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The hotel was great. Staff was extremely helpful, from picking us up at the airport, storing our bags when we left for a night, to bringing extra glasses, extra towels, etc. when requested. Breakfast was very good (though it can take a while if you hit the busiest time of the morning) - freshly made ...
Very nice place with a great river and mountain view. The staff were very helpful and the breakfast was great.
In general the hotel was lovely, love the food and restaurant with an open fire place. The single room needs to be updated to the standard of other rooms. I looked at some rooms when not occupied and left open, and they were nicely done, but the single room was very depressing- I felt like in a prison ...
Very comfortable stay, decent breakfast, pleasant staff. Loaned umbrellas when we went out for supper in heavy rain. We were satisfied.
Noisy if someone passes by or talks outside of the room, and wifi coverage is also a point to be improved.
When we arrived back to the hotel after the salkantay trek, tired and ready for bed it was a delight when we found all the check-in procedures had been done and our bags delivered to our room, with a heater going for us. It was lovely! Would definitely stay again!
The room was comfortable and clean. The lobby had all day, hot herbal teas available for the guests . This was so appropriate for the cold weather in Cuzco.
You can ride a taxi to the front doors unlike many other hotels in the area which you have to walk 5-10 mins from the main roads. Most staff are very friendly except the night shift receptionist. Very clean and nice shower facility.
Nice staff, good breakfast, room nice. We were upgraded, had to climb a few stairs however nice view. Front staff organised driver for us. Had very nice stay.
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