The rooms are not as nice or clean as the lobby. Our toilet didn't work when we arrived and staff quickly got us into a different room. Front desk staff were all amazing. Pool temp was good but pool room....freezing. Why have a sauna that doesn't get hot?? Spend a little money, fix the door.....it would be well worth it. I ordered a steak salad and the steak was cold than room temp even colder than the lettuce. Staff was not professional about it....you have customers you should take better care of them. I could've been rude too! I expect more than that from a nice hotel and it's staff. It was very nice having a piano player.
Beautiful hotel just needs attention to detail and staff.
Located in Northwest Omaha, this hotel is within 3 mi (5 km) of Westroads Mall, Miracle Hill Golf & Tennis Center, and OPPD …More