Ratings based on 988 Verified Reviews

4.4 out of 5
81% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted Apr. 27, 2020
Comment from Hotel Management
Apr. 28, 2020 by Jordan ROUANET., Hotel Management
Dear, Thank you for your rate on our hotel. Just, if you want, contact us to explain how to get the fifth one :) Regards,
1 out of 5
by A verified traveller

A big disappointment

Posted Apr. 10, 2020 on Hotels
After checking in at the hotel, we were told to walk down the street to another property where we would be staying...not super convenient for our family of 6. Only two people could fit on the elevator at a time. We had to leave after one night, due to the Corona virus and needing to get back to the US. Hotel refused to refund anything for the two rooms we had reserved for three more nights.
Comment from Hotel Management
Apr. 15, 2020 by Alex, Hotel Management
Dear Holly, Thank you for you feedback. However, i would like to clarify some points. You have book two triple room, this room are in the second building of our proprierty and it's clearly write on the Hotel.com page. You cannot be 6 in the same lift ? yes it's a quiet old building and there is no place to put a bigger lift here. As you have make your booking with Hotel.com, you just have to contact them for all refund and not us as we told you. Regards, Alexandre SARRANO Assistant Manager
4 out of 5
by A verified traveller from Rochester, Minnesota

Posted Mar. 21, 2020 on Travelocity
The best thing about this property is its proximity to Rue Cler where you have access to a good boulangerie, fromagerie, Laduree, FranPrix, even a good Asian bistro. Also, it was close enough to the Eiffel to walk. Wifi was also reliable. It was affordable to take a taxi or Uber to attractions within Paris or to a train station to go outside Paris. Hotel breakfast was good where the staff was most helpful. Front desk staff could be friendlier.
Comment from Hotel Management
Mar. 22, 2020 by Jordan ROUANET - GM, Hotel Management
Dear, Thank you for you stay with us. It's a pleasure to read your satisfaction about our hotel. We have the chance to be really well located and to have a entire refurbished hotel :) About the staff who can be more "friendlier", I'm a little bit suprised, it's one of our bigger strenght. Maybe with this périod of Covid19, manage the situation and all the cancellation has been stressfull but anyway. It will be a pleasure to welcome you again on Cadran :) Regards,
5 out of 5
by A verified traveller from Chicago

Posted Mar. 13, 2020
The front desk staff were very friendly and helpful. They spoke English well. The room was very small but that is typical for Paris. Only complaint is we booked two tooms that indicted they would connect but they really didn't. It was two room with a semi private hallway. It worked for us but wouldn't for some.
Comment from Hotel Management
Mar. 13, 2020 by Alex, Hotel Management
Dear Rachel, Thank you for your very kind feedback. Warm regards, Alexandre SARRANO Assistant Manager
4 out of 5
by A verified traveller

Posted Mar. 11, 2020
The hotel location was good. Near the Eiffel Tower and many shops and restaurants. Our room was located in another building a half block from main hotel. Room was very small but clean. There was a window from bathroom into the room which was strange. It had a film over most of the window but you could see the person inside. It had an espresso coffee maker in the room. There was a nice TV but there were no English channels and not even English subtitles. They had he tech person come to see if they could figure it out but did not. And this was during the Corona virus ordeal so we wanted to hear the news.
Comment from Hotel Management
Mar. 11, 2020 by Alex, Hotel Management
Dear Guest, Thank you for your feedback. i hope we will have the chance to get the 5/5 for your future stay! :) Warm regards, Alexandre SARRANO Assistant Manager
5 out of 5
by A verified traveller from Minneapolis, MN, USA

Posted Mar. 10, 2020
It is a fabulous hotel. Very friendly and helpful staff. The room was beautiful and comfortable and had many nice amenities. And its a great location with shopping, restaurants, and the Eiffel Tower all very close by. If i return to Paris some day, I would definately stay there again.
Comment from Hotel Management
Mar. 11, 2020 by Alex, Hotel Management
Dear Sue, Thank you for your incredible feedback. I hope we will see you soon back in Paris! :) Warm regards, Alexandre SARRANO Assistant Manager
5 out of 5
by A verified traveller

Posted Mar. 9, 2020
It’s very clean; therefore it made our stay comfortable
Comment from Hotel Management
Mar. 10, 2020 by Alex, Hotel Management
Dear Guest, Thank you for your very kind feedback. Warm regards, Alexandre SARRANO Assistant Manager
5 out of 5
by A verified traveller from Dumpsville, CA

Posted Mar. 9, 2020
Excellent hotel for the price. Bigger than most Paris hotels at this price range. It’s almost a 5 star hotel.
Comment from Hotel Management
Mar. 10, 2020 by Alex, Hotel Management
Dear Jack, Thank you for your very kind feedback. Warm regards, Alexandre SARRANO Assistant Manager
5 out of 5
by A verified traveller from Austin Texas

Posted Mar. 7, 2020
Friendly & helpful staff! We like the neighborhood & there were many places to eat & drink in the area!
Comment from Hotel Management
Mar. 17, 2020 by Alex, Hotel Management
Dear Debbie, Thank you for your very kind feedback. Warm regards, Alexandre Assistant Manager
4 out of 5
by A verified traveller from San Francisco

Posted Feb. 28, 2020 on Orbitz
Room was clean, very well located and wonderfully quiet at night, even with the windows wide open.
Comment from Hotel Management
Feb. 29, 2020 by Alex, Hotel Management
Dear Heidi, Thank you for your feedback. Warm regards, Alexandre SARRANO Assistant Manager