Title: Hotel Parque Acuático - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Parque Acuático La Caldera Family-friendly hotel with 2 outdoor pools and free water park access ![Waterslide](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/4d0fd129.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/c5c1d49e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Swim-up bar](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/ee586fe0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/43afa6c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/04ae1a74.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests at Hotel Parque Acuático La Caldera enjoy free access to the water park, ideal for family fun. The property offers a poolside bar for refreshments, a relaxing spa tub, and a playground where kids can play while parents connect via WiFi. 8.4 Very good ## Popular amenities - Hot tub - Pool - Room service - Bar - Breakfast available - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=13397021&PinnedHotelID=13397021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=13397021&PinnedHotelID=13397021&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=13397021&PinnedHotelID=13397021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=13397021&PinnedHotelID=13397021&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=13397021&PinnedHotelID=13397021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=13397021&PinnedHotelID=13397021&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=13397021&PinnedHotelID=13397021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=13397021&PinnedHotelID=13397021&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Room (Vintage)](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/30d947fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Vintage) ### Highlights Air conditioning Flat-screen TV Private bathroom Cable channels Daily housekeeping In-room safe - Sleeps 4 - 2 Double Beds ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/0cd110a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Air conditioning Flat-screen TV Private bathroom Hair dryer Cable channels Daily housekeeping In-room safe - Sleeps 4 - 2 Queen Beds ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/1f526ed4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room 8.0 Very good 1 review ### Highlights Flat-screen TV Fan Private bathroom Cable channels Daily housekeeping In-room safe - Sleeps 2 - 2 Twin Beds ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/a0083a82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Remodelada P3) ### Highlights Air conditioning Flat-screen TV Private bathroom Hair dryer Cable channels Daily housekeeping In-room safe - Sleeps 4 - 2 Double Beds ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/3efab76c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Flat-screen TV Fan Private bathroom Cable channels Daily housekeeping In-room safe - Sleeps 5 - 5 Twin Beds ![Room](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/7184d2bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Flat-screen TV Fan Private bathroom Cable channels Daily housekeeping In-room safe - Sleeps 3 - 3 Twin Beds ![Room](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/d5dd1198.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room 10.0 Exceptional 1 review ### Highlights Flat-screen TV Fan Private bathroom Cable channels Daily housekeeping In-room safe - Sleeps 2 - 1 Double Bed ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/a0083a82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Remodelada P2) ### Highlights Air conditioning Flat-screen TV Private bathroom Hair dryer Cable channels Daily housekeeping In-room safe - Sleeps 4 - 2 Double Beds ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/a0083a82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Remodelada) 9.4 Exceptional 3 reviews ### Highlights Air conditioning Flat-screen TV Private bathroom Hair dryer Cable channels Daily housekeeping In-room safe - Sleeps 4 - 2 Double Beds ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/97729642.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Air conditioning Flat-screen TV Private bathroom Hair dryer Cable channels Daily housekeeping In-room safe - Sleeps 2 - 1 King Bed ![Junior Suite](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/a4e17cc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Flat-screen TV Private bathroom Hair dryer Cable channels Daily housekeeping In-room safe - Sleeps 4 - 2 Queen Beds ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/8f2fa5b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 9.6 Exceptional 4 reviews ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Hair dryer Cable channels Daily housekeeping In-room safe - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Junior Suite](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/609fcbc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Flat-screen TV Private bathroom Hair dryer Cable channels Daily housekeeping In-room safe - Sleeps 4 - 2 Queen Beds ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/f7bb207d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Flat-screen TV Private bathroom Hair dryer Cable channels Daily housekeeping In-room safe - Sleeps 2 - 1 King Bed ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13400000/13397100/13397021/97729642.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Hair dryer Cable channels Daily housekeeping In-room safe - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAbasolo-Hotels-Hotel-Balneario-Parque-Acuatico-La-Caldera.h13397021.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAbasolo-Hotels-Hotel-Balneario-Parque-Acuatico-La-Caldera.h13397021.