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I alway request early. Upon intial check they were refusing, but the clerk did call the manager Roger. The gentle was being pulled every which way, he did rake a moment to listen to the problem. Immedhe checked available rooms gave her a room number, & it was done. Thank you Roger, but please help ...
The hotel is near the airport and the Northstar Mall, but the location is kind of confusing. Aside from that, it is an acceptable hotel which delivers what you expect from that price range.
Overall Stay is always pleasant. I stay at this location 2 to 4 times a month and never any issues. I encountered a problem and the Staff was very helpful in resolving the issue right away. The Manager upgraded the Room and everything was Great from there. I understand that there are issues that ...
Clean hotel, good for what it was. Parking right in front of rooms, and complimentary breakfast. Ok if you are not expecting much. Nice staff. Only complaint is the AC unit is so loud!
We had a great stay. Friendly staff, hot tub and pool. The rooms were clean and quiet. Good location and free parking. Breakfast included. We got the 3 beds room. Next time we stay in San Antonio we will return to this hotel.
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