While visiting family for the holiday's we chose this Best Western based on other people's reviews. Everything about the room was nice except the beds were too firm for our comfort. The cleaning staff was more than accommodating (we keep odd hours). The free breakfast was top notch with a large assortment of things to choose from.
Arrived later in the evening for check in (I pre called to let them know) only to find the king room I requested was not available. Since it was just for a few hours of sleep it was no problem to switch to a smaller bed/room. Got settled in and preped for bed when I found out the lights in my room do not turn off. After 5 minutes of thinking I was dumb pressing ever switch and button in the room I decided to call the front desk. The boy confirmed yes this was the case in that particular room. I needed to request that he moved me to another room which was across the hall. A woman met me with my room key in the hall way and she confirmed that last week she had to get onto a ladder and take the bulbs out for another guest because of the little thing issue. Got redressed, moved all my things and came to realize the the new room had a locked AC Temp of 62 degrees, this might sound wonderful in the sunny state of Cali but unfortunately I traveled there during a cold couple of days. The wall t stat and the in room unit could not be amended or turned off. I tried to call down to the desk again but the inroom phone did not work. So again put on all my clothes, packed my suite case and went back down stairs. Third time was a charm because the lights and the ac worked in the last room. When all was said and done the rooms are beautiful and the bed was beyond comfortable!!!!! Staff were friendly. Very cool decor and vibe in the lobby. Just a shame that their maintenance regiment is off.
Forty miles east of Los Angeles, Rancho Cucamonga is one of the largest cities in Southern California’s Inland Empire. Attractions include an Arnold Palmer–designed golf course, upscale shopping, and the Joseph Filippi Winery. The top-ranked Epicenter baseball stadium hosts the Rancho Cucamonga Quakes. Just north of town, San Bernardino National Forest offers hiking, biking, and wildlife-watching.