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The rooms are spacious for London and the location is convenient for the business area. The staff was cordial, but a bit indifferent in helping with a few requests (finding a bar/restaurant, printing boarding passes).
Beautiful hotel and very friendly staff at reception, amazing room very clean and tidy! Only thing we weren’t happy with, was the attitude of the maitre d’ when we arrived for breakfast. Very unwelcoming and everything seemed a chore. Such a shame as all the other staff were happy and smiles all ...
A one night stay as we were going to a function nearby. Comfortable beds but the only gripe I have was that I was woken up by the thunderous roar of a neighbours shower, whether in was next door or above I don't know and just drifted off again when obviously the next person showered. Only had breakfast ...
Everything was wonderful. Great location to all the fun London attractions & the Tower Hill tube station. Loved the apartment with wonderful furnishings. This is our second stay and would stay here everytime we visit london.
Beautiful brand new property Great amenities including gym and spa Wonderful and attentive staff Delicious food and service
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