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"It's very nice and comfortable the staff makes you feel special "

"Extremely beautiful and modern hotel. Amazing service, stunning rooms with modern amenities. Lovely spa and outdoor pool area. The restaurants were also great. Would definitely recommend this hotel!"

"Beautiful! Amazing service and accommodation "

"Very pleasant stay. The atmosphere in the hotel is amazing, very clean, and the staff are particularly kind and friendly."

"Great location, rooms clean, excellent service. Will book again on my next visit to Guanajuato. "

"I stayed here for a week with my two young adult daughters in March 2024. Everyone was friendly and accommodating. We didn’t opt for daily room service but when I requested towels and toilet paper they arrived to our room quickly. The hotel is clean and inviting with a bar and restaurant. Shower had good water pressure and we were provided bottled water every day of our stay. The pool was beautiful. There’s a liquor store right across the street which provided us soft drinks and snacks, and an ATM for converting our US dollars to pesos right outside the hotel. Going to town is a quick 10 min walk with shops along the way. As women we felt safe walking together and individually. When we didn’t want to walk, the hotel would call us a cab/uber. It cost about $3-$4. I suggest using cabs at night because the hotel is at the end of the stretch from town. Overall we had a great time and the hotel staff were friendly. I would recommend staying there to a friend."

"Smokers had to leave premises to smoke. They could provide a smoking area closer than outside the gate house."

"Had a wonderful stay. One of the few (only?) hotels downtown with off-street, free parking. Hotel also accommodated our two cats. "

"It was a really nice hotel and the staff was really nice and helpful."