Our reception upon arrival was very nice. The main areas are grandiose and very well kept. The hotel is very big so it did feel empty at times but the staff was very inviting and warmer than the average in Czechia. The room was very clean and had beautiful high ceilings. Magnificent view of the hotel, ...
Hotel location is difficult to find
Wonderful hotel located in a really nice part of town, within walking distance of everything. Hotel staff was wonderful and the room was gorgeous and very well taken care of. Would definitely recommend this hotel for anyone looking to stay in this town.
This was really a 5 star experience without a 5 star price. Everything here exceeded our expectations. Staff in all areas were super attentive. Front Desk staff was always available and super efficient and friendly. This atmosphere was definitely carried throughout the whole property. Staff everywhere ...
High level of the hotel for the reasonable price. Very peasant place with very good quality of service, frendly atmosphere and staff speeking in Russian.
It is perfect spot for rest Personal is wonderful and Helpful so clean
Nice 4 days in Karlovy Vary, very special hotel Imperial. I wish they had mineral water pool.
Great location, friendly staff, and clean room. We enjoyed our stay there.
Staff at hotel and in the pool/spa are not friendly. Customer service training would be a big plus at this location. Older furnishings and decor. Amazing pools and sauna facilities. Great location in Karlovy Vary. Overpriced.
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Can't wait to get outside? We've got you covered. You'll find lots of attractions to see in a sprawling city like this one, like visiting art galleries and taking in live performances. Say hi to the locals—they're sure to have advice on what kind of excitement you can find in town.
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