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.45681%2C-101.52429&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=37-RwLSL7sghZZoa2X4GOzhggRI=) Carretera Libramiento Irapuato, La Piedad km. 29, Abasolo, GTO, 36970 #### What's nearby - Miguel Hidalgo Museum - 9 min walk - 0.8 km - Abasolo Plaza - 12 min walk - 1.1 km - Abasolo Municipal Building - 12 min walk - 1.1 km - Agrifood Expo Guanajuato - 28 min drive - 30.0 km - Plaza Cibeles Mall - 39 min drive - 37.2 km #### Getting around - Bajío Intl. Airport (BJX) - 62 min drive #### Restaurants - ‪Tacos El Napo - ‬13 min walk - ‪Taquería La Flama - ‬10 min walk - ‪Cenaduria Cerrito - ‬4 min drive - ‪Mariscos La Isla De Granados - ‬14 min walk - ‪Restaurant MOCAMBO - ‬10 min walk ## About this property ### Hotel Parque Acuático La Caldera Family-friendly hotel Free water park access, a poolside bar, and a garden are just a few of the amenities provided at Hotel Parque Acuático La Caldera. For some rest and relaxation, visit the 2 outdoor hot springs or the hot tub. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a playground and laundry facilities. Other perks at this hotel include: - 2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a splash pad - Free self parking - Full breakfast (surcharge), hot springs on site, and a 24-hour front desk - Wedding services, luggage storage, and a banquet hall Room features All 104 rooms offer comforts such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/46000000/45500000/45490100/45490011/f62d9584.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Real de Piedra Penjamo - Spa - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 15 reviews CA $104 CA $124 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=45490011&PinnedHotelID=45490011&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 8:30 AM to noon for a fee: MXN 364 for adults and MXN 244 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Things to do - 2 outdoor hot springs - 2 outdoor pools - Children's pool - Foosball table - Free water park - Hot tub - Playground - Splash pad - Table tennis ### Family friendly - 2 outdoor pools - Children's pool - Free water park access - Laundry facilities - Playground - Snack bar/deli - Splash pad ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage ### Guest services - Housekeeping (daily) - Porter/bellhop - Wedding services ### Outdoors - Garden - Outdoor entertainment area - Pool loungers - Pool umbrellas ### Spa - 2 outdoor hot springs - Hot springs open from 7:00 AM - 9:30 PM - Hot springs water temperature - 97 ºF ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Low-height electrical outlets in bathroom - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible restaurant ### More - Banquet hall - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Limited room service ### More - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation The property’s Aquatic Park is opened with limited access on Monday to Friday. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately MXN 364 for adults and MXN 244 for children - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector and outdoor lighting Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Hot springs access available from 7:00 AM to 9:30 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Balneario Parque Acuático Caldera Hotel Balneario Parque Caldera Abasolo Hotel Balneario Parque Caldera Balneario Parque Caldera Abasolo Balneario Parque Caldera Hotel Balneario Parque Acuático Caldera Abasolo Hotel Balneario Parque Acuático Caldera Balneario Parque Acuático Caldera Abasolo Parque Acuatico La Caldera Hotel Parque Acuático La Caldera Hotel Hotel Parque Acuático La Caldera Abasolo Hotel Balneario Parque Acuático La Caldera Hotel Parque Acuático La Caldera Hotel Abasolo ## Frequently asked questions ### Does Hotel Parque Acuático La Caldera have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### How much does it cost to stay at Hotel Parque Acuático La Caldera? > As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Parque Acuático La Caldera on Nov 19, 2025 start from CA $176.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Abasolo-Hotels-Hotel-Balneario-Parque-Acuatico-La-Caldera.h13397021.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Parque Acuático La Caldera pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hotel Parque Acuático La Caldera? > Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Parque Acuático La Caldera? > Check-out is at noon. Late check-out is available for a fee. ### Where is Hotel Parque Acuático La Caldera located? > This family-friendly Abasolo hotel is within a 15-minute walk of Miguel Hidalgo Museum and Abasolo Plaza. Abasolo Municipal Building is 0.8 mi (1.3 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Parque Acuático La Caldera Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Location ### 8.4 Staff & service ### 8.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 132 8 - Good 92 6 - Okay 42 4 - Poor 11 2 - Terrible 5 ### 10/10 Excellent #### José Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you wanna weekend only for your family the perfect place. ![](https://a.travel-assets.com/ugc/hotel-reviews/de8a7a52-7f4e-42b1-8221-0d7e2cfe4c59-1753017883650.