In Sokol, a hotel must provide a certain number of upscale features to earn 5 stars. These may include gourmet restaurants, on-site gyms, saunas and spas, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their outstanding standard of service. You can look forward to things like in-room massages, concierge services and nightly turn-down services. Some may also offer special touches like a welcome gift.