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Room Amenity
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
LCD TV, pay-per-view films

Guest reviews

4.2 out of 5 Very good
453 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Breakfast Available
Business Services
Bar

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationCouven Museum4 min walk
Popular LocationTheater Aachen4 min walk
Popular LocationAachen Town Hall5 min walk
AirportMaastricht (MST-Maastricht - Aachen)25 min drive

Choose dates to view prices

  • Superior Double Room, 1 Double Bed

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsSuperior Double Room, 1 Double Bed
  • Standard Room, 1 Single Bed

    Room amenities

    • 183 sq ft
    • Sleeps 1
    More detailsStandard Room, 1 Single Bed
  • Standard Room, 1 Queen Bed

    Room amenities

    • 194 sq ft
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed
  • Standard Double Room, 1 Double Bed

    Room amenities

    • 194 sq ft
    • Sleeps 2
    More detailsStandard Double Room, 1 Double Bed
  • Privilege, Double Room, 1 Double Bed with Sofa bed

    Room amenities

    • Sleeps 3
    More detailsPrivilege, Double Room, 1 Double Bed with Sofa bed

About this area

Aachen

Located in Aachen, Mercure Hotel Aachen am Dom is in the city centre and near a train station. Aachen Cathedral and Carolus Thermen Bad Aachen are notable landmarks, and the area's natural beauty can be seen at Dreilaendereck. Aachener Zoo and Gaia Zoo are also worth visiting. Spend some time exploring the area's activities, including golf lessons. Our guests love the hotel's quiet location.

Visit our Aachen travel guide
Map
Popular Location

What's nearby

  • Couven Museum - 4 min walk
  • Theater Aachen - 4 min walk
  • Aachen Town Hall - 5 min walk
  • Aachen Cathedral - 5 min walk
  • Suermondt Ludwig Museum - 10 min walk

Getting around

  • Aachen Central Station - 13 min walk
  • Cologne (CGN-Cologne - Bonn) - 46 min drive

Restaurants

  • KLENKES QUELLE — 1 min walk
  • Frittenwerk - 1 min walk
  • Homeburgers - 2 min walk
  • Kiste - 2 min walk
  • Aachener Brauhaus - 3 min walk

About this property

Mercure Hotel Aachen am Dom

3.5-star hotel, walk to Aachen Cathedral
This smoke-free hotel features a bar/lounge, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. All 117 rooms offer free WiFi, minibars and LCD TVs with satellite channels. Room service, coffee/tea makers and hairdryers are among the other amenities available to guests.
Mercure Hotel Aachen am Dom offers 117 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Parking nearby: EUR 15 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 17 per person
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Nearby parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Can I cancel my reservation for free at Mercure Hotel Aachen am Dom and receive a full refund?
Yes, Mercure Hotel Aachen am Dom offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Hotel Aachen am Dom cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Hotel Aachen am Dom?
As of Aug 13, 2020, prices found for a 1-night stay for 2 adults at Mercure Hotel Aachen am Dom on Sep 7, 2020 start from CA $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night.
How much is parking at this property?
This hotel doesn't offer parking.
What time is check-in at Mercure Hotel Aachen am Dom?
Check-in is from 3 PM to midnight.
What time is check-out at Mercure Hotel Aachen am Dom?
Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).
Where is Mercure Hotel Aachen am Dom located?
Located in the heart of Aachen, this hotel is within a 10-minute walk of Couven Museum and Aachen Cathedral. RWTH Aachen University and Carolus Thermen Bad Aachen are also within 15 minutes. Aachen Central Station is 13 minutes by foot and Aachen Schanz Station is 18 minutes.

Guest reviews

Overall score and ratings for Mercure Hotel Aachen am Dom

4.2
Very good
453 reviews
5 - Excellent
161
4 - Good
231
3 - Okay
47
2 - Mediocre
10
1 - Poor
4
4.4
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.2
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was a good stay. Value for money, perfect location for shops and restaurants.

Stayed 1 night in Feb 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was not as the images on the website. Our room was much smaller and we had no net curtains so people could look into our room.

Stayed 4 nights in Jan 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay

Hotel was very nice. The staff were friendly and overall everything was very clean.

Stayed 1 night in Nov 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great! It's right next to Elisenbrunnen, so might be a bit noisy on weekend nights.

Stayed 3 nights in Oct 2019