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Taxi was there to greet us at the airport! Staff were exceptional on arrival. Very impressed with the hotel, clean modern a cut above the standard. Would definitely use this hotel again
Was warmly welcomed on checking in. The staff were very friendly and attentive. The hotel is located in a quiet area and there is easy access to public transport. Breakfast was a variety and I was spoilt for choice.
Despite numerous stays at this hotel, the reception staff were not prepared to extend my stay for another 4 days against a more 'favourable rate'. On all days of my last stay, the 'breakfast staff' did not approach me soonest on seating whether I prefer coffee or tea..... I made it afterwards in ...
Lovely stay in Nairobi at the Heron Portico. Great location, felt extremely safe and easy to walk to down town Nairobi. Room was lovely and clean. The pool/bar area was excellent and a place to end a day. Coffee was excellent! Special mention to Cesar on the front desk. He helped us immensely, plan ...
Room is big enough, breakfast is nice, roof top bar and restaurant is available, western and Indian food are delicious. (if we want to try their Indian food, ask for the menu, roof top bar is at 5th floor, Indian food is at 4th floor, but you still can order and sit at roof top)
Nice Hotel, very friendly staff, lovely well kept gardens, and food of a good standard. The rooms are a little tired, could do with being brought into the 21st Century a bit.
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