grouted and re silicone Please accept my apologies that this was not the case in your room which will be addressed with our maintenance and housekeeping team

Many thanks for your review, Its always great to hear positive comments about the team whom are passionate about our guests. We hope to welcome you back again soon

Many thanks for your review. Great to hear that you enjoyed your stay and made use of our courtesy bus

Thank you for your review which i will be addressing with the team

Many thanks for your review. Yes our breakfast is a buffet where you can eat as much or as little as you like

Many thanks for your kind review

Hi Ross Many thanks for your review. Its great to note that our improvement plan in the rooms has been noted. Unfortunately we have had to cease work on the externals due to the weather until next year

many thanks for your kind review which is much appreciated and we hope to welcome you back again soon

Hi Scott Many thanks for your review which has been shared with the maintenance and Housekeeping team for immediate investigation and action

Thank you for your review. If you could contact me directly so that i can address any short comings during your stay

many thanks for your review

Many thanks for your review Great to hear that you enjoyed the Model railway exhibition. We are constantly improving and upgrading the hotel.

Many thanks for your review which is great to read and i look forward to sharing with the team. Great to hear that you found our courtesy bus to be efficient

Many thanks for your review. Great to hear that you found our rooms to be clean and well appointed and that you made use of our courtesy shuttle bus.

Hi Many thanks for your review which has been shared with the team so that we can take learning from your experience as these are not the Hallmark standards

Hi Many thanks for your review and please accept my apologies for the poor standards that you received. We have recruited a new management team in our housekeeping team whom i am sure will improve upon what you encountered