4 Stars Hotels in Genessee-Moselle, Buffalo from CA $171

"The hotel is beautiful,great location,very clean and room was beautiful. What I didn't like ? We couldn't get into our room until almost 6:30, even though check in is 4:00. The staff was rude, and we were given keys to a room occupied by someone else. We finally found the manager who went up to our assigned room to inspect it, and gave us the key.Not even an apology. There were many people waiting, including an elderly woman with a walker. The three sisters cafe was great. Great food,reasonably priced and excellent service. Casino was nice and very clean.Hotel is a convenient location minutes from the falls. This is my first negative review. We will not stay there again."

"Some minor concerns to staff , but overall I would say 5. Room wasn't ready on time (at 4.00pm), even though we arrived early (3.00). By 4.00pm they give us only 1 room out of 3 booked, it took another hour to give us 2 other rooms. It was mentioned that by default they will clean the room and to opt-out need to explicitly tell them, or put privacy note on door. But cleaning didn't happen as promised had to ask for additional blankets and water. Liked: room cleanness, microwave. Rainforest cafe is inside hotels building! Easy parking. Nice aquarium decorations on first floor! Convinient location 10 minute walk to rainbow brige, niagara state park. "