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### José Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Esteban Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente personal ##### Esteban Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Crystal Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities The waterpark is humungous, more than what I expected. The jacuzzi was just the right temp. ![Beautiful ool.](https://a.travel-assets.com/ugc/hotel-reviews/2501c697-c3f1-4002-b21c-f403f08c8202-1750553866086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Huge kiddie waterpark.](https://a.travel-assets.com/ugc/hotel-reviews/593f42d5-f570-40d2-81e1-df26774a6a7b-1750553891732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Crystal Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Sobeida Mar 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very good and comfortable place for all family. ##### Sobeida Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Fatima Apr 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort They were all very kind and gave us very good attention. ##### Fatima Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Margarita Jul 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I like the service and the area was enjoyable with my grandkids ##### Margarita Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Adolfo Jul 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A good place to relax ##### Adolfo Stayed 2 nights in Jul 2023 ### 6/10 Okay #### catalina Sep 27, 2025 Disliked: Cleanliness, property conditions & facilities No easy access from the main highway ( carretera ) or to go to the little town you have to get out of the premises and drive around the very heavy highway to go there,,even when there's only one wall dividing the property, the room smells like a rotten egg,we asked to be moved to a different room.. ##### catalina Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### LEOVIGILDO Jan 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### LEOVIGILDO Stayed 1 night in Dec 2024 ### 6/10 Okay #### Marisa Apr 12, 2025 Liked: Cleanliness Disliked: Amenities Advertised as a water park however closed during the week only open on weekends. Not close to dining options and food at hotel was bland and overpriced. However the pools at the hotel were heated but jacuzzi jets on a timer. ##### Marisa Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Liliana Jan 4, 2024 The food prices are expensive ##### Liliana Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### ERICK DAMIAN LUDICK Mar 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities X ##### ERICK DAMIAN LUDICK Stayed 1 night in Mar 2024 ### 6/10 Okay #### Eduardo Nov 25, 2023 Liked: Cleanliness My visit was one of nostalgia -- the property (pools and room) needed updating, but were clean. Staf could have provided a warmer reception. Visiting from the US, we did not know about the holidays and one entire day, hourly, we heard fireworks going off. I was there mainly to visit Abasolo, but they did not have a local map -- I relied on social media for places off site to eat lunch and dinner. ##### Eduardo Stayed 5 nights in Nov 2023 ### 2/10 Terrible #### Angelica Jul 6, 2023 Liked: Staff & service Disliked: Property conditions & facilities Don’t bother booking here. Their rides are all closed and the few pools that are open are super dirty. The food is the worst I’ve ever overpaid for. 👎👎 ##### Angelica Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Daniela May 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities C ##### Daniela Stayed 2 nights in May 2023 ### 10/10 Excellent #### RUBEN Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Recomendable ##### RUBEN Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alejandra Sep 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Es un lugar hermoso y con todo accesible limpio y tranquilo para descansnar y desconectar xon la ciudad ##### Alejandra Stayed 1 night in Sep 2025 ### 10/10 Excellent #### MARIA DEL ROCIO Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities BUEN LUGAR PARA DESCANSAR Y COMPARTIR CON LA FAMILIA ##### MARIA DEL ROCIO Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### MARIA SOCORRO Aug 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Me volveré fan de La Caldera El lugar es muy limpio y cómodo. Las camas un poco duras para mi gusto. Las instalaciones son geniales. El personal es muy amabla, atento y servicial. El restaurante es bueno. Me ayudaron a resolver un problema de conexión para poder trabajar. Solo dejo 3 sugerencias; camas más cómodas. Servicio de café en cuartos o zona pública pero desde tempano porque el restaurante abre tarde 8.30. Aluna zona de lobby bar que abarque de 7pm a 10 u 11 porque sería agradable poder estar en alguna parte platicando y oyendo buena música antes de dormir Me ![](https://a.travel-assets.com/ugc/hotel-reviews/6d4496ae-4dbd-4190-b9a6-59cbd66d3cf7-1755262006108.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/23838ed6-1767-4d57-b90d-9fbe81e47a5e-1755262003603.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/910ba2eb-7cf4-465f-8e50-59f6273c51cc-1755262005968.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24544142-365a-42d2-8f67-331def00c5ce-1755262006314.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARIA SOCORRO Stayed 2 nights in Aug 2025 ### 8/10 Good #### Fernando Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las camas estan muy comodas y la comida esta en un punto medio ##### Fernando Stayed 1 night in Aug 2025 ### 10/10 Excellent #### INGRID Aug 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me encanta ##### INGRID Stayed 2 nights in Jul 2025 ### 8/10 Good #### Gabriel Jul 28, 2025 #### Mejoren la comodidad en las habitaciones En la habitación, las camas están muy altas, para personas de la tarecera edad o con alguna discapacidad es un reto subir a las camas. El teléfono no funciona y la señal del televisor deficiente ##### Gabriel Stayed 2 nights in Jul 2025 ### 8/10 Good #### Mayda Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bonito todo. Muy bien cuidado. ##### Mayda Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Mirei Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bonito ##### Mirei Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Maria del Carmen Jul 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aguas termales deliciosas. Pues lo normal y esperado. Cómodo y con aguas termales. ##### Maria del Carmen Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)