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Overview of Mercure Hotel Aachen am Dom

Photo gallery

Featured Image
Hypo-allergenic bedding, minibar, in-room safe, desk
Room Amenity
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
UNESCO Sustainable Property

Mercure Hotel Aachen am Dom

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationAachen Cathedral5 min walk
    Popular LocationRWTH Aachen University12 min walk
    Popular LocationCarolus Thermen Bad Aachen15 min walk
    AirportMaastricht (MST-Maastricht - Aachen)25 min drive

Choose dates to view prices

Standard Room, 1 Queen Bed

4.8/5 guest room rating
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 1 Double Bed

4.4/5 guest room rating
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

4.5/5 guest room rating
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

Privilege, Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, 1 Double Bed

4.3/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

About this area

Aachen

Located in Aachen, Mercure Hotel Aachen am Dom is in the city center and near a train station. Aachen Cathedral and Carolus Thermen Bad Aachen are notable landmarks, and the area's natural beauty can be seen at Dreilaendereck. Aachener Zoo and Vaals Labyrinth are also worth visiting. Spend some time exploring the area's activities, including golf lessons. Guests love the hotel's quiet location.
Popular Location

What's nearby

  • Couven Museum - 4 min walk
  • St. Nikolaus Church - 4 min walk
  • Aachen Cathedral - 5 min walk
  • RWTH Aachen University - 12 min walk
  • Carolus Thermen Bad Aachen - 15 min walk

Getting around

  • Aachen (XHJ-Aachen Central Rail Station) - 13 min walk
  • Cologne - Bonn Airport (CGN) - 46 min drive

Restaurants

  • KLENKES QUELLE — 1 min walk
  • Aachener Brauhaus — 3 min walk
  • Luigi's Pizza — 3 min walk
  • Hans Wurst — 4 min walk
  • Domkeller — 4 min walk

About this property

Mercure Hotel Aachen am Dom

3.5-star eco-friendly hotel, walk to Aachen Cathedral
This hotel features a bar/lounge, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. All 117 rooms offer free WiFi, minibars, and LCD TVs with satellite channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Mercure Hotel Aachen am Dom offers 117 accommodations with minibars and safes. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

This Aachen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 17 per person
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Nearby parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Dom Aachen
Mercure Aachen am Dom
Mercure am Dom
Mercure Hotel Aachen
Mercure Hotel Aachen am Dom
Mercure Hotel am Dom
Accor Hotel Aachen Am Dom
Mercure Aachen Am Dom Aachen
Mercure Hotel Aachen am Dom Hotel
Mercure Hotel Aachen am Dom Aachen
Mercure Hotel Aachen am Dom Hotel Aachen

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 163 out of 453 reviews
5 - Excellent 36%
Rating 4 - Good. 231 out of 453 reviews
4 - Good 51%
Rating 3 - Okay. 46 out of 453 reviews
3 - Okay 10%
Rating 2 - Poor. 9 out of 453 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 453 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay. Value for money, perfect location for shops and restaurants.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not as the images on the website. Our room was much smaller and we had no net curtains so people could look into our room.
Stayed 4 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Hotel was very nice. The staff were friendly and overall everything was very clean.
Stayed 1 night in Nov 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! It's right next to Elisenbrunnen, so might be a bit noisy on weekend nights.
Stayed 3 nights in Oct 2019