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After checking my email while on a cruise, I found out that my hotel had been cancelled due to ongoing conditions in San Juan, so I found Ciqala had two rooms left. My wife and I were treated very well by all the staff.The food from their restaurant, Eter, was very good and we were able to order ...
The hotel was awesome they had a lot going on with FEMA and the hurricanes but they didn't miss a beat. From the moment we checked in, my husband and I, the bell hop took our bags right away. It was quite check in time so they gave us free drinks. 15 minutes later they said our room was ready. Great! ...
La Concha is a beautiful hotel with the most friendliest and accommodating staff we have ever experienced. We visited 2 months after Hurricane Maria devastated the island. La Concha was up and running and ready to keep Puerto Rico moving forward. The variety of restaurants inside the hotel were ...
It seemed as if not all staff was on the same page. We were told different things by different staff members. Had we known the pool and beach were closed we would have made different arrangements. We were told everything was open and full functioning. Little did we know that was untrue and did not ...
The front desk was busy because they were receiving refugees from the islands impacted by Hurricane Irma. Even though they were busy, the bellboy helped my Mom, she uses a walker. They found us a room inmediately and helped us get settle. Another thing that I like about the hotel is that its power ...
Beautiful & spacious room Great food in Cafe Tropical Had to track down housekeeper at 4:30pm on 2nd day of stay for clean towels & shampoo (which wasn't initially provided)
Walking distance to beach, eats, and shopping! Staff are fantadtic snd very criendly/ helpful. Only downside is hotel restaurant is pricey....great food though! The scallops on sweet potato is a must try!
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