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Great service, nice breakfast, nice location if one wants peace and quiet but not too far, but not within walking distance, from downtown Nairobi. No rushed checkout (2 pm. is the checkout time at this hotel). Would definitely stay there again.
I visited Nairobi for a meeting and arrived 6 am at the hotel - the staff were extremely accommodating and let me check in to my room and before the usual check in time of 11 am. This was extremely so I could sleep for a few hours and be ready for a meeting later on the same day. The hotel arranged ...
The hotel is a good hotel but the breakfast was with limited option. They should also include cappuccino and late part of the breakfast option. Saying that, for the price I paid, I can’t have that much complain. I will still recommend the hotel to friends.
Good, standardized Western hotel. It's the type of lobby and room at Sheratons worldwide, and it was what I wanted after a long period of travel. Dependable facilities and staff.
Everything from the pick up from the airport to check in, the gym, dinner.... everything was excellent. Oh! Did I say that the room was spacious and the Wi-Fi was as good as it gets?
Staff is helpful and attentive. Hotel is located centrally. Only negative, the rooms are very old and in desperate need of a Reno. Also, the room we received was nothing like the one pictured when we booked through Expedia.
Excellent hotel on right side of city for airport, which is 20-30 minutes away if traffic is light. 24 hour gym, extremely comfortable bed and good space in room. Only slight criticism is that the arm chair in the room is rather uncomfortable.
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