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lovely resort but a few points.. *Room was nice, but I would've expected better from a 5* resort. Bed sheets had a weird smell and the AC unit was so loud! Bathroom was tiny and towels were quite old and overused. Slippers in room was a nice touch but there are no gowns. Hairdryer is a joke! There ...
Upon arrival we were offered wet towels to clean our hands and fresh iced lemonade. We were allowed to check in earlier than check in time. Very friendly staff. Room is not a 5 star hotel room level. Overall happy with our stay but the hotel can use a renovation. .
Reception staff trying their best to help but some issues are out of their control. Check in wasn't satisfied, room wasn't as reserved and it was changed after the intervention of the manager.
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